Senior Technical Account Manager
1 month ago
EDB
Senior Technical Account Manager
Pierre ,
South Dakota
Apply Now
Innovative, collaborative minds wanted. The world loves Postgres. We envision a world where organizations thrive by harnessing the full power of Postgres, the world’s fastest growing and most loved and used open source database. Our mission is to enable data teams everywhere to harness the full power of Postgres, whether on premises or in the cloud, with high availability, reliability, scalability, and security.
We’re #1 in Postgres. We aspire to become #1 in Postgres AI. We’ve been major contributors to Postgres since the beginning and we are proud to call thousands of boundary-pushing customers our partners. Proud though we are, we are not resting on our laurels. There’s plenty of work to do. The good news is that everything we do will impact Postgres, which is to say that it will impact the world. No pressure.
EDB empowers organizations to take control of their data. As one of the leading contributors to the vibrant and fast-growing Postgres community, EDB is committed to driving innovation in AI, data and enterprise database technology. Our work is fueled by creative, dedicated people who are committed to help our customers and the community take Postgres everywhere. Join us
Job Summary
The
Senior Technical Account Manager
(Sr. TAM) plays a pivotal role and is responsible for building and maintaining post-sales relationships with EDB’s largest and most complex customers. These customers are typically large accounts adopting Postgres across their data-centers.
The Sr. TAM serves as a trusted technical advisor to ensure successful implementations where the customers become a positive reference and continue their journey on Postgres technology. This role is the customer's single point of contact into all technical areas of EDB. As such, the Sr. TAM’s technical abilities are critical in identifying solutions, architecture, troubleshooting issues, and answering technical questions as they arise.
TAMs are focused on adopting and expanding the use of Postgres in their customer’s organizations. They are acting in a consultative capacity.
Candidate Note:
This role is 100% remote. We are looking for candidates who are located in the United States.
What your impact will be:
Close consultative technical engagement with several large customers in North America
Establish a working relationship with customer’s senior technical leadership team and become their trusted advisor
Help customers maximize the value of their Postgres investment
Assist customers develop and deploy Postgres proliferation strategies
Provide technical leadership for the customer's major Postgres initiatives (This may include solutions consulting, architecture guidance and project management)
Coordinate the interaction between EDB’s internal team members, such as: Professional Services, Field CTO, CSM, Technical Support, Account Team, and the customer
Maintain current functional and technical knowledge of the entire EDB product line
Provide clear and constructive product feedback to EDB’s product management teams based on customer requirements
Help to document best practices in developing and deploying EDB solutions
Function as a front-line technical resource for "best practice" and informal customer questions
Manage customer escalations and coordinate with the technical support team for faster resolution.
Travel is required up to 25% percent of the time
What you will bring:
Communication is key Excellent communication and interpersonal skills is a must.
At least eight (8) years of hands-on experience with Postgres, Oracle, DB2 or MS SQL Server; professional certifications in any of the relational databases
Advance technical skills in data management platforms, operating systems, cloud technologies, and technical architecture
Knowledgeable about data analytics and AI/ML concepts
Excellent analytical skills regarding technical and project management issues
Good understanding of strategic sales process
Well-developed organizational skills with an ability to manage competing client demands
Bachelors / Masters degree in Information Technology / Computer science or equivalent technical training or industry experience preferred
The Sr. TAM is expected to complete the EDB Postgres Professional Certification within 6 months, and stay current in all EDB training and certification programs at all times
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to Modern Health to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to June 2024 Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
#J-18808-Ljbffr
We have other current jobs related to this field that you can find below
-
Senior Product Management Analyst
5 days ago
Pierre, United States comScore Full timeComscore Senior Product Management Analyst Pierre , South Dakota Apply Now Comscore Movies has an immediate opening for a Senior Product Management Analyst to join our Hollywood Software Exhibition Products team, working with our valued client base, which includes some of the largest cinema exhibitors in the world. The Sr. Product Management Analyst will be...
-
Senior Manager, Customer Management Products
1 month ago
Pierre, United States Marriott Full timeMarriott Senior Manager, Customer Management Products Pierre , South Dakota Apply Now Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Senior Manager / Product Owner (PO), Customer Management Products is responsible for supporting technologies that deliver services and support to our Customer Management Products...
-
Senior Manager, Customer Management Products
3 weeks ago
Pierre, United States Marriott Full timeMarriott Senior Manager, Customer Management Products Pierre , South Dakota Apply Now Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Senior Manager / Product Owner (PO), Customer Management Products is responsible for supporting technologies that deliver services and support to our Customer Management Products...
-
Senior Product Manager
1 month ago
Pierre, United States Wilson Language Training Full timeWilson Language Training Senior Product Manager Pierre , South Dakota Apply Now Wilson Language Training is a pioneer and leader in championing the science of reading and empowering educators across the country to pursue -Literacy for All.- For over 30 years, Wilson Language Training- (WLT) has been devoted to improving instruction for students with dyslexia...
-
Senior Manager, Loyalty Transformation Products
3 weeks ago
Pierre, United States Marriott Full timeMarriott Senior Manager, Loyalty Transformation Products Pierre , South Dakota Apply Now Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Loyalty Transformation Products team, the Senior Manager, Loyalty Transformation Products is responsible for supporting the modernization of our Loyalty...
-
Senior Technology Product Manager
3 weeks ago
Pierre, United States Wolters Kluwer Full timeWolters Kluwer Senior Technology Product Manager Pierre , South Dakota Apply Now The primary responsibility of this position is to manage and execute the roadmap for our Patient and Member facing tools. The ideas for new product concepts arise from three sources – (1) user research you conduct, (2) Voice of Client feedback, and (3) sales input scoped and...
-
Senior Technology Product Manager
1 month ago
Pierre, United States Wolters Kluwer Full timeWolters Kluwer Senior Technology Product Manager Pierre , South Dakota Apply Now The primary responsibility of this position is to manage and execute the roadmap for our Patient and Member facing tools. The ideas for new product concepts arise from three sources – (1) user research you conduct, (2) Voice of Client feedback, and (3) sales input scoped and...
-
Senior Technology Product Manager
1 month ago
Pierre, United States Wolters Kluwer Full timeWolters Kluwer Senior Technology Product Manager Pierre , South Dakota Apply Now The primary responsibility of this position is to manage and execute the roadmap for our Patient and Member facing tools. The ideas for new product concepts arise from three sources – (1) user research you conduct, (2) Voice of Client feedback, and (3) sales input scoped and...
-
Senior Product Manager
3 days ago
Pierre, United States Cleo Full timeCleo Senior Product Manager Pierre , South Dakota Apply Now Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications...
-
Director of Strategic Accounts
1 month ago
Pierre, United States Randstad Full timeRandstad US Director of Strategic Accounts & Managed Services Pierre , South Dakota Apply Now The Director is responsible for the overall success of each assigned Managed In-House Agency/Studio (MIA). This includes managing, developing and partnering with Studio Directors to achieve contractual and operational goals, as well as building relationships with...
-
Director of Strategic Accounts
3 weeks ago
Pierre, United States Randstad Full timeRandstad US Director of Strategic Accounts & Managed Services Pierre , South Dakota Apply Now The Director is responsible for the overall success of each assigned Managed In-House Agency/Studio (MIA). This includes managing, developing and partnering with Studio Directors to achieve contractual and operational goals, as well as building relationships with...
-
Senior Manager
4 days ago
Pierre, United States Marriott Full timeMarriott Senior Manager Pierre , South Dakota Apply Now Additional Information Information Security - Vulnerability Solutions Support Job Number 24103260 Job Category Information Technology Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management POSITION SUMMARY The Marriott Enterprise Vulnerability Management group oversees attack...
-
Senior Marketing Content Manager
4 weeks ago
Pierre, United States EDB Full timeEDB Senior Marketing Content Manager Pierre , South Dakota Apply Now Innovative, collaborative minds wanted. The world loves Postgres. We envision a world where organizations thrive by harnessing the full power of Postgres, the world’s fastest growing and most loved and used open source database. Our mission is to enable data teams everywhere to harness...
-
Software Development Senior Manager
1 month ago
Pierre, United States Oracle Full timeOracle Software Development Senior Manager Pierre , South Dakota Apply Now At Oracle Cloud Infrastructure (OCI) , we act with the speed and attitude of a start-up and with the scale and customer focus of a leading enterprise software company in the world. Values are OCI’s foundation and how we deliver excellence. We strive for equity, inclusion, and...
-
Global Payroll Senior Manager
3 days ago
Pierre, United States Amentum Full timeAmentum Global Payroll Senior Manager Pierre , South Dakota Apply Now Pay range 145 - 150K (depending on experience). US Citizenship is required to apply. The Senior Manager, Global Payroll is responsible for leading and managing all payroll operations outside of the United States. This role is critical in ensuring the accuracy, compliance, and efficiency of...
-
Account Manager II
2 months ago
Pierre, United States Bankwest Full timeScope of Job:Under the direction of the Agency Manager or Regional Agency Manager, incumbent will perform general support functions and technical duties related to the production of insurance.Primary Duties:Acts as first point of contact for routine customer requests and queries, and utilizes competencies and skills to provide a positive customer...
-
Account Manager II
3 weeks ago
Pierre, United States Bankwest Full timeScope of Job:Under the direction of the Agency Manager or Regional Agency Manager, incumbent will perform general support functions and technical duties related to the production of insurance.Primary Duties:Acts as first point of contact for routine customer requests and queries, and utilizes competencies and skills to provide a positive customer...
-
Pierre, United States Marriott Full timeMarriott Global Luxury Account Manager, Bulgari, West Coast Pierre , South Dakota Apply Now Location Western Regional Office, 17872 Gillette Avenue Suite 300, Irvine, California, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Global Luxury Account Manager is a luxury specialist responsible for...
-
Pierre, United States Marriott Full timeMarriott Global Luxury Account Manager, Bulgari, West Coast Pierre , South Dakota Apply Now Location Western Regional Office, 17872 Gillette Avenue Suite 300, Irvine, California, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Global Luxury Account Manager is a luxury specialist responsible for...
-
Account Manager II
1 month ago
Pierre, United States Bankwest Full timeScope of Job: Under the direction of the Agency Manager or Regional Agency Manager, incumbent will perform general support functions and technical duties related to the production of insurance. Primary Duties: Acts as first point of contact for routine customer requests and queries, and utilizes competencies and skills to provide a positive customer...
