Current jobs related to Customer Service Representative - Syracuse - Saab Automobile AB

  • Customer Service Representative

    3 weeks ago

    Syracuse, United States XPO Full time

    What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications: Transportation experience Excellent...

  • CUSTOMER SERVICE REPRESENTATIVE

    2 weeks ago

    Syracuse, United States Family Dollar Full time

    Family Dollar - 3822 SOUTH SALINA STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • Customer Service Representative

    3 weeks ago

    East Syracuse, United States Atlas Advanage Full time

    Job Description Job Description Our company’s Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Customer Service Representatives are genuinely excited...

  • Customer Service Representative

    6 days ago

    Syracuse, New York, United States Tops Friendly Markets Full time

    We are looking for a Customer Service Representative to join our team at Tops Friendly Markets. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.The estimated salary for this role is $12-$15 per hour, depending on experience.Job...

  • Customer Service Representative

    5 days ago

    Syracuse, New York, United States EssilorLuxottica Full time

    Job OverviewAt EssilorLuxottica, we are committed to delivering exceptional customer service and ensuring the success of our optical retail partners. As a CUSTOMER SERVICE REPRESENTATIVE, you will play a critical role in this effort by providing timely and accurate support to customers and internal stakeholders.Key ResponsibilitiesProcess incoming and...

  • Customer Service Representative

    3 weeks ago

    Syracuse, United States Randstad North America, Inc. Full time

    Randstad in partnership with The Hanover Insurance Group are actively seeking an Associate Adjuster to join their Auto team in Syracuse, NY starting in on a temp to hire basis. The Hanover Insurance Group is an industry leading Property & casualty In Customer Service Representative, Customer Service, Representative, Processing, Retail, Staffing, Insurance

  • Customer Service Representative

    3 days ago

    Syracuse, New York, United States Excellus BlueCross BlueShield Inc Full time

    About the Role: We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our members and business partners. Key Responsibilities: • Provide service among customers and business partners while responding in a professional, efficient, and timely manner to...

  • Customer Service Representative

    6 days ago

    Syracuse, New York, United States Baker Commodities Full time

    At Baker Commodities, we are committed to providing exceptional service to our customers in the restaurant and food industry.Job SummaryWe are seeking a highly motivated and experienced Customer Relations Representative to join our team. The successful candidate will be responsible for building and maintaining strong relationships with our customers,...

  • Customer Service Representative

    4 hours ago

    Syracuse, New York, United States Jeff Barrett - State Farm Agent Full time

    Job Description Job Description Benefits:Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Jeff Barrett - State Farm Agent, you will generate the kind of exceptional client...

  • Customer Service Representative

    4 weeks ago

    Syracuse, United States Weitsman Recycling Full time

    About the Organization Upstate Shredding - Weitsman Recycling is a leader in the recycling and scrap metal industry, headquartered in Owego, New York, with facilities across the Northeast. The company provides innovative recycling solutions, including our steel division, further expanding its capabilities and commitment to sustainable practices. Known for...

  • Customer Service Representative

    3 days ago

    Syracuse, New York, United States National Grid USA Full time

    Job OverviewNational Grid USA's Customer Contact Center position is an entry-level role that offers qualified candidates the opportunity to work in a fast-paced environment. This union-represented position comes with a starting wage of $21.17 per hour, plus excellent benefits including medical, dental, life insurance, 401(k) plan, vacation time, and tuition...

  • Customer Service Representative

    3 weeks ago

    Syracuse, United States Pathfinder Bank Full time

    Description Are you passionate about making a positive impact in your local community? Do you thrive in a dynamic, collaborative, and engaging work environment? If so, we have the perfect opportunity for you at Pathfinder Bank! About Us: At Pathfinder Bank, we take pride in being more than just a financial institution - we are a community-focused bank...

  • Optical Customer Service Representative

    4 days ago

    Syracuse, New York, United States EssilorLuxottica Full time

    Job OverviewWe are seeking a dedicated and customer-focused Optical Customer Service Representative to join our team at EssilorLuxottica. As a key member of our Ecommerce portfolio, this role will support FramesDirect.com and provide top-notch service to our customers.

  • Customer Service Representative

    5 days ago

    East Syracuse, United States XPO Full time

    What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Transportation...

  • Customer Service Representative

    2 weeks ago

    East Syracuse, United States XPO Full time

    What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Transportation...

  • Customer Service Representative

    23 hours ago

    Syracuse, United States Busch Products Full time

    Employee-owned premier countertop company is looking for a full-time Customer Service Representative in our Syracuse office. Job Summary: This position performs audits on all templated jobs the day after each template has occurred and ensures all information is accurate before any job goes into production. Essential Job Duties and Responsibilities:...

  • Customer Service Representative

    4 weeks ago

    East Syracuse, United States XPO Full time

    What you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...

  • Customer Service Representative

    2 weeks ago

    East Syracuse, United States XPO Full time

    What you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skillsExperience with Microsoft OfficeAvailable to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent verbal...

  • Customer Service Representative

    1 week ago

    Syracuse, United States Pathfinder Bank Full time

    Description About Us: At Pathfinder Bank, we take pride in being more than just a financial institution - we are a community-focused bank committed to building lasting connections in Central New York. As a key player in our Market, you'll have the chance to make a meaningful impact on the people and businesses in our community while developing long-lasting,...

  • Cashier Customer Service Representative

    5 days ago

    Syracuse, New York, United States Tops Friendly Markets Full time

    About UsTops Friendly Markets is committed to delivering a unique shopping experience to our customers. As a Cashier Customer Service Representative, you will play a vital role in achieving this goal.Job DescriptionYour primary responsibilities will include:Providing outstanding customer service by greeting customers, answering questions, and resolving...

Customer Service Representative

1 month ago

Syracuse, United States Saab Automobile AB Full time
Job Description:

Saab, Inc. seeks a dynamic, results-oriented Customer Service Representative to provide outstanding customer service to all Saab customers and internal colleagues. The ideal candidate will be a highly motivated quick study who is customer-focused and committed to providing excellent service.

Responsibilities Include:
  • Develop and maintain positive relationships by serving as the primary point of contact for external and internal customers needing assistance.
  • Answer and respond to customer telephone and email contacts.
  • Log, monitor, track, and report on Customer Problem Reports (CPRs), which includes expediting hardware and non-hardware issue resolution through proper channels.
  • Provide frequent follow-up communications to ensure that customers and Saab colleagues are fully apprised of CPR status.
  • Coordinate actions across multiple departments and levels within the organization, as necessary, to ensure that service level requirements are met.
  • Become familiar with all Saab products and programs to best understand customer issues and recruit help from the appropriate people.
  • Support the maintenance and use of the Customer Service database. This includes entering data; reviewing data for completeness, accuracy, and consistency; taking proactive measures to ensure integrity of data; and generating reports from the database to meet program needs.
  • Work with various departments to meet service level requirements.
Compensation Range: $24.09- $28.89/hr

The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Skills and Experience:
  • Must be a problem solver who is poised, mature and fully capable of professional communication with customers and Saab personnel.
  • Excellent oral and written communication skills.
  • Must be well-organized and proficient at organizing and tracking issues to follow through to completion.
  • Ability to effectively use problem solving skills and analytical thinking in a fast-paced environment.
  • Ability to listen to the customer and understand the customer perspective.
  • Ability to work on multiple, complex issues simultaneously.
  • Must be detail oriented and comfortable with/interested in technological content.
  • Proficient with MS Office applications.
  • Familiar with databases, database design, and data mining.
  • Some physical lifting.
  • High school diploma or equivalent required; Associate's degree desired.
  • 3+ years of relevant experience.
Citizenship Requirements:

Must be a U.S. citizen, Permanent Resident (green card holder), or protected individual as defined by 8 U.S.C. 1324b(a)(3).

Drug-Free Workplaces:

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.

Benefits:

Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, business-casual atmosphere and comprehensive benefits:
  • Medical, vision and dental insurance for employees and dependents
  • Paid time off including: minimum of 3 weeks vacation, 5 floating holidays, 8 designated holidays, parental leave, personal illness, bereavement, jury duty, long-term and short-term disability
  • 401(k) with immediate vesting on employer match
  • Tuition assistance
  • Student loan assistance
  • Wellness account, Care.com subscription and employee assistance programs
  • Employee stock purchase program with employer match


About Us:

Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Equal Opportunity/ Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.