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Overview
Highland Pediatrics

CHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is a Management Service Organization (MSO) that provides comprehensive office management services for all Memorial Health Partners and many physicians in private practice. We are proud to be a part of the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.

We care about our employees well-being and offer benefits that complement work/life balance.

We offer the following benefits to support you and your family:

Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs

Employee Assistance Program (EAP) for you and your family

Health/Dental/Vision Insurance

Flexible spending accounts

Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

Adoption Assistance

Paid Time Off (PTO)

Tuition Assistance for career growth and development

Matching Retirement Programs

Wellness Program

If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today

Responsibilities
Under the direction of the health care provider, Medical Assistant is responsible for the delivery of patient care that promotes the safety and wellbeing of all patients. Accurately performs preliminary physical tests such as: measures blood pressure, records weight, temperature, pulse and respirations and other measures as directed by established clinical protocols.

Key Responsibilities:

Perform general patient care by following established standards and procedures.

Greet and prepare patients for the health care provider.

Obtain and record vital signs including but not limited to, blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem.

May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.

Administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration.

May perform routine tests including but not limited to EKGs.

Schedule patients for diagnostic testing and follows up to ensure completion of testing.

Communicate with patient regarding test results and plan of care by phone or mail as directed by physician.

Prepare, clean and sterilize instruments and maintain equipment; keep patient exam rooms stocked, clean and orderly; dispose of contaminated items according to protocol.

Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider.

Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).

Ensure safety checklists/quality controls are completed as required.

Provide for patient safety and protection of patient privacy rights.

Perform other duties as assigned by practice manager, MA Lead or as requested by healthcare provider(s).

Qualifications
Education:

High school diploma or equivalent required

Completion of a Certified Medical Assistant course preferred

Licensure/Certifications:

Current/valid Certified Medical Assistant (CMA) certification required or Registered Medical Assistant (RMA) required if applicable.

Active American Heart Association BLS within 30 days of hire date

Experience:

2 years Medical Assistant experience preferred

Electronic health record experience preferred

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