ServiceNow Tech Lead

4 days ago


Chicago, United States Lead Discovery Full time

The IAM Identity Project Manager supervises the IGA implementation, overseeing global user on-boarding, access requests, and governance. You will work closely with stakeholders and ideally you will have experience in IAM or IT Transformation projects.

Minimum 12 years of experience with the most recent 5-8 years in IAM Project Management

Strong IAM Technology Landscape Understanding

Leading project execution for various Identity products such as IAM, AD, PAM.

Developing and managing project plans, identifying risks, issues, and dependencies.

Facilitating communication and collaboration among stakeholders.

Be accountable for delivering the project scope and managing any deviations to the scope appropriately.

Identifying, tracking, and communicating progress, milestones, deliverables, and issues

Ensure customer satisfaction with delivery and implementation.

Perform risk mitigation and propose corrective actions if not aligned with plans Manage change requests if needed.

Implementing agile practices, including scrums, standups, and backlog management.

Monitoring project status, conducting reviews, and ensuring adherence to quality metrics.

Develop and maintain an IAM strategy aligned with organizational goals and objectives.

Stay abreast of industry trends and best practices in IAM.

Develop and manage project timelines, budgets, and resources.

Coordinate with cross-functional teams to ensure successful project delivery.

Requirement gathering for IAM application onboarding and enhancements, other engineering works.

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