RN Patient Services Manager III
2 months ago
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
The Staffing Response Team (SRT)at UNC REX and Holly Springs Hospitals is a vital unit that ensures seamless patient care through flexible staffing solutions. The SRT unit at UNC REX and Holly Springs Hospitals is committed to excellence in healthcare delivery, supporting our mission to provide outstanding care to the communities we serve. By being part of this team, you will play a crucial role in upholding our values and enhancing patient outcomes.
The Patient Monitoring Unit (PMU) at UNC Health REX Raleigh and Holly Springs, a pivotal part of the Central Staffing Office, specializes in providing 1:1 patient care and monitoring. Our staff are dedicated to ensuring the highest levels of safety and attention for patients requiring continuous supervision, leveraging advanced monitoring technologies and evidence-based practices. As part of a collaborative and supportive environment, PMU team members gain diverse experience across various units, enhancing their skills in a dynamic healthcare setting. We invite individuals passionate about impactful patient care to join our team in this challenging and rewarding role.
Summary:
This position supervising large clinical units. Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
Responsibilities:
1. Patient Care- Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
2. Human Resource Management- Effectively manages human resources. Creates an environment conducive to recruiting and retaining staff. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.
3. Budget Management- Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes.
4. Accreditation Issues- Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies. Integrate current scientific evidence with standards of practice.
5. Quality Improvement- Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
6. Education- Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.
7. Customer Satisfaction- Ensures high customer satisfaction. Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services. Advocates for consumers within the organization, particularly for vulnerable or at risk populations.
Other Information
Other information:
Education Requirements:
•Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
Licensure/Certification Requirements:
•Licensed to practice as a Registered Nurse in the state of North Carolina.
•For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.
•BLS required.
Professional Experience Requirements:
•Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: NCHEALTH
Entity: UNC REX Healthcare
Organization Unit: Rex Staffing Response Team
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $46.27 - $66.52 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Raleigh
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
-
RN Patient Services Manager III
1 week ago
Raleigh, United States UNC Health Care Full time**Description** Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Our Perinatal Services Department is comprised of Lactation Consultants, Perinatal Educators, Birth Certificate Registrars, Car Seat Technician and a Newborn Screening Coordinator....
-
RN Patient Services Manager III
2 weeks ago
Raleigh, United States UNC Health Full timeBecome part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Our Perinatal Services Department is comprised of Lactation Consultants, Perinatal Educators, Birth Certificate Registrars, Car Seat Technician and a Newborn Screening Coordinator. Our services...
-
RN Patient Services Manager III
1 week ago
Raleigh, United States UNC Health Care Full timeJob Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Our Perinatal Services Department is comprised of Lactation Consultants, Perinatal Educators, Birth Certificate Registrars, Car Seat Technician and a Newborn Screening...
-
Patient Services Manager
4 weeks ago
Raleigh, United States HOSPITAL HOUSEKEEPING SYSTEMS, LLC Full timePatient Services Manager, Hospital Food Service Bench Position Salary $60,000.00 Patient Services Manager. Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal Patient Services, Manager, Patient, Customer Service, Food Service, Leadership, Healthcare
-
Patient Services Manager
4 weeks ago
Raleigh, United States HHS Culinary and Nutrition Solutions, LLC Full timePatient Services Manager, Hospital Food Service Bench Position Salary $60,000.00Patient Services ManagerBe an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create an environment that is effective and productive, and that takes pride...
-
RN Patient Services Manager III
2 weeks ago
Raleigh, United States UNC REX Healthcare Full timeDescription Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. The Staffing Response Team (SRT) at UNC REX and Holly Springs Hospitals is a vital unit that ensures seamless patient care through flexible staffing solutions. The SRT unit at UNC...
-
RN Patient Services Manager III
2 months ago
Raleigh, United States UNC Health Care Full timeJob Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. The Staffing Response Team (SRT)at UNC REX and Holly Springs Hospitals is a vital unit that ensures seamless patient care through flexible staffing solutions. The...
-
Patient Services Manager
3 weeks ago
Raleigh, United States HHS Culinary and Nutrition Solutions, LLC Full timePatient Services Manager, Hospital Food Service Bench Position Salary $60,000.00Patient Services ManagerBe an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create an environment that is effective and productive, and that takes pride...
-
Patient Navigator, RN
1 week ago
Raleigh, United States WakeMed Full timeOverview: The Patient Navigator, RN, Spine Health manages the patient experience: collection of treatment information, coordinates physician review of the medical history, provides patient education, facilitates triage and scheduling with spine specialists. Supports the provider team by previewing treatments and answering questions with the patient and...
-
RN Patient Services Manager III
2 weeks ago
Raleigh, NC, United States UNC HEALTH Full timeBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. The Staffing Response Team (SRT)at UNC REX and Holly Springs Hospitals is a vital unit that ensures seamless patient care through flexible staffing solutions. The SRT unit at UNC REX and Holly...
-
Patient Flow Coordinator RN
3 weeks ago
Raleigh, United States WakeMed Health & Hospitals Full timeOverview: The Patient Flow Coordinator, RN assists in facilitating the admission, transfer, and bed planning process for patients within the WakeMed System. The Patient Flow Coordinator works with providers at outlying facilities to arrange transfers of patients into the WakeMed system and ensure a transfer plan for the appropriate bed type, level of care,...
-
Nurse III Position
1 month ago
Raleigh, North Carolina, United States UNC Health Full timeAbout the RoleAs a Clinical Nurse III at UNC Health, you will have the opportunity to work in a fast-paced intermediate and acute care unit, caring for post-operative thoracic patients and neuroscience step-down patients. Our team is dedicated to providing exceptional patient care, and we are seeking a skilled and compassionate nurse to join our...
-
Medical Technologist III
3 weeks ago
Raleigh, United States WakeMed Health & Hospitals Full timeOverview: The Medical Laboratory Scientist III performs routine and specialized laboratory tests and other procedures for use in the diagnosis and treatment of diseases. Utilizes requisite equipment, instruments, and computer systems. Evaluates and reports patient results using considerable independent judgment within the scope of established testing...
-
RN Care Manager
3 weeks ago
Raleigh, United States UNC Health Full timeBecome part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Seeking full-time on-site RN Care Manager to work a variable schedule of 4- 10-hour days (Friday-Monday) or 3- 12-hour days (Friday-Sunday). Summary: The purpose of this position is to provide ongoing...
-
Project Engineer III
1 month ago
Raleigh, United States Solvenow Inc. Full timeDescriptionThe Project Engineer III role is part of the Transmission Line Engineering team focusing on engineering tasks and offering technical expertise to address design challenges with minimal supervision. The role involves performing a variety of routine tasks helping to build experience and familiarity with engineering methods practices and team...
-
RN Care Manager
1 day ago
Raleigh, United States HomeWell Care Services Full timeBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Profit sharing Training & development We are a newly opened family-owned home caregiver agency in Raleigh and our mission is to be the agency known for treating our caregivers and staff the best! This Care Manager position is critical to the agency's...
-
Phlebotomist Patient Services Representative
2 weeks ago
Raleigh, United States Global Technical Talent Full timeJob Title: Phlebotomist Patient Services RepresentativeLocation: Raleigh, NCDuration: 4-month ContractWork Type: OnsiteShift/Time Zone: Mon-Fri 8a-12p, Rotate SaturdayAbout the Role:As a Phlebotomist Patient Services Representative, you'll be the friendly face of our company, interacting with patients seeking routine health checks or life-changing medical...
-
Phlebotomist Patient Services Representative
3 weeks ago
Raleigh, United States GTT, LLC Full timeJob Title: Phlebotomist Patient Services RepresentativeLocation: Raleigh, NCDuration: 4-month ContractWork Type: OnsiteShift/Time Zone: Mon-Fri 8a-12p, Rotate SaturdayAbout the Role:As a Phlebotomist Patient Services Representative, you'll be the friendly face of our company, interacting with patients seeking routine health checks or life-changing medical...
-
Phlebotomist Patient Services Representative
2 weeks ago
Raleigh, United States Global Technical Talent Full timeJob Title: Phlebotomist Patient Services Representative Location: Raleigh, NC Duration: 4-month Contract Work Type: Onsite Shift/Time Zone: Mon-Fri 8a-12p, Rotate Saturday About the Role: As a Phlebotomist Patient Services Representative, you'll be the friendly face of our company, interacting with patients seeking routine health checks or life-changing...
-
RN Complex Case Manager
4 weeks ago
Raleigh, United States CARENATIONAL HEALTHCARE SERVICES, LLC Full timeRN Complex Case ManagerRaleigh, NCCareNational is looking for an experienced RN Complex Case Manager in Raleigh, NC! This is a contract position and ideal candidates will have at least 2 years of recent experience as a RN Complex Case Manager.Pay Details: Pay Range: $30.00 - 40.00 / HourWork Setting:Hybrid, 1 day in office (Smithfield OR Morrsiville), 4 days...
