Scheduling & Pre-Registration Representative I
4 weeks ago
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Scheduling and Pre-Registration Representative I, you will provide a comprehensive set of business, financial and appointment-related services during the pre-access process or before the patient presents for a service. Some of your primary responsibilities will include contacting patients over the phone, completing interviews to obtain patient information and providing estimates for services. The ideal future caregiver is someone who: Is reliable, dependable and passionate about learning. Has a strong customer service background with a passion for helping others. Demonstrates decisive judgement. Has the ability to work with minimal supervision. Can work in a high-stress environment and take appropriate action. At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.Responsibilities:Performs preregistration for diagnostic testing and surgeries by contacting the patient via phone and completing an accurate interview to obtain demographic, insurance, medical and financial information.Cross trained to staff all areas of the department.Utilizes estimator tool to provide patient with estimate of out of pocket expenses for services prior to date of service.Provides patient contact via out bound and inbound calls.Maintain productivity and quality standards.Functions as a Super User.Acts as a resource for training of new team members and during the implementation of new processes.Provided scheduling, registration and cash collection access in Epic.Other duties as assigned.Education: High school diploma or equivalent.Certifications:None plexity of Work: Basic PC software application knowledge and ability to use multiple data systems required.Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of course within 1 year.Must be detail oriented.Excellent communication, organizational and interpersonal skills required.Must be able to multi-task and maintain composure in difficult situations in a fast paced environment.Demonstrates a positive and professional approach and communicates effectively with customers and team members.WorkExperience: Minimum of 2 years of experience in a customer facing role with in person or phone contact.An Associates degree may substitute for up to one year of the stated experience.A Bachelors degree my substitute for up to two years of the stated experience.Physical Requirements: Sufficient mobility and strength to move around the department and throughout the facility.Ability to stand or sit for prolonged periods of time.Excessive walking and standing while obtaining patient information when using laptop computer on wheeled device for bedside registration.Ability to lift 25 pounds.Personal Protective Equipment:Follows Standard Precautions using personal protective equipment as required.Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
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Cleveland, United States Cleveland Clinic Full timeServing the needs of Garfield Heights and the Southeast communities of Cuyahoga County since 1949, Marymount Hospital is a 269-registered bed acute care, faith-based hospital and became the first regional hospital to become a member of the Cleveland Clinic Healthcare System in 1995. This Magnet-recognized hospital maintains a strong commitment to the...
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Patient Service Representative I
1 month ago
Cleveland, United States University Hospitals Health System Full timeDescription Position Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and...
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Patient Service Representative I
3 weeks ago
Cleveland, United States University Hospitals Full timePosition Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers....
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Seeking Seasoned Sales Professional
1 month ago
Cleveland, United States AMP Payment Systems Full timeJob DescriptionJob DescriptionAre you a hard working sales professional who thrives in a face-to-face selling environment? Are you on the hunt for an opportunity that rewards you for your hard work not just once, but on a recurring basis? If so, then this may be the opportunity you've been searching for.We are AMP Payment Systems, and we are currently on...
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Seeking Seasoned Sales Professional
1 week ago
Cleveland, United States AMP Payment Systems Full timeJob DescriptionJob DescriptionAre you a hard working sales professional who thrives in a face-to-face selling environment? Are you on the hunt for an opportunity that rewards you for your hard work not just once, but on a recurring basis? If so, then this may be the opportunity you've been searching for.We are AMP Payment Systems, and we are currently on...
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Patient Access Representative I
2 days ago
Cleveland, United States Cleveland Clinic Full timeJoin Cleveland Clinic's Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital is recognized as one of the top hospitals in Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a...
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EMERGENCY MEDICINE REPRESENTATIVE
4 days ago
Cleveland, United States The MetroHealth System Full timeLocation: METROHEALTH MEDICAL CENTER Biweekly Hours: 80.00 Shift: 7a-730p/7a-330p/11a-730p; holiday & weekend rotation; float to other sites as needed The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity...
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Patient Access Scheduler
4 weeks ago
Cleveland, United States Cleveland Area Hospital, Inc. Full timePOSITION SUMMARY: Schedules, confirms, and maintains patient diagnostic appointments and OP services. Performs screenings with patients for applicable exams. Notifies patients of procedure prep, direction and expected payment at time of arrival. Pre-registers accounts and updated demographics for all scheduled patients. Reasonable accommodations may be made...
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Patient Access Scheduler
3 weeks ago
Cleveland, United States Cleveland Area Hospital, Inc. Full timePOSITION SUMMARY: Schedules, confirms, and maintains patient diagnostic appointments and OP services. Performs screenings with patients for applicable exams. Notifies patients of procedure prep, direction and expected payment at time of arrival. Pre-registers accounts and updated demographics for all scheduled patients. Reasonable accommodations may be made...
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Patient Service Representative I
2 weeks ago
Cleveland, United States University Hospitals Full timePosition Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and...
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Patient Access Scheduler
3 weeks ago
Cleveland, United States Cleveland Area Hospital Inc Full timeJob DescriptionJob DescriptionPOSITION SUMMARY: Schedules, confirms, and maintains patient diagnostic appointments and OP services. Performs screenings with patients for applicable exams. Notifies patients of procedure prep, direction and expected payment at time of arrival. Pre-registers accounts and updated demographics for all scheduled patients. ...
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Patient Access Scheduler
4 weeks ago
Cleveland, United States Cleveland Area Hospital Inc Full timeJob DescriptionJob DescriptionPOSITION SUMMARY: Schedules, confirms, and maintains patient diagnostic appointments and OP services. Performs screenings with patients for applicable exams. Notifies patients of procedure prep, direction and expected payment at time of arrival. Pre-registers accounts and updated demographics for all scheduled patients. ...
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Patient Access Scheduler
3 weeks ago
Cleveland, United States Cleveland Area Hospital Inc Full timeJob DescriptionJob DescriptionPOSITION SUMMARY: Schedules, confirms, and maintains patient diagnostic appointments and OP services. Performs screenings with patients for applicable exams. Notifies patients of procedure prep, direction and expected payment at time of arrival. Pre-registers accounts and updated demographics for all scheduled patients. ...
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Client Services Representative I
7 days ago
Cleveland, United States CSA America Testing & Certification LLC Full timeEmployment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes...
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Patient Access Representative I Dermatology
4 weeks ago
Cleveland, United States University Hospitals Full timePosition SummaryPatient Access Representatives provide our world renowned healthcare team with comprehensive administrative support. PAR's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR's offer solutions in anticipation of patient needs and greet every patient verbally, with eye...
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PRN Customer Service Representative
4 weeks ago
Cleveland, United States Cleveland Clinic Full timeJob DescriptionExceptional care is a team effort. Even if you've never considered healthcare as a next step, you'll find there are many paths to creating a career at Cleveland Clinic centered on what matters most to you. We are looking for a Customer Service Representative RCM I to respond to patient billing inquiries, answer questions and troubleshoot...
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PRN Customer Service Representative
3 weeks ago
Cleveland, United States Cleveland Clinic Full timeJob DescriptionExceptional care is a team effort. Even if you've never considered healthcare as a next step, you'll find there are many paths to creating a career at Cleveland Clinic centered on what matters most to you. We are looking for a Customer Service Representative RCM I to respond to patient billing inquiries, answer questions and troubleshoot...
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retail personal banker I
3 weeks ago
Cleveland, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and...
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Full Time Patient Access Representative
2 weeks ago
Cleveland, United States Cleveland Area Hospital Full timePOSITION SUMMARY: Responsible for the registration of all patients accessing services at Cleveland Area Hospital with emphasis on patient access/satisfaction, insurance/demographic verification, obtaining authorizations/precertification for services and point of service collections, while maintaining accuracy, confidentiality, professionalism, and patient...
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Full Time Patient Access Representative
5 days ago
Cleveland, Oklahoma, United States Cleveland Area Hospital Full timePOSITION SUMMARY: Responsible for the registration of all patients accessing services at Cleveland Area Hospital with emphasis on patient access/satisfaction, insurance/demographic verification, obtaining authorizations/precertification for services and point of service collections, while maintaining accuracy, confidentiality, professionalism, and patient...
