Transportation Manager

2 weeks ago

Dumfries, United States Colonial Downs + Rosie's Gaming Emporium Full time

The transportation manager is responsible for providing the overall strategic management of the transportation department which includes the operation of the Resort's Valet Operation. The candidate should be decisive and well-organized. This position is responsible for overseeing the operations of parking services, ensuring a smooth and efficient process to both the internal and external customer. This role involves coordinating the activities of valet attendants, managing customer interactions, and ensuring the safety and security of vehicles, with a focus on providing exceptional service. The Transportation Manager works to enhance the overall customer experience, addressing any concerns and implementing strategies for operational improvement. Balancing logistical challenges with customer service demands, this position plays an integral role in maintaining the reputation and efficiency of parking services as well as managing the fleet operations at The Rose Gaming Resort.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Creates an atmosphere that induces guests to make The Rose Gaming Resort their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members.
  • Provides superior gust service, positively affects interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions.
  • Ability to work harmoniously and interact with different teams and co-workers.
  • Oversee the daily operations of the valet parking service, ensuring efficient vehicle storage and retrieval.
  • Train valet staff on proper parking techniques, customer service protocols, and safety procedures.
  • Manage financial transactions related to valet services, including cash handling, issuing receipts, and preparing daily revenue reports.
  • Coordinate with event planners and venue managers to provide valet services for special events, including staffing and logistics planning.
  • Implement and enforce parking lot safety standards to prevent accidents and ensure the security of vehicles.
  • Handle customer complaints and resolve issues related to vehicle damage, lost items, or dissatisfaction with service.
  • Develop marketing strategies to promote valet services to potential clients and increase business revenue.
  • Perform regular maintenance checks on valet equipment, such as tracking software, gate arms, camera booth, key control board, and signage, to ensure they are in good working condition.
  • Coordinating vehicle flow and maximizing space usage to ensure quick access and safe storage while preventing bottlenecks and enhancing the customer experience.
  • Overseeing the daily maintenance of vehicles in the fleet
  • Conducting vehicle inspections to ensure roadworthiness.
  • Vehicle Maintenance: Assigning and tracking vehicle repair and maintenance.
  • Monitoring driver qualifications and training.
  • Inspecting loads and preventing overloading.
  • Keeping and transmitting complete and accurate records for state, federal, and other regulatory requirements with regards to company vehicles, insurance, and liability coverages.
  • Scheduling and training direct reports in the operational standards of company expectations.
  • Performs other duties as assigned by management.
REGULATORY AND COMPLIANCE RESPONSIBILITIES:

In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.
  • Attend the required training sessions offered by the Company.
  • Obtain and retain required license(s).
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
  • Have knowledge of the Property's programs to address problem gaming.
  • Report any acts of wrongdoing of which the Team Member may have knowledge.
EDUCATION, TRAINING, AND EXPERIENCE:
  • Bachelor's Degree in a related field preferred.
  • Three (3) years' work experience within a valet, transportation and/or hospitality industry including two (2) years in a supervisory or managerial capacity.
  • Must possess and maintain a valid, unrestricted Virginia Driver's License.
  • Must be able to successfully pass background check and drug screening.
  • Must be 21 years of age.


Certificates, Licenses, and Registrations: Virginia Racing Commission License

Valid Driver's License with a minimum of three (3) years driving experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.The employee may also be required to lift, push, and pull up to 50lbs.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players, and functioning of machines.

A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be expected to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

#therose

  • Transportation Manager

    4 weeks ago

    Dumfries, United States Colonial Downs Group LLC Full time

    Job DescriptionJob DescriptionThe transportation manager is responsible for providing the overall strategic management of the transportation department which includes the operation of the Resort’s Valet Operation. The candidate should be decisive and well-organized. This position is responsible for overseeing the operations of parking services, ensuring a...

  • Registered Behavior Technician

    4 weeks ago

    Dumfries, United States Behavioral Framework Full time

    **$500 sign-on bonus **for board-certified **Registered Behavior Technicians!** Are you passionate about making a difference in the lives of children? **_ We invest in you_** by providing **_free RBT training_**. Behavioral Framework welcomes anyone who is tired of having a **_job _**and instead wants a **_career_**. We believe in you and want to be the...

  • Valet Supervisor

    2 weeks ago

    Dumfries, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full time

    The Valet Supervisor is responsible for providing transportation and valet parking services for guests and assisting the Transportation Manager with administrative functions. Foster adherence to the Rose Gaming Resort's guest service standards by working closely with staff and team members to ensure timely and efficient delivery of valet and transportation...

  • Valet Supervisor

    4 weeks ago

    Dumfries, United States Colonial Downs Group LLC Full time

    Job DescriptionJob DescriptionThe Valet Supervisor is responsible for providing transportation and valet parking services for guests and assisting the Transportation Manager with administrative functions. Foster adherence to the Rose Gaming Resort’s guest service standards by working closely with staff and team members to ensure timely and efficient...

  • Registered Behavior Technician

    4 weeks ago

    Dumfries, United States Behavioral Framework Full time

    Job DescriptionJob Description$500 sign-on bonus for board-certified Registered Behavior Technicians!*Are you passionate about making a difference in the lives of children?We invest in you by providing free RBT training.Behavioral Framework welcomes anyone who is tired of having a job and instead wants a career. We believe in you and want to be the...

  • Caregiver

    4 weeks ago

    Dumfries, United States ComForCare Home Care - Fairfax & Loudoun County Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Flexible schedule - Opportunity for advancement - Training & development **Live your best life possible by helping others live theirs.** Our Caregivers are the heart and soul of what we do. At ComForCare, we like to celebrate successes and have fun while building meaningful...

  • Bilingual Wireless Retail Sales

    4 weeks ago

    Dumfries, United States Boost Mobile Full time

    Would you like a unique opportunity that allows you to be a part of a dynamic, high-performance **wireless sales** team? Let us help you **BOOST** your career! To succeed as one of our **Retail Sales Manager**, you must be self-motivated and results-driven with a commitment to maintaining a positive and enthusiastic attitude under pressure and have a passion...

  • Newly Opened

    3 weeks ago

    Dumfries, United States American Greetings Full time

    American Greetings is a global leader in the Celebrations marketplace. - Celebrate with us and join our team today! - As a Merchandiser with American Greetings, you are a vital part of our company’s purpose: helping people celebrate holidays, each other, and all of life’s special moments, by making the world a more thoughtful and caring place every...

  • Caregivers PT or FT

    4 weeks ago

    Dumfries, United States ComForCare Home Care - Fairfax & Loudoun County Full time

    Job DescriptionJob DescriptionElevate Your Career with ComForCare Fairfax & Loudoun County! It's not just a place to work it's a community where you can thrive while making a meaningful impact. Join us as a caregiver and discover why we stand out from the rest.Why Choose ComForCare?Be part of a winning team: Our caregivers are the heart and soul of...

  • Behavior Assistant

    4 weeks ago

    Dumfries, United States Family Priority Full time

    Job DescriptionJob Description* $26.00-$30.00 per hour! Full time hours available.  Benefits available.Hiring staff for Prince William County!Registered Behavior Technician (RBT) - Behavior Assistant (BA) JOIN A DYNAMIC TEAM! TUITION REIMBURSEMENT! EXCELLENT BCBA SUPERVISION FOR LICENSURE!EDUCATION IS IMPORTANT TO US. OUR PROGRAM HAS ASSISTED MANY BEHAVIOR...

  • Brand Representative

    2 weeks ago

    Dumfries, United States Summit Strive Consulting Full time

    Job DescriptionJob DescriptionPosition: Brand RepresentativeAre you a charismatic individual with a passion for connecting with people and a drive to expand your skill set? Our company is searching for a dedicated Brand Representative to join our team. Embracing a culture of diversity, inclusivity, and professionalism, we offer abundant opportunities for...

  • EVS Attendant

    4 weeks ago

    Dumfries, United States Colonial Downs Group LLC Full time

    Job DescriptionJob DescriptionUnder direct supervision of the EVS Supervisor, the EVS Attendant is responsible for cleanliness of all property public areas both inside and outside the casino. Responsibilities include vacuuming, mopping, window washing, restroom cleaning, trash removal, office cleaning, back of house area cleaning, exterior cleaning of...

  • EVS Attendant

    4 days ago

    Dumfries, United States Colonial Downs Group LLC Full time

    Job DescriptionJob DescriptionUnder direct supervision of the EVS Supervisor, the EVS Attendant is responsible for cleanliness of all property public areas both inside and outside the casino. Responsibilities include vacuuming, mopping, window washing, restroom cleaning, trash removal, office cleaning, back of house area cleaning, exterior cleaning of...

  • Day Time Caregiver Floater

    1 month ago

    Dumfries, United States Home Helpers of Manassas Full time

    Benefits: Competitive salary Flexible schedule Training & development Home Health Caregiver- Floater Shift - $12.00-$18.00/HR Wage Based on Qualifications and ExperienceJoin us in becoming the most trusted and respected provider of comprehensive home care services! We are dedicated to supporting individuals who choose to remain...

  • Day Time Caregiver Floater

    4 weeks ago

    Dumfries, United States Home Helpers of Manassas Full time

    Benefits: Competitive salary Flexible schedule Training & development Home Health Caregiver- Floater Shift - $12.00-$18.00/HR Wage Based on Qualifications and ExperienceJoin us in becoming the most trusted and respected provider of comprehensive home care services! We are dedicated to supporting individuals who choose to remain...

  • Immediate Start Rbt Part-time M-f Morning

    1 week ago

    Dumfries, United States BreakThru Autism Services Full time

    **Important message - BreakThru Autism Services would like all applicants to know, the health and safety of all individuals is one of our company's top priorities. All interviews will be conducted without physical contact.** **BreakThru Autism Services is a leading ABA therapy provider for children ages 2-21 in the state of Virginia.** **We utilize ABA...

  • Security Officer

    1 week ago

    Dumfries, United States Rosie's Gaming Emporium Full time

    **Position Summary**: Manages security activities to ensure the safety and security of gaming and entertainment guests and team members, as well as the safeguarding the property. **Essential Duties and Responsibilities**:A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job...

  • PSV Mechanic/Bus/HGV

    1 month ago

    Dumfries, United States Stagecoach Group PLC Full time

    Salary Up to £45K per annum £1,500 Joining Bonus PSV Mechanic/Bus/HGV Dumfries Joining bonus of £1,500 We're looking for an experienced BUS/HGV Shift Mechanic to join our Dumfries team. * Up to £45K per annum * Guaranteed minimum of 39 hours with overtime potentially available * Joining bonus of £1,500 paid in instalments * Pass on your skills and...

  • PSV Mechanic/Bus/HGV

    4 weeks ago

    Dumfries, United States Stagecoach Group PLC Full time

    Salary Up to £45K per annum £1,500 Joining Bonus PSV Mechanic/Bus/HGV Dumfries Joining bonus of £1,500 We're looking for an experienced BUS/HGV Shift Mechanic to join our Dumfries team. * Up to £45K per annum * Guaranteed minimum of 39 hours with overtime potentially available * Joining bonus of £1,500 paid in instalments * Pass on your skills and...

  • Harley Davidson Shipping and Receiving Clerk

    2 weeks ago

    Dumfries, Virginia, United States Ted Britt Auto Group Full time

    We Offer: Competitive Pay Ongoing professional training Excellent benefits package including Medical Dental Vision Life, Long Term Disability, Critical Illness, Accident Insurance Legal Shield 401(k) and profit-sharing plan with employer match Paid Holiday, Sick and Vacation Time Summary Verify and maintain records on incoming and outgoing shipments. Prepare...