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Room Attendant
1 month ago
Puesto de trabajo: Encargado de las habitaciones
Resumen del empleo: Limpiar y preparar las habitaciones de los huspedes y las reas
pblicas cumpliendo con estndares establecidos de limpieza y propiedad a fin de garantizar la
satisfaccin de los huspedes y maximizar los ingresos.
Responsabilidades del puesto:
•Mantener las habitaciones del hotel y el edificio para garantizar una experiencia segura y
limpia para los huspedes, empleados y proveedores del hotel.
•Colocar los suministros en los carros de limpieza. Mantener los carros y depsitos limpios y
ordenados para mejorar la eficacia y facilidad para limpiar las habitaciones.
•Limpiar ventanas, puertas, paredes, armarios y accesorios en las habitaciones, reas pblicas
y pasillos.
•Lavar baaderas y paredes; limpiar los retretes y las paredes del bao pblico. Limpiar
tuberas expuestas, espejos, lavabos y paredes para que los baos pblicos y los de
huspedes estn limpios e higienizados.
•Reponer toallas, jabones y todas las comodidades de la habitacin, adems del material
promocional que haya sido retirado por huspedes anteriores, o que est sucio o roto, para
garantizar los suministros adecuados para los huspedes entrantes.
•Lavar todos los pisos (linleo, azulejos, etc.) a mano para eliminar el polvo y la suciedad.
•Desempolvar y lustrar todos los muebles, accesorios y tapices.
•Deshacer las camas y volver a hacerlas con ropa blanca limpia.
•Verificar la limpieza de armarios, asear las puertas, manijas y estantes altos y reponer los
suministros en las habitaciones de los huspedes (p. ej., perchas, mantas adicionales,
almohadas adicionales).
•Aspirar habitaciones, reas pblicas y pasillos.
•Inspeccionar seguros de puertas y ventanas para garantizar que funcionan y alertar
inmediatamente a la gerencia de cualquier situacin insegura para la seguridad de los
huspedes y empleados.
•Verificar luces y controles remotos para garantizar que todos funcionan correctamente.
•Mantener una conducta amable, alegre y atenta en todo momento.
•Realizar otras funciones segn sean asignadas.
Requisitos:
•Conocimiento bsico de principios de limpieza en general, uso de productos de limpieza y
funcionamiento de equipos de limpieza estndares.
•Capacidad para fregar y restregar superficies, extender los brazos por encima de la cabeza,
inclinarse y agacharse para realizar tareas de limpieza.
•Capacidad para empujar y/o tirar de equipos de hasta 100 lb de peso.
•Capacidad para levantar un mximo de 50 lb.
•Capacidad para comunicarse de manera eficaz con huspedes y empleados.
•Capacidad para trabajar en un horario flexible, incluidos fines de semana y das feriados
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