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Full Time Driver and Program Assistant

2 months ago

Green Bay, United States Northwest Counseling and Guidance Clinic Full time

Job Type

Full-time

Description

Do you want to be a part of the fast growing and fast-moving mental health field? Do you have a desire to help children in the communities around you? Join our team today

Northwest Journey provides a community-based treatment option by offering comprehensive intervention and preventative services aimed at preventing out of home placements and creating family stability and individual success. In addition, Northwest Journey provides therapeutic support services for children, adolescents, and families transitioning back to the community from out-of-home placements.

Duties and Responsibilities:

Program Assistant Responsibilities:

The Program Assistant (PA) is primarily responsible to give quality support to the Program Director (PD) and staff in any areas as needed. In addition, the PA is expected to take the lead in setting the stage for and welcoming visitors upon arrival. The PA will coordinate administrative responsibilities with PD and complete general clerical work and office organization will work to develop positive relationships with purchasers, providers, community members, and community organizations, and will promote strong and open communication with all staff.

  • Send out requests for records and follow up to ensure NWCGC receives the necessary records.
  • Respond to all record requests from outside agencies in a timely fashion.
  • Promote a welcoming day treatment environment for visitors/guests through tasks such as maintenance of public waiting areas and conference spaces, supply and preparation of materials and beverages for visitors/guests. Promptly welcome guests and aid upon arrival.
  • Answer telephone and manage phone calls in a hospitable and effective manner and appropriately distribute messages and requests.
  • Complete typing and filing tasks as assigned including: starting new client files; closed client files; checking for signatures, and filing weekly
  • Make copies and use fax machine as directed (includes keeping staff supplied with necessary forms as needed.)
  • Type new and update all care plans and/or treatment documents as needed. Copy care plans for each week's use.
  • Order office and equipment supplies; help monitor ongoing needs
  • Create new forms when needed.
  • Complete mailings as needed (m-team invites, client homework, field trips, lice letters, holiday hours, facility closed, Christmas cards, etc.)
  • Maintain information spreadsheets, such as, but not limited to: Client Tracking and Individual-Family Session Tracking.
  • Keep office machinery in working order by filling with paper; spot cleaning as needed, changing ink and toner cartridges, calling and monitoring repair when necessary.
  • Help staff troubleshoot computer software problems and "How to" questions.
Driver Role Responsibilities:
  • Provide transportation services as is necessary and appropriate for the clientele. Special accommodations may be requested by 3rd party payers, facility staff, or caregivers.
  • Communicate effectively and appropriately with clientele, facility staff, supervisors and co-workers. This includes both verbally and in writing if necessary.
  • Complete vehicle maintenance as directed by Transportation supervisor.
  • Complete documentation related to transportation services and/or clientele issues that may occur during a scheduled trip, which are in accordance with certification, funding source, contracting agencies, and program standards.
  • Coordinate with treatment team members to develop the appropriate level of service to the clientele.
  • Obey all state traffic laws and regulations as well as NWCGC related policies and procedures.
Benefits:
  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Employee Assistance Program
  • Wellness Program
  • Paid Holidays
  • Paid Time Off (PTO)
  • 401(k) Match
  • Earned Profit Sharing and Mental Health Days
Requirements

Requirements - Education and/or Experience
  • Must be at least 21 years old.
  • Must possess a valid Driver's License.
  • Able to pass driving history standards for insurance company, 3rd party payers, and other regulatory agencies working with Northwest Transportation Specialists.
  • Must pass a pre-employment urine Drug Screen and follow-up random drug screens.
  • Must pass a Federal Background check.
  • Demonstrate expertise in the following computer programs: Microsoft Word, Excel, Outlook.


Salary Description

$40,000 per year

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