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Field Service Engineer

2 months ago

Albuquerque, United States Segra Full time
Field Service Engineer - Albuquerque, NM Albuquerque, NM, USA Req #2079 Tuesday, September 3, 2024

Unite Private Networks (UPN) is searching for a dynamic and experienced Field Service Engineer to work within our Albuquerque, NM market. Based on the manager's evaluation of candidate experience and competency, we are open to hiring for this role at various levels.

The Field Service Engineer is responsible for the day-to-day activities of the network, including but not limited to equipment installation & commissioning, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD's, Hosted phones, ONT's, preventive maintenance, and testing/troubleshooting associated with transport infrastructure, switching infrastructure and IP/Data networks. Field Operations personnel will perform "on call" duties as required. The FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals.

Required Qualifications:

  • Knowledge of Telecom equipment (ex. - Cisco, Ciena, etc.)
  • Minimum of 2 years of experience with Telecom equipment

Preferred Qualifications:

  • Associate's degree or technical field (industry related) preferred, and/or a combination of job-related experience.
  • Cisco and/or Ciena equipment experience preferred.
  • AC/DC core fundamentals; good driving record; Office 365 suite.
  • Understanding and use of engineering documents.
  • Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes.
  • Knowledgeable and skilled with DC power to support tertiary power applications.
  • Work independently with limited supervision.
  • Assumes all routine tasks for major projects and is periodically called upon to make routine decisions.

About United Private Networks (UPN):

Unite Private Networks (UPN) provides fiber-optic communications infrastructure services to schools, governments, carriers, data centers, hospitals, and enterprise business customers. Service offerings include dark and lit fiber, private line, optical Ethernet, Internet access, FiberVoice, DDoS Protection, SD-WAN, and other customized solutions. UPN currently serves over 300 communities across 21 states, with 12,000 fiber route miles and 9,500 end customer sites. UPN is also one of the largest providers of fiber WAN services to K-12 school districts in the U.S, serving more than 250 school districts, connecting nearly 2 million students. Headquartered in the Kansas City, MO metro area, UPN has been providing customer-focused communications solutions since 1998.

Benefits Overview:

Unite Private Networks (UPN) offers a very robust benefits package to our full-time employees, some of which include:

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave

Salary is commensurate upon education and experience. Qualified candidates interested in this opportunity should submit their cover letter and resume.

UPN is an Equal Employment Opportunity Employer.

Other details
  • Job Family UPN
  • Pay Type Hourly
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  • Albuquerque, NM, USA
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