![Global Parking Systems LLC](https://media.trabajo.org/img/noimg.jpg)
Guest Service Agent
3 months ago
Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partner with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest level of service at all of our parking facilities.
Starting Pay: $17/hr
MAIN RESPONSIBILITIES
Basic Function: Ensures highest quality customer service and assists the maintenance.
team with keeping all common areas by the entrances and exits clean.
•Assists customers in making payment to fully automated revenue control equipment
•Helps customers with parking services and facilitates the expedient flow of traffic
through the facility
•Leads programs to improve client and customer satisfaction
•Assists in the management of the day-to-day activities of the assigned location.
•Monitors parkers in pay-in lanes
•Interacts with customers in a friendly and professional manner
•Provides assistance to customers that have forgotten where they parked their vehicle.
•Performs other necessary functions as assigned.
•Conducts garage and facility audits as required by management.
•Counts "bank" of revenue (if required) at beginning of shift to ensure starting total is correct.
•Makes change (if required) for customers before transactions.
•Quotes rates for parking services.
•Gives directions to customers to various locations in the city.
•Resolves customer complaints independently or with the aid of a supervisor.
•Answers telephone in a prompt and courteous manner (if required).
•Maintains cleanliness of facility and picks up trash in the surrounding area.
•Presents themselves professionally (neat appearance and in uniform) at all times while at work.
•Arrives to work on time for scheduled shifts.
•Completes any other duties that may be assigned by the supervisor.
MINIMUM QUALIFICATIONS
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement : The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Mathematical Skills : ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
Language Skills : Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability : Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Adaptability : Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment : The work environment characteristics described here are
representative of those an employee encounters while performing the essential functions
of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
•The noise level in the work environment is usually moderate to loud.
•The exposure level in the work environment to vehicle emissions is moderate to high
•The exposure level in the work environment to extreme hot/cold temperatures is
moderate to high.
•The work environment is subject to all weather conditions including, but not limited
to, precipitation and wind.
•The exposure level in the work environment to bright sunlight and nighttime working
conditions is high.
Physical Demands: The physical demands described here are representative of those
that must be met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. While performing the duties of this job, the employee is
frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or
controls and reach with hands and arms. Specific vision abilities required by this job
include close vision.
Global Parking Systems is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.
-
Guest Service Agent- Hilton Salt Lake City Center
4 months ago
West Valley City, United States Hilton Hotels & Resorts Full timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Agent, City, Guest, Service, Hospitality, Retail
-
Guest Service Agent
3 weeks ago
Key West, United States Hilton Hotels & Resorts Full timeAs a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be re Guest Service, Agent, Guest, Service, Hospitality, Retail
-
Guest Service Agent
1 month ago
Key West, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0AVA2 [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
-
Guest Services Agent
3 months ago
West Harrison, United States Hotel Resource Full time**Hospitality - Hotel** **Guest Services Agent** Guest Services Agent Go Rentals White Plains NY **Guest Services Agent** **Company:** Go Rentals **Location:** US **Category:** Hospitality - Hotel **Degrees Required:** High School **Employment Type:** Full-Time **Manages Others:** No **Requirements:** Requirements: Exceptional Sales Experience...
-
Guest Service Agent
4 weeks ago
Key West, United States Hilton Full timeA Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the...
-
Guest Service Agent
2 weeks ago
Kansas City, United States Origin Hotel Kansas City Full timeGuest Service Agent Location: Origin Kansas City, 151 Berkley Plaza, Kansas City, MO, 64120 Job DescriptionThe Guest Service Agent will be responsible for providing exceptional customer service to guests staying at the hotel. They will be the first point of contact for guests and will be responsible for ensuring that their stay is comfortable and...
-
Guest Services Agent
3 months ago
Kansas City, United States Hyatt Regency London Full time**Guest Services Agent** Hyatt House Atlanta Perimeter Center 5875 Peachtree Dunwoody Rd.undefined Sandy Springs GA 30342 Posted: May 7, 2021 Share Guest Services Agent via Email **Summary** Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guests account upon...
-
Guest Service Agent
3 months ago
West Greenwich, United States Coventry Residence Inn by Marriott Providence Full timeJob DescriptionJob DescriptionGuest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee discountsCompetitive payDaily...
-
Guest Services Agent
1 week ago
West Columbia, United States Naman Hotels Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description We are currently searching for the best and brightest in the...
-
Guest Services Agent
4 months ago
West Columbia, United States Naman Hotels Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description We are currently searching for the best and brightest in the...
-
Guest Services Agent/Front Desk
2 months ago
Paradise Valley, United States Highgate Hotels Full timeThe Scottsdale Plaza Resort is looking for a Guest Service Agent who is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occu Guest Service, Front Desk, Agent, Guest, Hotel, Operations
-
Guest Service Agent
2 months ago
West Palm Beach, United States Hilton West Palm Beach Full timeDescriptionA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Here are some perks you can enjoy when joining our team Access to your pay when you need it through DailyPay Career growth & development ...
-
Guest Service Agent
2 months ago
West Palm Beach, Florida, United States Hilton West Palm Beach Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Here are some perks you can enjoy when joining our team Access to your pay when you need it through DailyPay Career growth & development The Go Hilton...
-
Urgent Guest Service Agent
1 month ago
Fountain Valley, United States Recruit Monitor Full timeAbout the job Urgent Guest Service Agent The Guest Service Agent must have the ability to perform all reservations call center functions including taking reservations, making outbound calls, email, SMS and website chat communication with guests. ESSENTIAL FUNCTIONS Manage call activity, email activity, messaging activity, SMS activity and website chat...
-
Guest Service Agent
5 months ago
West Palm Beach, United States Hilton Hotels & Resorts Full timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Agent, Guest, Service, Hospitality, Retail
-
Guest Service Agent
2 days ago
New York City, United States Luxury Boutique Hotel (Anonymous) Full timeLuxury Boutique Hotel (Anonymous) Luxury Boutique Hotel (Anonymous) New York, NY New York, NY Full-time Full-time From $22 an hour From $22 an hour 10 days ago 10 days ago 10 days ago Position Overview:We are currently seeking a Guest Services Agent responsible for delivering exceptional personalized service while upholding our high standards, including but...
-
Guest Service Agent
2 months ago
Park City, United States Waldorf Astoria Park City Full timeDescriptionWaldorf Astoria is looking for aGuest Services Agent to join the Front Office Team in Park City! At Waldorf Astoria Park City, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage...
-
Guest Services Agent
2 months ago
Bossier City, United States Wyndham Hotels & Resorts Full time** Guest Services Agent** Location: Bossier City, LA, US Property Name: La Quinta by Wyndham Bossier City Req Id: 14204 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Bossier City location in Bossier City , Louisiana . **Job Summary** The Guest Service Agent is responsible for providing attentive,...
-
Guest Services Agent
3 months ago
Garden City, United States Wyndham Hotels & Resorts Full time** Guest Services Agent** Location: Garden City, NY, US, 11530 Property Name: La Quinta by Wyndham Garden City Req Id: 16165 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Garden City location in Garden City , New York . **Job Summary** The Guest Service Agent is responsible for providing attentive,...
-
Guest Services Agent
3 weeks ago
Panama City Beach, United States Innisfree Hotels Full timeInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Beachside Resort PCB Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all guests and...