Front Desk Agent

3 weeks ago


Cathedral City, California, United States HV Global Group, Inc. Full time

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled.

  • Competitive Pay
    • Medical/Dental/Vision/401K opportunities
      • Travel discounts
        • Credit Union Membership
          • Tuition Reimbursement
            • Professional Counseling & Family Support
              • Growth and Development Opportunities
              • *Benefit Eligibility will vary by position
Site Specific Perks
  • Free On-Site Parking
  • Free Golf
  • Discounted meals
  • Department celebrations
  • Associate Appreciation Week
  • Monthly associate recognition and reward programs
  • Monthly phone stipend
As a Guest Services Agent, a typical day will include:
  • Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
    • Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
      • Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
        • Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
          • Answers telephone calls and routes calls to the proper department as applicable.
            • May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards
  • Welcome and greet guests and anticipate and address their needs.
    • Interact with colleagues and guests professionally and promptly.
      • Contribute to team goals.
        • Always follow company policies and safety procedures.
To Become a Guest Services Agent at HVC:
  • Available to work various shifts, holidays, and both weekend days.
    • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
      • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
        • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
          • Specific job duties may differ by property, size of team, or facility.
          Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

  • PT- Front Desk Agent

    2 weeks ago


    Cathedral City, California, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Doubletree Golf Resort Palm Springs [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service...

  • Front Desk Agent

    3 weeks ago


    Cathedral City, California, United States HYATT Hotels Full time

    Hyatt Hotels - 34567 Cathedral Canyon Dr. [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties;...

  • Front Desk Agent

    4 weeks ago


    Culver City, California, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Four Points Culver City [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    7 days ago


    Cathedral City, California, United States Aimbridge Hospitality Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...

  • Front Desk Agent

    2 weeks ago


    Cathedral City, California, United States Doubletree Golf Resort Palm Springs Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    5 days ago


    Crescent City, California, United States Mehr Consultancy Full time

    Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.Key Responsibilities:Check guests in and out by confirming reservations, assigning rooms, and issuing keys.Handle guest requests and...


  • Cathedral City, California, United States DAP Health Full time

    Job Summary:The Front Desk Specialist will be the first point of contact for our patients and clients. This role requires excellent customer service skills and the ability to multitask in a fast-paced environment.Responsibilities:Welcome patients and clients and provide a professional greetingCheck patients in and out efficientlyCollect payments and process...

  • Front Desk Supervisor

    3 weeks ago


    Cathedral City, California, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: + At least 2 to 3 years of...


  • Cathedral City, California, United States Aimbridge Hospitality Full time

    Experience the Art of Hospitality at DoubleTree Golf Resort Palm Springs">At Aimbridge Hospitality, we're dedicated to crafting unforgettable experiences for our guests. As a Front Desk Supervisor, you'll be instrumental in shaping the guest experience, collaborating with the Front Office team to ensure seamless interactions.">Our resort boasts a unique...

  • Front Desk Host

    1 week ago


    Culver City, California, United States Proper Hospitality Full time

    The Culver Hotel is where classic charm meets contemporary elegance, where history is reimagined, and classic is cool. A 1924 National Landmark, our boutique hotel blends artful design with a European ambiance, offering a timeless yet vibrant destination for travelers and locals alike. With 46 vintage-inspired guest rooms, a thoughtfully curated restaurant,...


  • Crescent City, California, United States Mehr Consultancy Full time

    About Mehr Consultancy:Mehr Consultancy is a dynamic organization dedicated to delivering exceptional guest experiences. We value professionalism, teamwork, and continuous improvement.Job Description:As a Front Desk Agent at Mehr Consultancy, you will play a crucial role in ensuring the satisfaction of our guests. Your primary responsibilities will include...

  • Front Desk

    2 weeks ago


    Culver City, California, United States TUbeauty Med Spa Part time

    Are you an experienced professional with a passion for beauty, wellness, and exceptional customer service? TUbeauty Med Spa is seeking a Front Desk to join our dynamic team in Culver City, CA. This is your chance to be part of a high-end medical spa dedicated to providing luxurious and transformative experiences for our clients. About Us At TUbeauty Med...


  • Culver City, California, United States TUbeauty Med Spa Full time

    Front Desk Supervisor – Sales-FocusedLocation: TUbeauty Med Spa, 6009 Washington Blvd, Culver City, CAAre you a sales-driven professional with a passion for beauty, wellness, and delivering exceptional client experiences? TUbeauty Med Spa is looking for a Front Desk Supervisor to lead our front-of-house operations with a strong focus on sales performance....


  • Culver City, California, United States TUbeauty Med Spa Full time

    Front Desk Supervisor – Sales-Focused Location: TUbeauty Med Spa, 6009 Washington Blvd, Culver City, CA Are you a sales-driven professional with a passion for beauty, wellness, and delivering exceptional client experiences? TUbeauty Med Spa is looking for a Front Desk Supervisor to lead our front-of-house operations with a strong focus on sales...

  • Front Desk Coordinator

    10 hours ago


    Culver City, California, United States Jam City Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Jam City. As a key member of our front office, you will be responsible for providing exceptional customer service to visitors, employees, and clients.


  • Culver City, California, United States 24 Seven Talent Full time

    We are seeking a friendly and professional front desk receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic. The front desk receptionist will be responsible for greeting visitors, answering phone calls, and performing various administrative tasks. Responsibilities: • Greet...


  • Culver City, California, United States Jam City Full time

    About the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at Jam City. As a key member of our front desk team, you will provide exceptional customer service to our employees and visitors, ensuring a warm and welcoming experience for everyone who enters our office.You will be responsible for managing front desk...


  • Studio City, California, United States Tracy Anderson Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at Tracy Anderson Method. This role involves providing exceptional guest service, ensuring every client feels welcome, valued, and supported.Main ResponsibilitiesProvide superior guest service, ensuring every client feels welcome,...


  • Studio City, California, United States Equinox Group Full time

    We are seeking Front Desk Associates for our up and coming, state of the art Studio City location. Located in The Shops at Sportsmen's Lodgea recreation hub for early Hollywood stars and now a shopping and dining destination, Equinox Studio City mar Studio, Front Desk Associate, Front Desk, Associate, Instructor, Hotel


  • Culver City, California, United States The Joint Chiropractic Full time

    Providing excellent services to members and patients. The primary responsibility of the Wellness Coordinator is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Coordinator, Front Desk, Healthcare