E-Commerce Fulfillment
7 days ago
Brookville, United States
Goodwill Industries of NCPA
Full time
Job DetailsJob Location
Brookville Warehouse - Brookville, PA
Position Type
Full Time
Salary Range
$10.75 - $10.75 Hourly
Job Shift
Day
Job Category
Admin - Clerical
Description
PURPOSE:
To ensure items are distributed in a timely manner.
FUNCTION:
This full time position works under the direct general supervision of the Ecommerce Manager or Systems Operations Manager. Ensures the Ecommerce product shipments are sent in a timely manner. Answers customer service issues within 24 hours.
RELATIONS:
- Establishes and maintains relations with the following:
- Other workers in E-Commerce Room and Plant to ensure a pleasant work environment.
- Other workers in the organization
- STANDARDS FOR MEASURING PERFORMANCE:
- Items shipped versus items in queue on a daily and weekly basis.
- Degree to which quotas are reached.
- Degree to which standards are reached.
- Degree to which respect and confidence of co-workers is established.
- Quality, quantity, and timeliness in the performance of assigned tasks.
- The manner in which one's conduct reflects the high standards of morals and integrity expected of all Goodwill associates.
- Ability to meet deadlines and respond to special requests and the desires of management.
Benefits after 90 days include: agency paid life insurance and vision insurance, vacation, sick, holidays, and eligible to participate in group health and dental programs with biweekly co-pay. EOE
Qualifications
QUALIFICATIONS:
- High School graduate or equivalent preferred, but on-the-job training is provided. Must have good work habits such as acceptable attitude and punctuality. Must respond appropriately to supervision. Excellent typing, spelling and grammar skills required.
- ESSENTIAL FUNCTIONS:
- Assists Shopgoodwill Manager in answering customer queries.
- Assist in resolution of order fulfillment issues as needed.
- Pulls items to be shipped or mails items to be shipped. Orders should be shipped within 48 hours of payment.
- Prints shipping labels out on Endicia Software as needed.
- Follows safety guidelines
- Other related duties as assigned by the Systems Operations Manager
- Keeps Systems Operations Manager informed of progress and problems.
- Identify and implement process changes to improve productivity.
- Must be able to stand for long periods of time, use hands to finger, handle, or feel; reach with hands and arms; push or pull.
- Must be able to occasionally sit, kneel, squat, and climb.
- Must be able to regularly stoop, bend, reach tum and twist body and lift up to 10 pounds and occasionally lift and/or move up to 25 pounds.