Shift Manager

1 month ago


Delaware, United States Wendy's Full time
Benefits:
  • Free Meals
  • Flexible Schedules
  • Health Insurance
  • Dental Insurance
  • Paid Vacations
  • 401K with company match.
We are seeking career-minded, motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together to increase profits, provide superior service and have a passion for being the best in the business.

As leaders and role models, our managers set the tone for the fun, family environment in our restaurants. Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. This position offers great incentives and opportunities for advancement.

Qualifications:
  • Education: High School Diploma or GED
  • Must be at least 18 years of age
  • Ability to multi-task while maintaining composure and giving sound advice and direction.
  • Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
  • Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.
  • Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved.
  • Must be available to report for work promptly and regularly
  • Must have or be willing to obtain ServSafe certification by end of training
What we expect from you:
  • Address and resolve guest inquiries and concerns in a timely manner.
  • Create a "Customer First" attitude with your team.
  • Take responsibility for positive engagement with guests.
  • Assist General Manager to recruit, hire, develop, and motivate team members; manage work schedules.
  • Maintain a safe, comfortable work environment for employees and customers.
  • Ensure the restaurant is clean and equipment is in good working condition at all times.
  • Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
  • Manage administrative responsibilities
  • As leaders and role models, our managers set the tone for the fun, family environment in our restaurants

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