Server | Dram Yard | ARRIVE Wilmington

2 weeks ago

Wilmington, United States ARRIVE Hotel Wilmington Full time
Description
SERVER AT DRAM YARD | ARRIVE HOTEL WILMINGTON

WHO WILL LOVE THIS POSITION?
  • A hardworking and self-motivated individual who enjoys a fast paced work environment
  • An individual who can rise to the daily challenges of providing exceptional customer service
WE OFFER:
  • Competitive wages
  • Referral bonus program
  • 401(k) retirement plan
  • Medical, dental, and vision insurance
  • Employee assistance program
  • Employee discounts at our Hotels and Restaurants nationwide
  • Progressively increasing paid vacation plan
  • Sick pay
  • Holiday pay
  • Professional development and career advancement opportunities
  • Endless smiles and positive energy
POSITION PROFILE:

The Server takes orders and delivers food and beverages to the guests. The Server ensures the quality of the food and the overall guest experience are both excellent.

ESSENTIAL FUNCTIONS
  • Requires a flexible schedule for day and night
  • Consistently be able to assess, anticipate and meet guests' needs and respond quickly without losing focus or projecting a mood that detracts from guests' dining experience
  • Communicate in a professional manner with guests, coworkers and management
  • Must be able to adapt to different personalities of guests and coworkers without losing focus
  • Must have the ability to comprehensively understand the menu's food and beverage items and communicate to guests effectively and accurately
  • Must recognize problems when they arise and be able to resolve them appropriately by using good judgment, tact and initiative according to company policy and procedure
  • Perform general accounting and mathematical skills and be able to correctly operate various mechanical devices such as cash registers, Micros System and hot beverage makers
  • Must ensure a clean and organized workspace per side work guidelines issued by management.
  • Follow uniform guideline
  • Ability to understand and execute management's instructions, read written company memorandums, and communicates when he or she needs more direction
  • Other duties as assigned
REQUIREMENTS:

Skills/Knowledge Required:
  • Provide legible communication and directions
  • Compute basic arithmetic
Ability to:
  • Perform job duties with attention to detail, speed and accuracy
  • Prioritize, organize, and follow up
  • Be a clear thinker, remaining calm and resolving problems using good judgment
  • Follow directions thoroughly
  • Understand guest's service needs
  • Work cohesively with co-workers as part of a team
  • Maintain confidentiality of guest information and pertinent hotel data
Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements
  • Current Serv Safe Food Handler Certificate Required
  • Needs to have a minimum of one-year experience in a similar position
  • Flexible schedule - Ability to work a variety of shifts


Company Information
ABOUT PALISOCIETY:

Palisociety is a fully integrated hospitality company that acquires, programs, develops, owns and operates unique hotels and residences across the country under three distinct monikers: Palihouse, Palihotel, ARRIVE by Palisociety and a collection of independently branded properties. We aim to enhance the lives of our guests and the local community, by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff and trusty service.

Palisociety's four brands feature 13 hotels and 23 restaurants and bars in current operation. Across the portfolio, five additional hotels are under construction and anticipated to open by Spring 2022, along with a development pipeline of 15 properties in discussion/planning phase. Palisociety properties have been featured on Conde Nast Traveler's Hot List, Travel + Leisure IT List, and more, with accolades from the New York Times, Architectural Digest, Wallpaper* and countless others. Avi Brosh founded Palisociety in 1998 in Los Angeles.

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit www.arrivehotels.com or follow @arrivehotels

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