Extra Room Attendant

1 week ago

New York, United States The Beekman Full time

To clean guest rooms as assigned ensuring the hotel and Thompson's established standards of cleanliness are met.Responsible for reporting any maintenance deficiencies and handling guest's requests or complaints.Ensures the confidentiality and security of all guest rooms.

Essential Job Functions:

  • Always treat guests with courtesy and respect in a variety of situations.
  • Honesty & Integrity.
  • Respond to all guest requests appropriately. Always greet our guests warmly with a smile, address them by name at all times.
  • To be mindful of the importance of personal hygiene and grooming.
  • Adhere to hotel Health and Safety guidelines.
  • Ability to work under pressure and in a fast paced environment.
  • Use correct cleaning chemicals for designated surfaces, according to OSHA/GHS regulations and hotel requirements.
  • Clean assigned guest rooms by priority, as indicated by the HotSOS /REX handheld.
  • Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely inside room while cleaning.
  • Empty trash containers and recycling bins.
  • Replenish and place collateral, including but not limited to in room dining menus and magazines inside the guest rooms.
  • Remove all dirty terry and replace with clean par to designated layout.
  • Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
  • Replace dirty bed linen and make up bed with clean linen.
  • Replace laundry bags and slips.
  • Turn showerhead inward after cleaning the bathtub.
  • Clean closets and door tracks on check-out rooms, removing dust and debris.Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities.
  • Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box.
  • Dust Air vents in bathroom and bedroom
  • Realign furniture to floor plan.
  • Open all drawers/doors in check-out rooms and remove items left by guest.Dust inside.
  • Check under bed(s), chairs and sofa for debris and remove if present.
  • Opening and closing of sofa beds; and making up sofa beds as beds according to hotel standards.
  • Inspect condition of all furniture for tears, rips or stains; report any damages to maintenance.
  • Inspect all guest rooms during cleaning process for possible pests and report any concerns to Management immediately (as in checking mattresses, duvets and pillows for pests)
  • Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones.
  • Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room.
  • Ensure presence of fire safety placard, and DND sign.Inspect condition and replace as needed.
  • Vacuum throughout entire room and spray room with deodorizer.
  • Replace in-room coffee and coffee products when necessary.
  • Properly clean in-room coffee machine after use.
  • Offer assistance and information to our guests.
  • Update status of rooms cleaned on assignment sheet/punch cleaned room in the phone system.
  • Communicates guest rooms with DNDs and guests refusing service to Manager.
  • Cleans guest rooms with new hires and mentors new Associates throughout the training process.
  • Mentors Newly Hired Associates throughout the training process.
  • Updates cleaned status on handheld device via REX software to indicate that rooms are ready for inspection.
  • Completes deep cleaning of guest rooms when needed.
  • Complete pest training on an annual basis.
  • Proper use of PPE on a daily basis to ensure compliance with all safety procedures.
  • Ensure guest room doors are properly secured during and after cleaning of guestrooms.
  • Ensure doors leading to the BOH are secured at all times.
  • Communicates with guest, using guest's name to inquire about stay and any needs that guest may have and fulfills such needs when applicable.
  • Ensures Room Attendant cart & Linen Closet is maintained in a clean and organized manner.
  • Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
  • Nightly cleaning of cleaning rags and running the washing machine.
  • Travel to different floors to complete the daily quota based on business needs.
  • Ensure security of any assigned guest room keys and call loss prevention officer immediately for any lost and found items from guest rooms.
  • Removes room service tables and trays from guest rooms.
  • Handle guest complaints immediately to ensure guest satisfaction, and ensure issues are communicated to a manager immediately via the REX handheld.
  • Report any damages or maintenance problems to your management team.
  • Report any rooms that have been smoked in to a manager immediately.
  • Knowledgeable of hotel fire and emergency procedures.
  • Adhere to Lost and Found policy including key control.
  • Successful completion of the training process.
  • Other essential room cleaning duties as operations change in the future, to include but not limited to performing turndown attendant's duties due to business needs.
  • Ability to complete full section on a daily basis to Thompson Hotels, AAA 5 diamonds, and Forbes 5-star standards.
  • Any additional duties as directed by management.
  • Provide full service of guest rooms upon request. Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests.
  • Provide water and ice to our guests.
  • Offer amenities to guests such as extra towels and pillows.
  • Change linens and turn down the bed.
  • Freshen-up/clean the room.
  • Turn on the television and music to a soothing and relaxing channel; draw the curtains close.

Pay Range $29.15 - $38.87

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Must be fully vaccinated in accordance with NYC vaccine mandate.

  • Room Attendant

    3 months ago

    New York, New York, United States Room Attendant - Extra Full time

    Begin Your Rosewood Journey We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you. The Carlyle, A Rosewood Hotel is currently recruiting a Room Attendant. The Room Attendant is responsible for cleaning guest...

  • Extra Room Attendant

    1 week ago

    New York, United States The Beekman Full time

    To clean guest rooms as assigned ensuring the hotel and Thompson's established standards of cleanliness are met.Responsible for reporting any maintenance deficiencies and handling guest's requests or complaints.Ensures the confidentiality and security of all guest rooms. Essential Job Functions: Always treat guests with courtesy and respect in a variety...

  • Extra Room Attendant

    7 days ago

    New York, United States HYATT Hotels Full time

    Summary: To clean guest rooms as assigned ensuring the hotel and Thompson's established standards of cleanliness are met. Responsible for reporting any maintenance deficiencies and handling guest's requests or complaints. Ensures the confidentiality and security of all guest rooms. Essential Job Functions: Always treat guests with courtesy and respect in...

  • Room Attendant

    2 months ago

    New York, United States New York Hilton Midtown Full time

    Description New York Hilton Midtown is looking for a Room Attendant, Extra to join our Housekeeping Team. It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action, within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA, and Broadway. Stop by the theatre...

  • Room Attendant

    4 days ago

    New York, United States New York Hilton Midtown Full time

    Description The New York Hilton Midtown is looking for an Extra Room Attendant to join our team! It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action, within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA, and Broadway. Stop by the theater and...

  • Extra Room Attendant

    1 week ago

    New York, United States Park Lane Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Extra Room Attendant

    1 week ago

    New York, United States Park Lane Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Extra Room Attendant

    1 week ago

    New York, United States HYATT Hotels Full time

    To clean guest rooms as assigned ensuring the hotel and Thompson's established standards of cleanliness are met. Responsible for reporting any maintenance deficiencies and handling guest's requests or complaints. Ensures the confidentiality and secur Room Attendant, Attendant, Cleaning, Hotel, Guest Room, Training

  • Room Attendant

    1 month ago

    New York, United States HYATT Hotels Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred. Hyatt...

  • Room Attendant Extra

    2 weeks ago

    New York, United States Loews Hotels Full time

    Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Job Specific Reports to...

  • Room Attendant

    2 months ago

    New York, United States Loews Hotels Full time

    Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Job Specific Reports to...

  • Room Attendant

    2 weeks ago

    New York, United States 1 Hotel Central Park Full time

    Salary Range: $29 Overview: Grow with us... There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that the public areas of the hotel remain perfectly pristine and impeccably neat. Were currently in search of a detail-devoted, cleanliness-obsessed Room Attendant to join our 1 Hotel...

  • Room Attendant

    1 month ago

    New York, United States 1 Hotel Central Park Full time

    Salary Range: $29 Overview: Grow with us... There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that the public areas of the hotel remain perfectly pristine and impeccably neat. Were currently in search of a detail-devoted, cleanliness-obsessed Room Attendant to join our 1 Hotel...

  • Room Attendant

    2 weeks ago

    New York, United States Sonesta International Hotels Full time

    Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of...

  • Room Attendant

    3 months ago

    New York, United States Sonesta International Hotels Full time

    Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of...

  • Extra Room Attendant

    3 weeks ago

    New York, United States Smyth Tribeca Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...

  • Extra Room Attendant

    1 month ago

    New York, United States Courtyard NY Manhattan Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Extra Room Attendant

    2 weeks ago

    New York, United States Courtyard NY Manhattan Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Extra Room Attendant

    3 days ago

    New York, United States Marriott Full time

    Additional Information Pay range: $29.15 - $38.87/hour Job Number 24150105 Job Category Housekeeping & Laundry Location SpringHill Suites New York Midtown Manhattan/Fifth Avenue, 25 West 37th St, New York, New York, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Respond promptly to...

  • Extra Room Attendant

    3 days ago

    New York, United States Marriott International Inc Full time

    Additional Information Pay Range: $29.15 - $38.87/Hour Job Number 24137331 Job Category Housekeeping & Laundry Location The Westin New York at Times Square, 270 West 43rd Street, New York, New York, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Respond promptly to requests from...