Sales Associate/Retail

3 weeks ago

Alexandria, United States Adidas AG Full time

* Actively connect and engage with consumers entering the store

* Be aware of store KPI's ( key performance indicators) and contribute to store sales

* Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards

* Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)

* Use seasonal product and Brand knowledge effectively during consumer interactions

* Communicate product features and benefits, and unique selling points clearly to address consumer needs

* Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience

* Be aware of all omnichannel related sales tools

* Guide our Consumers through the digital touchpoints in the store

* Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the stores entire product offer is represented on the sales floor

* Complete sales transactions quickly and accurately while adhering to cash protection procedures

* Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty

* Minimize loss in the stockroom and the sales floor

* Perform all store operations in a safe, effective, and efficient manner

* Comply with all operational policies and procedures

* Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards

* Know the store KPIs and how you personally contribute to them

* Plays a role in maximizing sales and minimizing loss

* Keeps an up-to-date awareness of our competitors

* Offers suggestions and ideas on how to improve operations and processes

* Collaborate productively and respectfully with team members

* Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance

* Seek coaching and learning opportunities to continually improve performance

* Complete all applicable training programs and effectively apply the learning on the job

* Seek coaching and learning opportunities to continually improve performance

* Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all

* Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment

* Basic numeracy, literacy, and verbal communication skills

Job Title: Sales Associate/Retail Location: Alexandria

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