Director, IT Strategy and Governance

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Our Newest Opportunity:

At OneDigital, the Director of IT Strategy and Governance is responsible for ensuring a consistent and strategic approach to the application of information and technology (IT) across the enterprise, and ensuring a consistent, transparent, and efficient approach to the way the IT organization delivers value to the business. The core of the IT Strategy and Governance organization is made up of responsibilities for IT strategy, planning, governance, IT portfolio management, IT marketing and communications, IT financial management, and IT vendor management. This role will report directly to the CIO.

This role is responsible for ensuring the strategic alignment of initiatives related to information technology within OneDigital and enabling efficient IT management to provide value to the business in a consistent, sustainable, transparent, and efficient manner, guaranteeing an optimal level of risk. This senior IT leadership role is seen as one of the CIO's trusted partners in leading IT to become a business-oriented organization. The position focuses on ensuring that the IT organization "does the right things" through strategy and governance, as well as "doing things right" through organizational and operational model development and performance management.

The office of the CIO (OCIO) is the team representing the cross-functional IT management capabilities that enable both well-run IT operations (run the business) and innovative, new strategic business contributions (grow the business). We are seeking a results-oriented, highly analytic, strategic, and innovative individual to lead enterprise-wide strategic projects to address corporate priorities and enhance customer experience. This role requires someone that has a bias for action and are very comfortable in ambiguity. Additionally, this role requires the individual to have an inherent ability to synthesize disparate inputs into actionable frameworks, solutions, and ultimate drive to results. They must combine financial, data science, management, and technical know-how to address these business issues. This role requires a confident and inspirational leader that consistently delivers excellence in work quality. Strategic insight is imperative, but results are what we are after and a passion about continuous improvement in a fast-paced environment.

Principal Accountabilities

• Partners with the CIO in providing technology vision and direction for the enterprise.
• Is responsible for driving focus and prioritization within the IT organization through establishing strategic planning and governance principles and processes.
• People management responsibilities for the IT Strategy and Governance team.
• Oversees the development and maintenance of IT policies, procedures, methodologies, and governance - as well as performance management frameworks and metrics - to ensure the IT organization delivers value to the enterprise.
• Works with the CIO and business leadership team, providing broad insight to IT domains and capabilities in support of enterprise-wide business decisions.
• Establishes and implements continuous-improvement programs for the IT organization.
• Large program oversight/coordination (including transformation)
• Responsible for the portfolio of IT projects, controlling and supervising their development to guarantee their continuity and quality, carrying out adequate risk management.
• Stays current with developments in new market trends and innovations in technology and the leadership of enterprise IT.
• Drives and facilitates effective collaboration and communications between the IT organization and the user and customer communities.
• Is responsible for directing the preparation, review and consolidation of business plans and budgets for the IT organization.
• May be responsible for developing and managing strategic vendor and partnership relationships.
• Oversee the overall management of a portfolio of IT investments and projects that are aligned with business strategy and organizational priorities.
• Lead teams to provide end to end delivery management of a program or project; facilitate groups and mobilize resources to quickly agree to strategy that provides clear direction.
• Ensure consistent and effective IT communications internally and externally to the OD organization while strengthening IT Brand.

Primary Contacts

• The CIO
• IT leadership team and staff
• Executive leadership team
• Chief Product Officer and Product Team
• Digital leadership roles
• Business unit executives
• Other business function executives (for example, finance, HR and legal executives)
• Vendors and technology leaders in other companies

Preferred Qualifications and Experience

• 10+ years of experience in Technology
• A minimum of 5-7 years of progressive leadership responsibilities in leading technology teams
• Experience in business/industry (beyond IT), managing cross-functional teams or projects, and influencing senior-level management and key stakeholders
• Excellent knowledge and experience of:
  • project management principles (PMP certified a plus)
  • current service management techniques and standards
  • staff management
  • budget management
  • IT compliance and SOC2

Knowledge and Skills

• Strong leadership capability, executing as appropriate in the areas of responsibility
• Expertise in budget planning, financial management and workforce management
• Ability to operate with a balance of recurring tasks and the ability to respond to specific challenges.
• Experience in SOC2 and IT Compliance
• Broad knowledge of current and emerging technologies, technology directions, and strategic application to business needs, including the ability to differentiate between a relevant trend and hype
• Ability to improve operational efficiency, service delivery and information management across the IT organization and OneDigital as a whole
• Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others
• Maintains and forms alliances with recognized experts and with decision makers.
• Defines strategic imperatives in terms of the links between increased value, enterprise needs and technological solutions.
• Demonstrable ability to think and plan strategically and creatively in the development and delivery of IT solutions
• Ability to communicate IT issues effectively, orally and in writing, to senior stakeholders with a wide range of IT knowledge
• Explains complex relationships and technological solutions in terms that meet the needs of affected parties. Partners with other business leaders to identify opportunities for significant technology and process enhancements.
• Partners with other business leaders to identify opportunities for significant technology and process enhancements.
• Strong knowledge of SDLC policies, procedures, and best practices
• Proven ability to influence others to drive change in an organization
• Strong Manager and/or Supervisor experience/skills
• Continually measures the organization's performance against the best-in-class peer group and sets a vision and partners with senior enterprise leaders to integrate the strategic IT plan with the enterprise's long-term plans to exceed those benchmarks.
• Experience managing both internal and outsourced IT resources
• Business-minded
• Bridge builder across the enterprise
• Great communicator
• Credible with executives
• Analytical problem solver
• Advanced working proficiency in IT
• Big-picture thinker

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

Thank you for your interest in joining the OneDigital team

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