Director of Operations

4 weeks ago

Nashville, United States Forest Hills Baptist Church Full time

SUMMARY:

Forest Hills Baptist Church is seeking a highly skilled and dedicated Director of Operations / Business Administrator to manage the church’s general business affairs and oversee various administrative departments, including finance, facilities, IT, and food services. This role is crucial in ensuring the smooth and efficient operation of the church’s activities and supporting its mission and vision.

KEY RESPONSIBILITIES: General Operations Management Assist the Executive Pastor in overseeing the daily operations of the church, ensuring all activities align with the church's mission and strategic goals. Develop and implement operational policies and procedures to enhance efficiency and effectiveness. Monitor and ensure compliance with legal, safety, and ethical standards. Finance Management Oversee all financial operations, including accounting, payroll, and financial reporting. Work with the Executive Pastor and Finance Committee to prepare the annual budget and monitor financial performance. Provide regular financial updates and reports to the Senior Pastor and church leadership. Facilities Management Supervise the Director of Facilities, who oversees the maintenance and utilization of church facilities and grounds. Ensure facilities are well-maintained, safe, and ready for church services and events. IT Management Oversee the church's IT infrastructure, including hardware, software, and network systems. Ensure the effective use of technology to support the church’s operations and communications. Manage relationships with IT service providers and vendors. Food Services Management Supervise the Director of Food Services, who is responsible for coordinating catering and food services for church events, programs, and outreach activities and ensuring compliance with health and safety regulations. Risk Management & Insurance Develop and implement risk management policies and procedures to protect the church’s assets and operations. Oversee insurance policies and ensure adequate coverage for all church activities and properties. Conduct regular risk assessments and implement mitigation strategies. Safety & Security Management

Oversee the church’s Safety Ministry Team and Watch (Armed Security) Team, working alongside members to develop / implement safety and security policies and procedures to protect the church’s members, staff, and property. Coordinate with local law enforcement as needed. Conduct regular safety audits and risk assessments to identify and mitigate potential hazards. Ensure emergency preparedness plans are in place and conduct regular training and drills.

Human Resources Management Assist the Executive Pastor with ensuring compliance with employment laws and church policies, on-boarding and off-boarding of church staff, and developing / implementing HR policies and procedures to support a positive and God-honoring environment. Strategic Planning Assist the Executive Pastor in strategic planning, goal setting, and implementing strategies to enhance operational efficiency and support church growth.

QUALIFICATIONS: Personal sense of calling from God to vocational Christian ministry in general and specifically to this particular area of ministry. Mature Christian who demonstrates the Fruit of the Spirit, is growing in their faith, and is committed to spiritual disciplines such as Bible reading and prayer. Affirmation of the FHBC’s Statement of Faith and commitment to the church’s vision, mission, and values (see fhbc.org/bylaws). Bachelor's degree in Finance, Business Administration, Management, or a related field; Master’s degree preferred. Minimum of 5 years of experience in operations management, preferably in a non-profit or religious organization. Strong leadership and organizational skills. Excellent interpersonal and communication skills. Proficient in financial management, budgeting, and accounting principles. Ability to manage multiple projects and priorities simultaneously.

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