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Assoc Patient Safety Improvement Consultant

1 month ago


Minneapolis, United States Fairview Health Services Full time
Overview

M Health Fairview is looking for an Associate Patient Safety Improvement Consultant. The Patient Safety Improvement Consultant, at all levels, examines complex organizational issues in order to identify, develop, and execute on projects that will impact the strategic priorities for patient safety and quality improvement. This individual is primarily responsible for:
  1. Partnering with operational leaders and their teams to drive breakthrough clinical improvement aligned with strategic priorities by developing process/performance improvement (PPI) plans by scoping projects and establishing charters, directing/managing implementation teams, and bringing projects to completion
  2. Driving a continuous improvement mindset and educating leaders and teams on various improvement methodologies
  3. Using patient safety and quality improvement methodologies to mitigate risk and improve patient safety
  4. Day to Day Management of Patient Safety Events causing high harm

This role oversees and executes cross-departmental, cross-functional, complex projects requiring strong collaboration with dyad clinical and operational leaders, central business operations, and other stakeholders. The ideal candidate will be sophisticated in project management and performance improvement methodologies (six sigma, lean, IHI,CPPS etc.), and will provide coaching to less experienced consultants. This role will also calculate return on investments in quality projects and support tracking and reduction of costs for patients and the organization.

This position is eligible for full benefits: medical, HSA, dental, vision, 403b, PTO, Shift Differentials, health & wellbeing resources, tuition assistance & reimbursement and more.

Hiring Process

If your skills and experience appear to align with those of the position, you may be asked to participate in a pre-recorded video interview.

The recorded video interviews are reviewed by our hiring team and provide the reviewers with insights on the skills, attributes and experiences you possess that will allow you to be successful in your role.

You will be notified by email or phone if selected for the next stage of our recruitment process. At any time, you may also check your application status online in your Fairview applicant profile at this link.

Responsibilities Job Description

Job Responsibilities:
  • Lead investigations of complex quality and safety issues in order to prevent recurrence, maximizing learning, reduce costs, and improve patient outcomes.
  • Facilitate multifaceted quality, safety and performance improvement projects, working with local teams to develop robust and sustainable improvements, implement changes, and monitor outcomes.
  • Use industry tools and methods to identify and initiate analysis of systems to prevent future errors; collaborate with facility leaders and system experts to implement corrective actions
  • Apply principles of reliable design to ensure delivery of evidence-based care and reduction in preventable harm
  • Investigate/explore complex patient safety, quality, and organizational issues in order to identify and develop strategic priorities for improvement.
  • Identify and Initiate evaluation and redesign of systems to improve quality measures; identifying necessary resources to fully implement quality and performance improvement; partnering with leaders to act on any resource barriers; focusing on reliability and applying the principles of reliable design to improve the consistent delivery of quality clinical care
  • Assists leaders and teams in establishing performance standards and metrics as well as identifying goals while ensuring that partnerships exist with other areas of the business to develop, implement, or refine workflows or data collection and management methods to ensure accurate measurement and tracking of process and improvement results
  • Strong working knowledge of regulatory requirements affecting the development of implementation strategies (e.g., CMS, JCAHO, HIPPA, etc.).
  • Provide coaching to less experienced consultants as well as be involved with department training efforts as assigned.
  • Anticipate and identify barriers to change and develop countermeasures in conjunction with leadership to overcome barriers
  • Promote and utilize health equity principles when reviewing data and developing improvement opportunities using a holistic approach.
Qualifications

Required

Education
  • Bachelor's Degree
Experience
  • 1-3 years experience with Quality / Performance Improvement
Preferred

Experience
  • One Lean Certification and/or Six Sigma Green Belt Certification
  • Certified Professional in Healthcare Quality (CPHQ)

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

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