FP&A Manager, Customer Experience

**FP&A Manager, Customer Experience**

at Lattice San Franicsco ****About Lattice****

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where innovation is happening all around us, there's a commonality people are driving these changes. We offer a solution that helps companies put employees first. Lattice is a people management tool that offers performance reviews, employee engagement surveys, career development tracks, real-time feedback, weekly check-ins, and goal setting in a way that allows companies to focus on employee development, growth, and engagement. Since launching in 2016 we have grown to over 3,500 customers globally, including brands like Slack, Reddit, Glossier, and Asana.

At Lattice, we have a unique opportunity to influence and enable thousands of companies as they seek to invest in their people. Our customers face many challenges as they tackle their biggest objectives: building and maintaining culture, instituting meaningful people management processes, training and enabling their ICs and managers, and using data to make decisions about the future of their

****About The Role****

The FP&A Manager, CX will play a pivotal role in supporting a very broad and multi-faceted organization. Youll have the outstanding opportunity to support a full P&L with revenue, COGS and margin responsibilities. You will own the monthly and quarterly forecasting, as well as annual and long-range planning of the Customer Experience org. You will own and improve existing models as well as develop new models and analyses, as needed.

We are looking for a strategic thinker who is passionate about making an impact at a fast-growing company. You seek to understand business drivers and KPIs. You are able to collaborate and build effective relationships with cross-functional departments.You take initiative and possess strong organizational and communication skills.

Lattice is headquartered in San Francisco, California but we are open to remote candidates.

****Responsibilities****

* Partner with the CX leadership and become a trusted advisor to drive financial processes, strategic decision making and initiative prioritization

* Own and manage the organizations monthly, quarterly, annual and long-range planning with high financial predictability & accuracy; conducting performance, forecast & other financial metric review with leadership team

* Develop robust financial analysis models and complete ad-hoc business projects to streamline decision-making. Ensure financial objectives such as margins, growth, efficiency, productivity, etc. are appropriately analyzed and understood by business partners

* Partner with the companys accounting team for quarter-end close reporting, driving internal processes to maintain and improve predictability of financial results

* Prepare insightful analytics and presentations to help guide strategic directions and provide recommendations to senior management

****Requirements****

* 4+ years total work experience in strategic finance/fp&a, investment banking and/or private equity

* Advanced Excel skills

* Excellent verbal and written communication and listening skills

* Experience in building trusting relationships and influencing others (incl. executive audiences)

* Collaborative team player who is also an independent thinker

* Self-starter who thrives and can multitask in fast-paced and often ambiguous environments

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