Current jobs related to Operational Excellence Analyst - Johnston - Citizens Financial Group, Inc.
-
Data Analyst
4 weeks ago
Johnston, Rhode Island, United States FM Global Full timeJob Title: Methods AnalystFM Global is seeking a highly skilled Methods Analyst to join our team. As a Methods Analyst, you will play a critical role in analyzing policy data and business processes to ensure compliance with corporate procedures and guidelines.Key Responsibilities:Analyze policy data and business processes to identify areas for improvement...
-
Risk Management Analyst
2 weeks ago
JOHNSTON, United States FM Global Full timeJob Title: Methods AnalystFM Global is seeking a highly skilled Methods Analyst to join our team. As a Methods Analyst, you will play a critical role in analyzing policy data and business processes, conducting processing audits, and providing business support for our internal and operational staff.Key Responsibilities:Analyze policy data and business...
-
Data Analyst
2 weeks ago
Johnston, United States Virtual Full timeData AnalystWe are seeking a highly skilled Data Analyst to join our Virtual team. As a Data Analyst, you will play a critical role in supporting production processing and troubleshooting ISO reporting issues.Key Responsibilities:No C2C HybridRhode Island Key Responsibilities: Support production processing and troubleshoot ISO reporting issues.Process,...
-
Methods Analyst
1 month ago
JOHNSTON, United States FM Global Full timeFM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management...
-
Principal Control Analyst
2 weeks ago
Johnston, United States Citizens Full timeJob SummaryCitizens is seeking a highly skilled Principal Control Analyst to join our team. As a key member of our organization, you will be responsible for conducting thorough reviews of investment business submissions and ensuring adherence to company policies, regulatory requirements, and industry standards.Key ResponsibilitiesExercise diligence in...
-
Data Analyst
2 weeks ago
Johnston, United States Virtual Full timeJob Title: Data AnalystVirtual is seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will play a critical role in supporting production processing and troubleshooting ISO reporting issues.Key Responsibilities:Process, balance, and analyze policy and claim data for accuracy and completeness.Identify and resolve data errors, and...
-
Data Analyst
2 weeks ago
Johnston, United States Vaco Full timeJob Title: Data AnalystVaco is seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will play a critical role in supporting production processing and troubleshooting ISO reporting issues.Key Responsibilities:Support production processing and troubleshoot ISO reporting issues.Process, balance, and analyze policy and claim data for...
-
Principal Control Analyst
3 weeks ago
Johnston, United States Citizens Full timeJob SummaryCitizens is seeking a highly skilled Principal Control Analyst to join our team. As a key member of our organization, you will be responsible for conducting thorough reviews of investment business submissions to ensure compliance with company policies, regulatory requirements, and industry standards.Key Responsibilities:Exercise due diligence to...
-
Data Analyst Position
3 days ago
Johnston, United States Virtual Full timeData Analyst RoleWe are seeking a skilled Data Analyst to join our team at Virtual. As a Data Analyst, you will be responsible for supporting production processing and troubleshooting ISO reporting issues. Your key responsibilities will include processing, balancing, and analyzing policy and claim data for accuracy and completeness. You will also identify...
-
Data Analyst
1 week ago
Johnston, United States Vaco Full timeJob Title: Data AnalystJoin Vaco as a Data Analyst and contribute to the success of our organization by analyzing and interpreting complex data sets to inform business decisions.Key Responsibilities:Support production processing and troubleshoot ISO reporting issues to ensure data accuracy and completeness.Process, balance, and analyze policy and claim data...
-
35N Signals Intelligence Analyst
3 days ago
Johnston, Iowa, United States Army National Guard Full timeAs a Signals Intelligence Analyst for the Army National Guard, you will play a crucial role in collecting and analyzing foreign signals to support the Guard's operations. Your work will involve intercepting and analyzing communications, relaying intelligence reports, and studying radio signals to understand the tactics and organization of foreign military...
-
Seeds Requirements Analyst Intern
2 weeks ago
Johnston, United States Corteva Agriscience Full timeAbout Corteva AgriscienceCorteva Agriscience is a leading innovator in agriculture, dedicated to solving the world's food problems through innovation, technology, and putting people first.Job Title: Seeds Requirements Analyst InternWe are seeking a highly motivated and detail-oriented Seeds Requirements Analyst Intern to join our team. As a member of our...
-
Financial Analyst Professional
1 week ago
Johnston, Rhode Island, United States Experis Full timeFinancial Analyst OpportunityExperis is seeking a skilled Financial Analyst to join their team in Johnston, RI. This is a 2+ month contract with high potential for extension and can convert to permanent. The ideal candidate will have a passion for collaborating with multiple teams and an interest in working onsite.Key Responsibilities:Provide financial...
-
Financial Credit Analyst
2 weeks ago
Johnston, United States Veterans Sourcing Group Full timeJob Title: Financial Credit AnalystJob Description:We are seeking a highly skilled Financial Credit Analyst to join our team at Veterans Sourcing Group. As a key member of our team, you will be responsible for analyzing financial information and preparing financial reports to determine or maintain records of assets, liabilities, profit and loss, tax...
-
35G Imagery Analyst
5 months ago
Johnston, United States Army National Guard Full timeJob Description They say that a picture is worth a thousand words, and as a Geospatial Intelligence Imagery Analyst for the Army National Guard, those words protect the lives of U.S. personnel in the field. National Guard Geospatial Intelligence Imagery Analysts examine and interpret imagery information about enemy forces and provide commanders with an...
-
35S Signals Collector/Analyst
2 days ago
Johnston, United States Army National Guard Full timeJob Description Accurate intel is the cornerstone of mission success, and it’s up to the Signals Collector/Analyst to locate, identify, collect, and exploit enemy communications to extract this information. Using intercept devices, these Soldiers will identify hostile signals and report their findings to leadership. In this role, you will search the radio...
-
Fraud Risk Sr Analyst
3 weeks ago
JOHNSTON, United States Citizens Full timeDescriptionThe Fraud Risk Sr Analyst is accountable for monitoring and developing fraud risk strategies for Digital Payments. The Fraud Sr Analyst will take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk from origination. Responsibilities include evaluation of new tools and processes to enhance detection,...
-
Technical Business Analyst II
2 weeks ago
Johnston, United States Delta Dental of Iowa Full timeAbout the RoleWe are seeking a skilled Technical Business Analyst II to join our team at Delta Dental of Iowa. As a key member of our organization, you will play a critical role in ensuring the smooth operation of our business systems and processes.Key ResponsibilitiesProvide hands-on production support through automated and manual processes, efficiently...
-
Senior Financial Analyst
7 days ago
Johnston, Rhode Island, United States Axelon Services Corporation Full timeJob Title: Financial/Credit Analyst 3Location: Johnston, RI Pay Rate: $40/hr Summary: Responsible for analyzing financial information and preparing financial reports to determine or maintain records of assets, liabilities, profit and loss, tax liability, or other financial activities within an organization.Responsibilities: Prepare, examine, or analyze...
-
Data Analyst
3 days ago
Johnston, United States Vaco Full timeJob SummaryAs a Data Analyst at Vaco, you will play a critical role in supporting production processing and troubleshooting ISO reporting issues. You will be responsible for processing, balancing, and analyzing policy and claim data for accuracy and completeness. Your attention to detail and analytical skills will be essential in identifying and resolving...
Operational Excellence Analyst
2 months ago
Are you dedicated to increasing business efficiency through continuous improvement? Do you enjoy implementing new processes that improve the customer experience or generate cost-savings? Do you begin each project by asking "how can we make this more efficient" or "how can this be more customer-centric"? If so, you may excel as an Operational Excellence Analyst.
The Operational Excellence Team is an enterprise-wide function that spans all aspects of the bank. The team partners with business lines across Citizens Bank to drive end-to-end engagement initiatives that transform processes and improve operating models.
As a member of the Operational Excellence Team, the Operational Excellence Analyst works with cross-functional teams to significantly improve business processes that start and end with the customer. During an engagement, the Operational Excellence Analyst will partner with a senior member on the Operational Excellence team to diagnose issues, develop data-driven insights, and recommend solutions. In addition to supporting a variety of process improvement activities, the Analyst will also support change management efforts to ensure solution implementation and achievement of projected business results. The Analyst will also support the development and implementation of measurement systems that provide business lines with operational visibility and monitor the outcomes process improvements. The Analyst's information gathering experience, problem-solving skills, and ability to become a trusted business partner will help shape the future of Citizens Bank.
Primary responsibilities include:
Methodology: Successfully supports teams through all phases of a Lean, Six Sigma or process improvement activities (e.g., discover, diagnose, design, implement, measure & improve) across all aspects of an improvement (e.g., people, process, technology & policy).
Relationship Management: Demonstrates the ability to influence others using a variety of tactics; develops and maintains trusting relationships with key stakeholders to foster alignment, transparency, and collaboration. Resolves any conflict or resistance to change to implement solutions in a timely manner.
Expertise: Stays abreast of the latest trends and best practices within the operational excellence practice and across other companies and industries. Facilitates workshops to educate and inform colleagues.
Development: Models a learning culture and a continuous improvement mindset.
Competencies:
Data Analysis: You are comfortable collecting, analyzing, and synthesizing quantitative data from multiple sources using a variety of tools such as Excel, SQL, and Tableau to provide actionable insights.
Analytical and Critical Thinking: You can gather, translate, and synthesize information to understand business problems and offer creative insights that result in value-add practical solutions.
Measurement Systems: You are able to identify, establish, and standardize success metrics to visualize and validate improvement initiatives. You ensure sustainability of improvements by documenting and delivering training materials to business partners.
Facilitation: You are comfortable leading process mapping sessions that document current and future state processes and identify issues and pain points.
Leadership: You are a self-starter and can: challenge the status quo, take risks, envision the future, enable, empower, and motivate others to act and model Citizens' Success Profile.
Communication You successfully demonstrate the use of a variety of communication strategies, tools, and media that foster transparency, collaboration and most importantly, trust.
Change Management: You demonstrate the ability to influence others using a variety of tactics. You can develop and maintain relationships are comfortable facing adversity and addressing conflict. You can empower others to turn ideas into business results by utilizing standard program and project management tools.
Development: You are enthusiastic about continuous improvement in personal and professional settings. You seek and act upon constructive feedback.
Qualifications:
Bachelor's degree, required (e.g., industrial engineering, data science, operations research, business).
3+ years of operational improvement, financial services, banking and/or consulting experience preferred, with a history of collaborating on cross-functional initiatives that resulted in significant value-add.
You demonstrate knowledge in one or more operational improvement frameworks, methodologies, or toolkits such as Lean, Six Sigma, Business Process Improvement, Change Management, and Organizational Design.
You have experience in linking strategy to execution, taking risks, and learning from failures.
You have experience working with Microsoft Office Suite, SQL, Tableau, or Minitab.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday - Friday /position is 3 days in office at our Medford MA or Johnston RI offices
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
