Clinic Assistant On Call
4 weeks ago
Position Title: Clinic Assistant On-Call
Department: HealthPartners Medical Group and Clinics
This is an on-call position.
QUALIFICATIONS:
REQUIRED TESTING:
Alpha-numeric data entry test (4,000 keystrokes per hour)
Medical Terminology test
REQUIRED:
High School diploma or GED
Meets one of the following:
Graduate of a formal training program in medical reception, an equivalent program, or a customer service program
Two years experience as a medical receptionist
Two years experience in a customer service position
One year experience using data look-up and data entry functions on a mainframe or PC based computer system
One year customer service experience either via telephone or in-person within the last five years
Demonstrated ability to organize work under pressure
Demonstrated ability to function with multiple priorities and interruptions
Excellent oral communication skills
Excellent written communication skills
PHYSICAL REQUIREMENTS:
Ability to sit or stand for prolonged periods of time. Oral and written communications with customers requires adequate speech, vision, and hearing. Proficiency in English is required. Proficiency in other languages may be required. Use of a telephone and computer terminal also requires adequate hand writing and manual dexterity skills.
POSITION PURPOSE:
Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This position is a vital point of contact for a patient entering the HPMG Clinics. This position facilitates the process of scheduling appointments and has responsibility for accurate collection of current financial and demographic information. This position directly impacts revenue collection for the medical group.
ACCOUNTABILITIES:
1. Customer Service
Care for each person as he/she would like to be cared for by:
Putting the patient first at every opportunity
Listening to understand each patient
Showing concern for each patient
Acting individually and with others to meet each patient's needs
Check-in and Co-pay Administration
a. Check in patients in an accurate and professional manner
b. Identify and accurately collect co-pays or appropriate fees
Use computer-based system to verify patient information
Understand and communicate benefit changes to members, or refer to appropriate resource
Communicate wait times in a diplomatic manner
Direct patients to the appropriate care area
Prepare reconciliation report
Provide patients with appropriate forms, questionnaires, etc.
Computerized Appointment Scheduling for appointments
Schedule appointments in an accurate and timely manner according to Advanced Access principles
Maintain knowledge of appointment scheduling practices
Maintain knowledge of appointment scheduling policies and procedures
Registration and Verification
a. Complete the registration process, including reviewing the registration information for completeness and accuracy and obtain further information, if necessary
b. Verify insurance eligibility, if necessary
c. Register patients in an accurate, efficient, and timely manner
d. Identify appropriate account type, e.g., Workers compensation, Motor Vehicle Accidents, etc.
Specialty Appointment Coordination
Provide patient with information required to schedule specialty appointments
Facilitate timely and accurate flow of communication within the clinic
Answer telephone and respond appropriately to the caller
Take and relay messages requiring follow-up to appropriate individuals
Prepare records and materials for new patient appointments
Assist with the clerical duties of the clinic, e.g., faxing information, making copies, etc.
Maintain open communication with Appointment Center to ensure patient and provider needs are met
Coordinate schedule templates
Coordinate emergency schedule changes
Coordinate schedule holds consistent with Advanced Access principles
Coordinate schedules regarding provider vacation, rounding, and other out of clinic changes
General Accountabilities
Perform other duties as assigned
124025_Clinic_Assistant_On-Call.doc 12/15/2023 Page 2 of 2
-
Geriatric Care Specialist
1 week ago
Inver Grove Heights, Minnesota, United States Fox Rehabilitation Full timeCompany OverviewWe are a professional private practice of independent Physical Therapist Assistants who visit patients and provide evidence-based geriatric care. Our team is committed to supporting a diverse, inclusive, and equitable culture where everyone is welcomed and given access to our many professional growth opportunities.CompensationThe estimated...
-
Medical Assistant
2 weeks ago
Inver Grove Heights, United States Interim HealthCare Staffing Full timeMA/CMA/RMA – Clinic Support TeamProfessionally develop and enhance your healthcare career at Interim Healthcare Staffing! Gain valuable, industry leading experience working in one of our many specialty areas. Interim Healthcare Staffing offers amazing opportunities for career progression, as well as ongoing education and development...
-
Physical Therapy Assistant
4 weeks ago
inver grove heights, United States Fox Rehabilitation Full timeMake an Impact on our Geriatric CommunityOur team is growing, and we're looking for top caliber Physical Therapist Assistants to join us in Inver Grove Heights, Cottage Grove and the surrounding area. This position is primarily based in one of our senior living community partners.We're FOX Rehabilitation, a multi-state, professional private practice of...
-
Medical Assistant
2 weeks ago
Inver Grove Heights, United States Interim HealthCare Staffing Full timestrong>MA/CMA/RMA – Clinic Support TeamProfessionally develop and enhance your healthcare career at Interim Healthcare Staffing! Interim Healthcare Staffing offers amazing opportunities for career progression, as well as ongoing education and development programs. Schedule/Shifts: Dayshift clinical hours available M-F, Full-Time and Part-Time...
-
Physical Therapy Assistant
4 weeks ago
Inver Grove Heights, United States Fox Rehabilitation Full timeMake an Impact on our Geriatric CommunityOur team is growing, and we're looking for top caliber Physical Therapist Assistants to join us in Inver Grove Heights, Cottage Grove and the surrounding area. This position is primarily based in one of our senior living community partners.We're FOX Rehabilitation, a multi-state, professional private practice of...
-
Physical Therapy Assistant
4 weeks ago
Inver Grove Heights, United States Fox Rehabilitation Full timeMake an Impact on our Geriatric CommunityOur team is growing, and we're looking for top caliber Physical Therapist Assistants to join us in Inver Grove Heights, Cottage Grove and the surrounding area. This position is primarily based in one of our senior living community partners.We're FOX Rehabilitation, a multi-state, professional private practice of...
-
inver grove heights, United States Fox Rehabilitation Full timeMake an Impact on our Geriatric CommunityOur team is growing, and we're looking for top caliber Physical Therapist Assistants to join us inInver Grove Heights, Cottage Grove and the surrounding area.This position is primarily based in one of our senior living community partners.We're FOX Rehabilitation, a multi-state, professional private practice of...
-
Certified Nursing Assistant
4 weeks ago
Inver Grove Heights, Minnesota, United States Good Samaritan Society Full timeJob SummaryThe Good Samaritan Society is seeking a compassionate and adaptable Certified Nursing Assistant to provide care with competitive pay, mileage reimbursement, flexibility, and no contract requirement. This opportunity allows a CNA to travel locally by working in various GSS locations within a 150-mile radius from home address, providing assistance...
-
Feline Associate Veterinarian
3 weeks ago
Inver Grove Heights, United States Western Veterinary Partners Full timeFeline Associate Veterinarian - Parkview Cat Clinic - Inver Grove Heights, Minnesota Parkview Cat Clinic, located in Inver Grove Heights, MN, is a well-established veterinary practice dedicated exclusively to feline health and well-being for over 30 years. As a GOLD AAFP Certified Cat-Friendly Practice, we pride ourselves on providing a calm and stress-free...
-
Assistant Director of Nursing
2 weeks ago
Inver Grove Heights, United States Brookdale Inver Grove Heights Full timeJob DescriptionJob DescriptionOverviewVoted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityEarly Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)We are looking for a leader who can embrace our mission to enrich the lives of those we serve, and who is driven by their passion to make a...
-
inver grove heights, United States Fox Rehabilitation Full timeMake an Impact on our Geriatric Community Our team is growing, and we're looking for top caliber Physical Therapist Assistants to join us inInver Grove Heights, Cottage Grove and the surrounding area. This position is primarily based in one of our senior living community partners. We're FOX Rehabilitation, a multi-state, professional private practice of...
-
Medication Assistant
1 month ago
Inver Grove Heights, Minnesota, United States Wallick Communities Full timeAs a Medication Aide at Wallick Communities, you will play a vital role in providing exceptional care to our senior residents. Your primary responsibility will be to administer medications, as prescribed, and under the direction of a licensed nurse. You will also provide direct resident care, promoting independence while supporting their activities of daily...
-
Certified Nursing Assistant
2 months ago
Inver Grove Heights, United States Good Samaritan Society Full timeCareers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS MN Inver Grove Ctr Location: Inver Grove Heights, MN Address: 1301 50th St E, Inver Grove Heights, MN 55077, USA Shift: Varies Job Schedule:...
-
Certified Nursing Assistant
4 weeks ago
Inver Grove Heights, United States Good Samaritan Society Full timeCareers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS MN Inver Grove Ctr Location: Inver Grove Heights, MN Address: 1301 50th St E, Inver Grove Heights, MN 55077, USA Shift: Varies Job Schedule:...
-
Administrative Assistant
4 weeks ago
Inver Grove Heights, United States Inver Grove Heights Community Schools Full timePosition Type: Clerical/Administrative Assistant/Administrative Assistant Date Posted: 11/1/2024 Location: IGH Middle School, Inver Grove Heights, MN Date Available: 11/18/2024 or ASAP Closing Date: Open until filled General Information: This position works in the student behavior office at Inver Grove Heights Middle School and has primary responsiblity for...
-
Certified Nursing Assistant
1 week ago
Inver Grove Heights, United States Good Samaritan Society Full timeCareers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS MN Inver Grove Ctr Location: Inver Grove Heights, MN Address: th St E, Inver Grove Heights, MN 55077, USA Shift: Varies Job Schedule: PRN ...
-
Certified Nursing Assistant
1 week ago
Inver Grove Heights, United States Good Samaritan Society Full timeCareers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS MN Inver Grove Ctr Location: Inver Grove Heights, MN Address: th St E, Inver Grove Heights, MN 55077, USA Shift: Varies Job Schedule: PRN ...
-
Nursing Assistant
2 weeks ago
Inver Grove Heights, United States Presbyterian Homes & Services Full timeMin Max Overview Put Your Purpose To Work at PHS • We Have a Place for YOU • Apply To Timber Hills Today! At Timber Hills, find purpose and passion in your work with a team of like-minded people focused on enriching the lives and touching the hearts of older adults. Presbyterian Homes & Services (PHS) is looking for someone like you, who is focused...
-
Inver Grove Heights, United States Good Samaritan Society Full timeCareers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS MN Inver Grove Ctr Location: Inver Grove Heights, MN Address: 1301 50th St E, Inver Grove Heights, MN 55077, USA Shift: 8 Hours - Day Shifts ...
-
Inver Grove Heights, United States Good Samaritan Society Full timeCareers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS MN Inver Grove Ctr Location: Inver Grove Heights, MN Address: 1301 50th St E, Inver Grove Heights, MN 55077, USA Shift: 8 Hours - Evening...
