Customer Support Representative

1 day ago

Kimberly, United States Agri-Service Full time
Purpose: This position is responsible for the retention, development, and satisfaction of new and assigned customers in a specific sales territory.Enhances the relationship between our customers and Agri-Service to sell and influence the usage of products and services we offer. This role is to be the trusted advisor of our customers when making parts and service buying decisions.

SAFETY:

  • Report all incidents immediately.
  • Prepare and participate in incident investigations as needed.
  • Attend all safety trainings both in person and virtual.
  • Ensure work site inspections and vehicle inspections are completely as required.
  • Recognize and promote employees demonstrating safe behaviors.
  • Discuss safety and the importance of it at each team meeting/gathering.
  • Demonstrate my commitment to safety with both words and actions.
  • Promote the Safety Culture of Agri-Service
  • Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE)
  • Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers.
  • Maintains a clean office environment and company vehicle.
  • Performs weekly inspections on company vehicle.
  • Uses correct tooling, performs tool inspections regularly, follows tools instructions and cleans as needed.
  • Assists in Job Hazard Analysis (JHA) of location and equipment, looks to eliminate or reduce potential hazards.
  • Identifies potential safety concerns on all makes and types of equipment through walk around inspections and makes corrections as needed.
  • Communicates with Safety Liaison to identify and address safety concerns.
Essential Functions:
  • Identifies and calls on all existing and potential customers of Agri-Service in their assigned territory. Creates and maintains a positive relationship with each customer.
  • Achieves profitable growth by selling the value and differentiation of our products and services.
  • Advises customers on maintenance and repair practices to lower overall owning and operating costs.
  • Develops and maintains technical knowledge and skills necessary to promote our parts and service offerings.
  • Develops and maintains product knowledge on AGCO equipment and all equipment offered by Agri-Service.
  • Identifies customers' needs or concerns and develops effective solutions.
  • Works together with other departments within Agri-Service to enhance customer relationships.
  • Assists customers within 24 hours of equipment delivery from Agri-Service with an emphasis on maintenance and care of the equipment
  • Develops timely, accurate quotes for customers parts and service needs.
  • Embraces integrity, quality, and responsiveness to customer needs.
  • Works closely with our business partners, store team and corporate support on warranty/product related issues.
  • Advocate for safety at Agri-Service.Adheres to all applicable safety policies, procedures, and standards.
  • Works within and promotes corporate vision, purpose, values, and goals of the organization.
  • Performs other duties as assigned.
Knowledge Skills and Abilities
  • Sales experience preferred but not required.
  • Demonstrated knowledge of parts and service offerings and capabilities.
  • Ability to develop and maintain product knowledge of AGCO and Agri-Service products and services.
  • Ability to assess customer needs and elevate customer satisfaction.
  • Ability to quickly identify problems, approach work from a solutions-based focus, and develop creative solutions.
  • Knowledge or ability to learn Microsoft, CDK and OneAGCO.
  • Proven skills in written and verbal communications, planning, organizing, and interpersonal relationship building.
  • Ability to set and manage priorities.
  • Drive and maintain company vehicles.
  • Must be a self starter and able to work without supervision.
Education and Experience
  • Proof of high school diploma or general education Degree(GED).
  • Minimum of two (2) years' sales and/or parts and service experience preferred.
  • Proof of driver's license and acceptable driving record required.
  • Must be able to communicate in English (speak, read, comprehend, write).
Physical Characteristics:
  • Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning, and twisting.
  • Must be able to meet all safety requirements for applicable safety policies.

    Disclaimer:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. Agri-Service is an E-Verify employer.

  • Customer Service Representative

    2 weeks ago

    Kimberly, United States Design Air Full time

    Design Air is currently seeking a Customer Service Representative to join our growing team. As a Customer Service Representative, you will interact with customers over the telephone or in person, providing information and generating customer orders. Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    3 weeks ago

    Kimberly, Wisconsin, United States Kwik Trip Full time

    About the Role: Kwik Trip is seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Key Responsibilities: Provide excellent customer service and respond to guest inquiries Maintain a clean...

  • Customer Service Representative

    4 months ago

    Kimberly, United States U-Haul Full time

    Location: 551 Marcella St, Kimberly, Wisconsin 54136 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 weeks ago

    Kimberly, Wisconsin, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're looking for a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you'll be responsible for providing exceptional customer service, ensuring that customers receive the help they need on their journeys. Your duties will include...

  • Customer Service Representative

    3 weeks ago

    Kimberly, Wisconsin, United States U-Haul Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our U-Haul team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:* Assist customers with U-Haul...

  • Customer Service Representative

    2 weeks ago

    Kimberly, Wisconsin, United States Kwik Trip Full time

    About the Role:Kwik Trip is seeking energetic and positive individuals to provide exceptional customer and food service experiences in our clean and state-of-the-art facilities. As a Food/Guest Service coworker, you will be responsible for maintaining a clean and inviting store environment, providing excellent customer service, and ensuring a smooth food...

  • Customer Service Representative/Pizza Maker

    2 weeks ago

    Kimberly, Wisconsin, United States Domino's Pizza LLC Full time

    Job Title: Customer Service Representative/Pizza MakerAbout Us: Domino's Pizza LLC is a leading pizza delivery company with a growing team of customer-focused professionals.Job Description: We are seeking a Customer Service Representative/Pizza Maker to join our team. As a key member of our team, you will be responsible for providing exceptional customer...

  • Customer Service Representative

    2 days ago

    Kimberly, Wisconsin, United States U-Haul Full time

    Customer Service Representative Job SummaryAt U-Haul, we are seeking a highly motivated and friendly Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring that they receive all the help they need on their journeys. Key...

  • Customer Service Representative

    3 weeks ago

    Kimberly, Wisconsin, United States Kwik Trip Full time

    Join Our Team at Kwik TripWe are seeking energetic and positive individuals to join our team at Kwik Trip. As a Food/Guest Service coworker, you will be responsible for providing exceptional customer service and creating a welcoming store environment.Key Responsibilities:Provide excellent customer service and ensure a positive guest experienceMaintain a...

  • Customer Service Associate

    3 weeks ago

    Kimberly, Idaho, United States Family Dollar Full time

    Customer Service RepresentativeAt Family Dollar, we are committed to providing exceptional customer service to our customers. As a Customer Service Representative, you will play a key role in ensuring that our customers receive the best possible service.Key Responsibilities:Provide exceptional customer service to all customersGreet customers and assist them...

  • Customer Service Ambassador

    2 weeks ago

    Kimberly, Idaho, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Greeting and assisting customers with their selection of merchandiseCompleting cash register transactions and answering questions about the store and its...

  • Sales Representative Phone Sales

    3 weeks ago

    Kimberly, Wisconsin, United States Design Air, LLC Full time

    As a key member of our sales team at Design Air, LLC, you will play a crucial role in interacting with customers over the telephone or in person, providing information and generating customer orders.Provide excellent customer service and follow-up as needed, promptly answering incoming telephone calls, emails, and text messages.Assist customers in person...

  • Seasonal Support Driver

    2 weeks ago

    Kimberly, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    2 weeks ago

    Kimberly, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Customer Service Ambassador for Tech Enthusiasts

    2 weeks ago

    Kimberly, Wisconsin, United States Best Buy Full time

    At Best Buy, we're committed to enriching lives through technology, and we're looking for a talented Customer Service Ambassador to join our team. As a Retail Sales Associate, you'll be the face of our company, providing exceptional customer service and ensuring that every customer leaves our stores feeling satisfied and empowered.We offer a competitive...

  • Sales Representative

    3 weeks ago

    Kimberly, Alabama, United States JASON NEAL Full time

    Lead Business Growth with JASON NEALWe are seeking a highly motivated and results-driven Sales Agent to join our team at JASON NEAL. As a Sales Agent, you will play a critical role in driving business growth and expansion by developing and maintaining strong relationships with our existing clients and identifying new business opportunities.Key...

  • Guest Services Associate

    3 weeks ago

    Kimberly, Wisconsin, United States Stein's Garden and Home Full time

    Job Title: Guest ServicesAt Stein's Garden and Home, we're seeking a highly motivated and customer-focused Guest Services Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building relationships with customers, and assisting the management team in implementing...

  • Management - Assistant Store Manager

    7 days ago

    Kimberly, United States Stein's Garden and Home Full time

    Position: Assistant Store Manager Reports to: Store Manager Location: Kimberly, WI Type: Non-Exempt Summary: The Assistant Store Manager is responsible for supporting the execution of the operational strategy that optimizes the overall performance of their store. Specifically focusing on revenue growth, increased profitability, exceptional presentation...

  • Security Officer

    2 weeks ago

    Kimberly, United States MSCCN Full time

    Full Time Security Officer - Paid Weekly We offer a full benefits package, PTO, weekly pay, and more Location: Boise, ID Rate: $17.15/hour Schedule: Wed-Sun 0700-1500 At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and outstanding tech-enabled security...

  • Full Time Cashier II

    2 months ago

    Kimberly, United States Festival Foods Full time

    Location : Name: Kimberly Company Overview: ABOUT FESTIVAL FOODS: We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list....