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Server - Student Prince - Springfield, MA
4 months ago
Seeking applicants to work at a busy, high volume, long established restaurant. Hospitality and guest satisfaction is our top priority. Apply today
Primary Duties:
* Promote, work, and act in a manner consistent with the mission of The Bean Restaurant Group.
* Greet your guests promptly and professionally.
* Present menu to guests and answer questions about menu items, beverages, and other restaurant functions and services as needed.
* Inform guests of any menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.
* Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
* Take beverage orders from guests, and import them into the computer for the bartender, and/or prepare the beverages your guests have ordered if they are not from the bar.
* Check guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
* Promptly deliver beverages to the guests.
* Write down guests' food orders and enter orders into computers for transmittal to kitchen staff. If you need to stagger your food (ie; your guest got an appetizer, salad, and entree) either use the timing keys or keeping track the timing mentally.
* Carry full trays of food, and tray stands to dining area to serve food professionally.
* Serve food and additional beverages to guests, and prepare or serve specialty dishes at tables as required.
* Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems.
* Clean tables or counters after guests have finished dining.
* Suggestively sell dessert, coffee, and/or after dinner drinks to tables.
* Promptly bring coffee or after dinner drinks and desserts to your table.
* Deliver check to your table without making them wait or being overly pushy.
* Process check and bring change/cc slip back to patrons.
* Thank guests for their visit and invite them to return.
* Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
* Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
* Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
Working Conditions:
* Hours will vary from week to week.
* Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
* Able to understand and speak using the predominant language(s) of guests
* Able to work in a standing position for long periods of time
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.
