Patient Care Coordinator

1 week ago

Silver Spring, United States Kaiser Permanente Full time
Description: Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

  • Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.
  • Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.
  • Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.
  • Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.
  • Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.
  • Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.
  • Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.
  • Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.
  • Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.
  • Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.
  • Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)
  • Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.
  • Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.
  • Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.
HCH-SS ED PCC

Basic Qualifications:

Experience

  • Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.
Education
  • Associate Nursing degree required.
License, Certification, Registration
  • This job requires credentials from multiple states. Credentials from the primary work state are required before hire. Additional Credentials from the secondary work state(s) are required post hire.
  • Registered Nurse License (Maryland) within 6 months of hire AND Registered Nurse License (Virginia) within 6 months of hire

OR
  • Compact License: Registered Nurse within 6 months of hire
  • Registered Nurse License (District of Columbia) within 6 months of hire
  • Basic Life Support
Additional Requirements:
  • Experience using an electronic medical record system
  • Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)
  • Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.
  • Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.
  • Ability to work independently and apply critical thinking skills for problem solving and decision making.
  • Adheres to KP Employees Handbook and facility policies and procedures.
  • Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.
  • Intermediate computer skills (Microsoft Office Suite proficiency).
  • Ability to tolerate and cope with ambiguity.
  • Ability to pormote teamwork and to work effectively as a team member.
  • Excellent verbal and written communication skills.
  • Ability to interact/communicate effectively with key internal and external stake holders.
  • Provide excellent customer service to promote excellence in the patient experience.
Preferred Qualifications:
  • Recent acute care, case management, or home health experience preferred.
  • BSN preferred.


Primary Location: Maryland,Silver Spring,Holy Cross
Scheduled Weekly Hours: 24
Shift: Day
Workdays: Week 1: Wed, Sat; Week 2: Sun, Tue
Working Hours Start: 07:00 AM
Working Hours End: 07:30 PM
Job Schedule: Part-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: M38|UFCW|Local 400
Job Level: Individual Contributor
Department: Holy Cross Hospital - UR-Discharge Planning - 1808
Pay Range: $44.54 - $49.9 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 20 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

  • Patient Care Coordinator

    2 weeks ago

    Silver Spring, United States Kaiser Permanente Full time

    **Job Summary**: The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression...

  • Patient Care Coordinator

    2 weeks ago

    Silver Spring, United States Compass Health Center Full time

    Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis - every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely. **About This...

  • Dental Patient Care Navigator

    4 weeks ago

    Silver Spring, United States Marys Center for Maternal and Child Care Full time

    **_ Important Note: Mary’s Center is mandating the COVID-19 vaccine + booster for all staff._** **Position Summary** The Dental Patient Care Navigator plays a crucial role at Mary’s Center by providing the first line of customer service for the clinic and the entire organization. Bilingual (Spanish) language skills are strongly preferred. This role...

  • Patient Service Coordinator

    3 weeks ago

    Silver Spring, United States CareerBuilder Full time

    General Summary of Position . Job Summary: As a Patient Service Coordinator at Medstar, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile , checking in /out processes, gathering demographic information , insurance verifications, as well taking copayments and scheduling . Primary...

  • Patient Service Coordinator

    3 weeks ago

    Silver Spring, United States Medstar Full time

    General Summary of Position . Job Summary: As a Patient Service Coordinator at Medstar, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile , checking in /out processes, gathering demographic information , insurance verifications, as well taking copayments and scheduling . Primary...

  • Patient Care Coordinator Rn, Part Time, Holy Cross

    3 weeks ago

    Silver Spring, United States Kaiser Permanente Full time

    **Job Summary**: The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression...

  • Patient Care Coordinator RN, Part Time, Holy Cross Hospital

    2 weeks ago

    Silver Spring, United States Kaiser Full time

    Job Summary: The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for...

  • Client Care Coordinator/staffer

    3 weeks ago

    Silver Spring, United States Platinum Seniors Care Full time

    **Job Summary**: Primarily performs clerical/scheduling activities that facilitate agency operations. These activities include: 1. Coordination of employee schedules with client wants/needs 2. Processing intake information and communication with referral sources, 3. Hiring and continued employment decisions of employees in accordance with client schedules...

  • Client Care Coordinator/Staffer

    2 weeks ago

    Silver Spring, United States Platinum Seniors Care Full time

    Job Summary: Primarily performs clerical/scheduling activities that facilitate agency operations. These activities include: 1. Coordination of employee schedules with client wants/needs 2. Processing intake information and communication with referral sources, 3. Hiring and continued employment decisions of employees in accordance with client schedules and...

  • Client Care Coordinator/Staffer

    1 month ago

    Silver Spring, United States Platinum Seniors Care Full time

    Job DescriptionJob DescriptionJob Summary:Primarily performs clerical/scheduling activities that facilitate agency operations. These activities include:1. Coordination of employee schedules with client wants/needs2. Processing intake information and communication with referral sources,3. Hiring and continued employment decisions of employees in accordance...

  • Client Care Coordinator/Staffer

    7 days ago

    Silver Spring, United States Platinum Seniors Care Full time

    Job Summary: Primarily performs clerical/scheduling activities that facilitate agency operations. These activities include: 1. Coordination of employee schedules with client wants/needs 2. Processing intake information and communication with referral sources, 3. Hiring and continued employment decisions of employees in accordance with client schedules and...

  • Patient Care Coordinator

    4 weeks ago

    Little Silver, United States Optum Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • Breast Care Coordinator

    1 week ago

    Silver Spring, United States Community Radiology Associates Full time

    **Job Description**: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...

  • Patient Care Coordinator

    2 weeks ago

    Spring, United States Castle Dental Full time

    Overview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for...

  • Patient Care Coordinator

    2 days ago

    Spring, United States Castle Dental Full time

    Overview As a Bilingual Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements...

  • Dental Patient Care Navigator

    1 month ago

    Silver Spring, United States Mary's Center Full time

    Mary's Center is committed to promoting diversity, equity and inclusion (DEI) within our organization and the communities we serve. We embrace diversity of experiences, ideas, and individuals, and seek to bring a diverse group of candidates to the table. Important Note: Mary's Center is mandating the COVID-19 vaccine + booster for all staff. Position...

  • Mds Coordinator

    3 weeks ago

    Silver Spring, United States Regency Care of Silver Spring Full time

    Job Summary: The MDS Coordinator at Regency Care of Silver Spring will be responsible for coordinating and maintaining Minimum Data Set (MDS) documentation for all residents in our healthcare facility. The role requires a deep understanding of state and federal regulations as they pertain to MDS and accurate record-keeping. The MDS Coordinator will work...

  • Patient Care Coordinator

    4 weeks ago

    Spring, United States Hanger Full time

    Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics...

  • MDS Coordinator

    4 days ago

    Silver Spring, United States Regency Care of Silver Spring Full time

    Job Summary: The MDS Coordinator at Regency Care of Silver Spring will be responsible for coordinating and maintaining Minimum Data Set (MDS) documentation for all residents in our healthcare facility. The role requires a deep understanding of state and federal regulations as they pertain to MDS and accurate record-keeping. The MDS Coordinator will work...

  • MDS Coordinator

    5 days ago

    Silver Spring, United States Regency Care of Silver Spring Full time

    Job Summary: The MDS Coordinator at Regency Care of Silver Spring will be responsible for coordinating and maintaining Minimum Data Set (MDS) documentation for all residents in our healthcare facility. The role requires a deep understanding of state and federal regulations as they pertain to MDS and accurate record-keeping. The MDS Coordinator will work...