Member Experience Associate
2 weeks ago
This position is a customer service position responsible for staffing the Welcome Desk and assists in providing the best Member Experience. Engage, Exceed Expectations and Excellence is what we do
RESPONSIBILITIES AND DUTIES:
Greet all members and guests enthusiastically and professionally in person and by telephone
Engage with all members throughout their shift
Check in members guests according to procedures
Accepting payments for services at POS computer
Making reservations in Mind Body
Answering the telephone and directing calls to the proper person
Assist members by being knowledgeable of all departments, services, community/campus programs and events
Keep membership director abreast of all customer service issues and concerns
Give tours and process membership applications
Additionally, any responsibility that would be required to maintain effective member relations; issuing photo ID cards, addressing membership inquiries, keeping surrounding area organized and other duties as assigned
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Shift Manager/Team Members
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Shift Manager/Team Members
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Guest Experience Expert
Found in: beBee S US - 3 weeks ago
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Guest Experience Expert
Found in: beBee jobs US - 2 weeks ago
Scottsdale, Arizona, United States The Westin Kierland Villas Full timeAdditional Information Full Time, Pay: $20.00/hourJob Number Job Category Rooms & Guest Services OperationsLocation Kierland Villas WS, 15620 North Clubgate Dr, Scottsdale, Arizona, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in...
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