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Counter Sales Associate/Backup Driver
2 months ago
Counter Sales Associate/Backup Driver
Location: Mansfield, OH - Retail shop
Time Type: Full time
Posted on: Posted 30+ Days Ago
Job Requisition ID: R10043488
How will you CONTRIBUTE and GROW?
As a Counter Sales Associate/ Backup Driver (CDL A or B) you are the face of Airgas You will sell medical, industrial and specialty gases, welding equipment and hard goods and tools to customers. The Counter Sales Associate responds to inquiries or concerns from either walk-in customers or those customers that call in as well as provides additional warehouse support as needed. The Delivery Driver is responsible for safely and efficiently delivering compressed gas cylinders to local and regional business customers from an Airgas branch or plant location using a company provided straight or box truck. The Delivery Driver loads, unloads, delivers, and returns compressed gas cylinders while frequently interacting with Airgas customers.
Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise.
Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes or other information.
Enters sales & quote data into the computer and researches information for customers using the computer system.
Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures.
Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.
Maintains showroom cleanliness by procedures set forth by management.
Safely loads, delivers and unloads cylinders containing compressed gases to customer locations. Delivers compressed gas cylinders to external and internal customer sites. Records deliveries and pick-ups on a load manifest and obtains signatures from customers for receipt purposes. Collects empty cylinders or rejected or unsold merchandise. Returns empty cylinders to either a plant or branch location for refilling.
Establishes and maintains good customer relations. Listens to and helps resolve service inquiries and complaints.
Provides timely communication back to manager or to the customer’s assigned Airgas sales associate regarding any changes or issues experienced by the customer.
Maintains load manifests and all required vehicle documents by ensuring they are properly completed and reconciled with truck counts and shipping documents before and after deliveries. Ensures that vehicle manifests, vehicle placards, cylinder labeling and load nesting and strapping at all times comply with Airgas safety standards (SAFECOR) and all government regulations including, but not limited to, those issued by the Department of Transportation (DOT), Environmental Protection Agency (EPA), Federal Motor Carrier Safety Administration (FMCSA), Food & Drug Administration (FDA), and the Occupational Safety and Health Administration (OSHA).
Performs pre-trip and post-trip vehicle inspections documenting deficiencies; ensures all safety items are in good working order.
Works in warehouse or on dock as needed.
Are you a MATCH?
HS Diploma or equivalent required.
Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or equivalent combination of education and experience).
Intermediate knowledge of Google and/or MS Office Applications.
Excellent customer service skills.
Ability to work independently and under some pressure to meet deadlines.
Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which are applicable to this position’s responsibilities.
Strong background in gas, welding and safety supply industry with retail experience, a plus.
Valid Class A or B Driver’s License.
Valid Medical Examiner’s Card.
Hazmat & Airbrake Certifications (or ability to acquire certifications as a condition of employment).
Must have one (1) year of prior Class A or B professional driving experience within the last five (5) years and a clean driving record to include no more than two (2) convictions; OR two (2) at-fault accidents in the last 3 years; OR no more than a combination of one (1) conviction and one (1) at-fault accident in the last 3 years.
In lieu of experience, may consider accepting a diploma from an accredited driving school and a minimum of one (1) year of prior driving experience within the last five (5) years.
Must be at least 21 years or older.
Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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