Customer Service Assistant Swim School

3 weeks ago

Newton, United States British Swim School Full time

Deck Ambassador Position At British Swim School Of Newton British Swim School Of Newton is seeking friendly, organized, and energetic Deck Ambassadors to support our after-school program inside the YMCA Wells Ave Newton. This is a fun, high-energy, customer-focused role that keeps our pool deck running smoothly. You remain dry on deck, greeting families, checking in swimmers, supporting instructors, and making sure classes stay on time. For those who want more hours and higher pay, we offer the option to train as a Backup Swim Instructor. Responsibilities: Welcome families and check in swimmers Keep classes running on time Support instructors and manage student flow Communicate transitions to families Maintain an organized, safe pool deck Assist parents with questions Be a friendly, reliable presence for swimmers and families Optional: Backup Swim Instructor Responsibilities (only if you choose to train for this role) Teach small-group swim lessons (34 students) Follow our play-based swim curriculum Encourage and motivate swimmers Help build lifesaving water safety skills Benefits: Paid training Flexible schedule Referral program earn $25 for every new family/student you refer who enrolls Uniform provided Advancement opportunities Indoor work environment Required Qualifications: Friendly and reliable Comfortable interacting with parents and children Able to stand/walk for the entire shift Able to work TueFri 3:307:30 PM Preferred (Not Required): Customer service experience Experience with children Interest in teaching or aquatics CPR/First Aid background About Us: British Swim School has taught water survival and confidence-building swim lessons for over 40 years. Our mission: "To ensure every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer."

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