Senior Case Supervisor

2 weeks ago

Far Rockaway, United States WellLife Network Full time
Job Details

Job Location
Pathway Home Teams Service the Adult Home Population - Far Rockaway, NY

Education Level
4 Year Degree

Salary Range
$24.04 - $24.04 Hourly

Job Description

Experienced Case Manager to work on a NY State Office of Mental Health (OMH) funded Adult Home Care Transition team that exclusively serves class members transitioning to the community from an Adult Home. The role will involve addressing the preparatory needs of participants in the early stages of discharge planning, development of daily living skills, and coping mechanisms through group and individual work at the Adult Home. The team will follow class members into the community using the Pathway Home model of care to ensure that they become both linked and engaged with identified community providers and that their support network is sufficient to meet their needs. The role will require on call coverage and a willingness to work flexible hours.

Job Responsibilities:
  • Engagement beginning in the Adult Home, involvement in transition planning, and a needs assessment of transition supports essential to community integration and stabilization;
  • Individual or group support sessions with emphasis on prevention and preparing for independent community living and the promotion of optimum mental and emotional health; may require helping individuals deal with issues associated with addictions and substance use, family and social relationships, stress and symptom management, activities of daily living, medication management, and housing readiness;
  • Work with Class Member and their Disciplinary Care Team to resolve clinical issues that are impacting on the members ability to obtain, manage, and retain supportive housing;
  • Foster relationship and advocacy with community provides to ensure that members are connected with appropriate services as they transition back into the community and to expedite and solidify placement in community housing;
  • Community navigation including accompanying to first behavioral health and medical appointment, travel training, reengagement in community care, referral to services with ability to identify and address potential services and barriers to obtain and maintain such services;
  • Establish collaborative working relationships with Adult Home Administrative staff, Housing Contractor, the Peer Specialist and other partners and plan with them for appropriate community transition;
  • Provide intensive emotional and practical support to Adult Home Class member as they transition back into their communities;
  • Act as a liaison and collaborates with Department of Health, Managed Care Plans, and Housing Contractors.
  • Prepares AH Plus Reports, including the identification of trends, CBC AH Plus Capacity Determinations, Post Community Transition Assessment, Discharge Planning Tools and tracking of incident reporting.
  • Provide out of hours crisis intervention services to recipients and their support network, including respite referrals and other diversion and stabilization services;
  • Attend and participate in team meetings and supervisory sessions;
  • Develop short term person centered treatment plans to assist recipient towards achieving their goals;
  • Monitor and record recipient's progress with respect to treatment and community integration goals;
  • Assist and instruct individuals in attending to personal hygiene, grooming and laundry, nutrition and meal preparation, budgeting, and other daily living and socialization tasks and skills needed to live, work, and socialize successfully in the community environments of their choice while maintaining a safe living environment;
  • Comply with all required in-service training and staff development;
  • Perform other related duties as assigned;
  • This position requires travel throughout the five boroughs of New York City.


Job Qualifications

Educational requirements are a Bachelor's degree with a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing, or other human services fields, or with New York State Licensure as a Registered Nurse (RN); a Bachelor's level education or higher in any field with five years of experience working directly with person with behavioral health diagnosis; or a Credentialed Alcoholism and Substance Abuse Counselor (CASAC).

2 years of case management work experience in a social service agency are required, preferably providing direct services to persons with Serious Mental Illness, developmental disabilities, and/ or substance use disorders. Additional experience includes knowledge of mental illness and the needs of individual living with severe and persistent mental illness, and demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards. A Master's degree in one of the qualifying education fields noted above may be substituted for one year of experience.

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