Associate Director, BigFuture Ambassador Community

2 weeks ago

Denver, United States The College Board Full time

The College Board

Associate Director, BigFuture Ambassador Community

Denver ,

Colorado

Apply Now

College Board - BigFuture Remote About the Team BigFuture is a free online guide to help all students take the right firststep after high school. The BigFuture Student Engagement team works on anational scale to connect students and caring adults with BigFuture. Over thelast two years, over 10,000 students across the country signed up for theBigFuture Ambassador program to connect their peers with our product andprograms. Beyond the Ambassador program, the team\'s efforts also includethe following: BigFuture Scholarships which have rewarded students with over\$19 million since 2019, BigFuture Live which are virtual community eventsthat have connected 100,000 students and families with college reps andcareer experts since 2022, National Recognition Programs which recognizedover 65,000 high-achieving Black, Indigenous, Latino and rural studentsin 2022, and Real Talk which reached 100,000 Black students and familiesin 2022. The team is continually in touch with students, counselors,teachers ad their changing needs and how BigFuture can help them explore careers, planfor college and pay for college. About the Opportunity As Associate Director of BigFuture Student Engagement, you will leverageyour intimate understanding of Gen Z culture, wants, and needs to build anational movement of BigFuture Ambassadors. You are working virtually throughstudent leaders to make BigFuture the go-to resource for thousands of highschoolers. You will inspire a community of student ambassadors to takeconcrete actions to inspire their friends to log in and use BigFuture. As avirtual community builder, you will cultivate an entrepreneurial cultureamong ambassadors, make your enthusiasm about the product contagious, andrigorously test and measure new ways to mobilize ambassadors to interact withstudents on their campuses. You will be a connector who helps Ambassadors opennew doors in their schools and communities by leaning into your pastexperience organizing young people, using social media strategically andthinking outside the box. Program Execution and Innovation (45%) * In partnership with Executive Director, continuously refine programdesign, including strategies to recruit, onboard, and convene andactivate ambassadors * Own and regularly refine a project plan to run the program, keepambassadors engaged at high rates, measure results and make refinements * Execute a referral program and other measurable strategies to increase sitetraffic, logged-in visits and repeat engagement and link results to theoutreach of individual ambassadors * Draft relevant, authentic emails and other communications and manageinternal processes to deploy messages in partnership with Marketing andCommunications * Continuously identify and execute opportunities to refine the ambassadorprogram\'s landing page and other online assets in partnership with theBigFuture Growth Marketing team * Function as a contagiously enthusiastic product evangelist who continuouslyshares new BigFuture features, videos articles, social media content andmore with ambassadors * Build an inspiring, high-energy culture with ambassadors that keeps busystudent leaders continuously engaged while respecting their competingschool, work and home responsibilities * Design, lead and regularly improve engaging virtual meet-ups to fostercommunity, build ambassador skills and keep students excited about thelatest from BigFuture * Use Discord, virtual check-ins, and other strategies to keep BigFuturetop-of-mind, strengthen ambassadors\' connections to the product, programand each other, and gather feedback about the program and product * Systematically collect and share ambassador insights about BigFuture withthe Student Engagement, Student Product, Career and Partnerships, andMarketing and Communications teams Student Engagement Support (20%) * Find and propose new ways to connect Ambassadors with other BigFutureprogramming and manage execution in partnership with other teams * Support execution of other Student Engagement initiatives as needed,including user interviews, site visits and the BigFuture Live, BigFutureScholarships, National Recognition and Real Talk programs About You You Have * Experience in community management, organizing, marketing, educationor product

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