Veterinary Service Technician

1 month ago

Idaho Falls, United States Patterson Company LLC Full time

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

Provides training and intermediate level onsite repair, installation and maintenance on a variety of dental products including networking, computers and software in a Windows environment. Follows manufacturer guidelines relative to the repair of devices.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

  • Inventory Management: Determines parts, supplies or tools needed to complete service requests. Uses, maintains and secures test devices and tools used to adjust, calibrate and repair equipment. Manages vehicle inventory and restocks as necessary. Returns defective modules, assemblies or parts to the local office and labels items

  • Vehicle Maintenance: Ensures proper vehicle maintenance guidelines and safe driving habits are followed

  • Install and/or Repair Dental Equipment: Repairs equipment to meet manufacturers specifications. Performs standard system installations and tests the functionality of all components. Determines replacement components necessary for onsite service repairs. Follows specific manufacturer guidelines for repairs as well as all company, OSHA or other agencies policies related to asepsis. Completes all required service forms (work order entry, inventory, BRH forms, expense reports and/or purchase card statements, time sheet and equipment-related items). Independently makes assigned customer calls, diagnosing problems to a module or specific component level. Assists in training and mentoring other members of the team

  • Customer Relations: Provides technical support after initial installation of equipment, PC software and hardware. Ensures that service commitments are met within standard response times. Conducts site surveys at dental practices to determine the needs of the practice. Trains the office staff on proper operation of the systems installed. Completes cold calls on non-Patterson and non-Advantage customers

Additional functions

In addition to the essential functions listed above, the incumbent may perform the following additional functions.

  • Independent worker: Needs little to no supervision to complete job-related tasks in the expected timeframe. Stays focused and completes tasks thoroughly
  • Mechanical Aptitude: Has the desire to repair, assemble and disconnect mechanical equipment. Stays current with technical knowledge and best practices
  • Customer Service: Supports customer needs through responding in a timely, professional manner. Open and receptive to customer problems. Treats customers in a fair and considerate manner
  • Communication: Understands and conveys written and oral information and ideas. Listens attentively and asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non-technical audience. Relays any special problems to TechEdge Coordinator following each call
  • Interpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult people and situations and deliver negative information in a way that preserves relationships
  • Problem Solving Skills: Analyzes a situation, identifies potential solutions, and carefully evaluates potential solutions and their outcomes and takes appropriate action when needed
Job Qualifications

Required Qualifications

  • High school diploma or equivalent

  • Must maintain a valid drivers license and good driving record

  • 5-9 years prior experience as a dental service technician

  • Carpentry/plumbing/heating/electricity/electronics related experience

  • Technical training in electronics or a related technical field

  • Ability to travel in vehicle for several hours in a day with occasional overnight stays

Preferred Qualifications

  • Associate degree in a computer-related field or equivalent

  • Microsoft Certified Systems Engineer (MCSE) certification or MCP

  • Experience in computer repair

  • Experience in category five cabling

  • Experience in TCP/IP networking

Working Conditions

Physical Demands

  • Frequency Requirement

  • 100% of shift Standing

  • 100% of shift Walking

  • 100% of shift Driving

  • 100% of shift Lifting and carrying 1-10 pounds

  • 100% of shift Lifting and carrying 11-25 pounds

  • 40% of shift Lifting and carrying 26-50 pounds

  • 60% of shift Lifting and carrying over 50 pounds

  • Certified Veterinary Technician

    4 days ago

    Falls Village, United States Mission Veterinary Partners Full time

    Job DescriptionJob DescriptionOverviewSand Road Animal Hospital is looking for a Full-time Certified Veterinary Technician to join our team!$1000 Sign on BonusLocation: 136 Sand Rd, Falls Village, CT 06031 Shift Details:Our shifts consist of 3-10 hour weekdays and every Saturday.Our office hours are:Monday - 7am -6pm8 - 5 SaturdayCompensation:Licensed...

  • Veterinary Technician

    2 months ago

    Little Falls, United States Ethos Veterinary Health Full time

    Animal Eye Center of NJ is hiring a Full- Time Veterinary Technician  to join our Ophthalmology team! A skilled Veterinary Ophthalmic Technician is a crucial component to the success of any ophthalmology practice, as they directly affect the ophthalmologist's ability to diagnose and treat ocular disease. Shift Details = Monday – Friday, NO weekends or...

  • Urgent Care Veterinary Technician

    2 months ago

    Falls Church, United States American Veterinary Group Full time

    Urgent Care Veterinary TechnicianDepartment: UrgentVet Hospitals Employment Type: Full Time Location: UrgentVet - Falls Church Description UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals...

  • Veterinary Technician Assistant

    5 days ago

    Honeoye Falls, United States Honeoye Falls Veterinary Hospital Full time $15 - $17

    We are in need of a full-time Veterinary Technician Assistant to join our GROWING hospital.  We have just added a new DVM to our growing team and are hiring to accommodate our growth!  We are a busy 2 DVM, soon to be three small animal practice and we pride ourselves on providing high-quality care to our patients. Our Veterinary Technician Assistants work...

  • Veterinary Technician, ER/ICU

    3 weeks ago

    Great Falls, United States National Veterinary Associates Full time

    Job Description Veterinary ER Technician - Big Sky Animal Medical Center Position Overview Join the compassionate emergency response team at Big Sky Animal Medical Center as a Veterinary ER Technician. This role is critical in providing urgent medical care to pets in emergency situations. You will work alongside experienced veterinarians and veterinary...

  • Certified Veterinary Technician

    2 months ago

    Menomonee Falls, United States Mission Veterinary Partners Full time

    Job DescriptionJob DescriptionOverviewBrook Falls Veterinary Hospital & Exotic Care is looking for a Certified Veterinary Technician to join our growing team!Location:N48 W14850 W Lisbon RoadMenomonee Falls, WI 53051Compensation:Up to $28/hourShift Details:Full time hours including evening closing shifts and rotating Saturdays.Brook Falls offers quality...

  • Relief Urgent Care Veterinary Technician

    2 months ago

    Falls Church, United States American Veterinary Group Full time

    DescriptionUrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia. Each of our...

  • Veterinary Assistant

    4 days ago

    Falls Village, United States Mission Veterinary Partners Full time

    Job DescriptionJob DescriptionOverviewSand Road Animal Hospital has an opportunity for a Veterinary Assistant to join our team! Location: 136 Sand Rd, Falls Village, CT 06031 Shift Details: Full-time position,3 10 hour week days and every Saturday.Weekday hours: 8 am - 6 pmSaturdays: 8 am - 5 pmCompensation: $18 - $22/hourSkills Needed: Proficiency in...

  • Urgent Care Veterinary Shift Lead

    1 month ago

    Falls Church, United States American Veterinary Group Full time

    DescriptionUrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia. Each of our...

  • Urgent Care Veterinary Shift Lead

    1 month ago

    Falls Church, United States American Veterinary Group Full time

    Urgent Care Veterinary Shift LeadDepartment: UrgentVet Hospitals Employment Type: Full Time Location: UrgentVet - Falls Church Description UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals...

  • Urgent Care Veterinary Shift Lead

    7 days ago

    Falls Church, United States American Veterinary Group Full time

    Urgent Care Veterinary Shift LeadDepartment: UrgentVet Hospitals Employment Type: Full Time Location: UrgentVet - Falls Church Description UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals...

  • Licensed Veterinary Technician

    2 months ago

    South Glens Falls, United States Outterson Veterinary Group Full time

    Job DescriptionJob DescriptionMoreau Animal Clinic is looking for licensed veterinary technician to join our team. We are a three doctor hospital that practices high quality medicine and patient care. We are a growing practice that is in the process of building a new state of the art facility. We believe in taking care of our employees and we offer a...

  • Veterinary Assistant

    4 days ago

    Menomonee Falls, United States Mission Veterinary Partners Full time

    Job DescriptionJob DescriptionOverviewBrook Falls Veterinary Hospital & Exotic Care is looking for a Veterinary Assistant to join our growing team!Location:N48 W14850 W Lisbon RoadMenomonee Falls, WI 53051Compensation:Up to $21/hourShift Details:Full time weekday shifts and rotating Saturdays.Brook Falls offers quality compassionate care for pets and their...

  • Veterinary Assistant

    2 months ago

    Sioux Falls, United States Veterinary Practice Partners Full time

    Seeking an independent and compassionate Part- Time Veterinary Assistant to join our team!Why Best Care Pet Hospital in Sioux Falls, SD? We're focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital...

  • Veterinary Technician

    1 month ago

    Falls Church, United States Banfield Full time

    Credentialed Veterinary Technician Banfield Pet Hospital is hiring full-time and part-time CVTs for the following hospital locations. Falls Church Hospital: 6100 Arlington Blvd, Falls Church, VA 22044 Vienna Hospital: 414 Maple Ave E, Vienna, VA 22180 Who we are We’re Banfield. You’ve probably seen us around. We started in 1955 as a small practice...

  • Licensed Veterinary Technician

    1 month ago

    Falls Church, United States Veterinary Practice Partners Full time

    Caring Hands Animal Hospital of Merrifield is seeking a dedicated, enthusiastic Licensed Vet Technician to join our team! We are seeking career-oriented individuals who are committed to the profession, value compassionate care and teamwork, and will put forth the extra effort needed to achieve the high-quality service our clients expect. Why Caring Hands...

  • Registered Veterinary Technician

    3 weeks ago

    Chagrin Falls, United States Heartland Veterinary Partners LLC Full time

    Job DescriptionAbout Chagrin Animal ClinicThe clinic was born on March 1, 1987, when Dr. Eldridge purchased the practice of retiring veterinarian, Don Weibel. The practice became the Chagrin Animal Clinic and continued to function in the original building on Chagrin Road for twenty years.In August 2007, the clinic was moved into a new state-of-the-art...

  • Registered Veterinary Technician

    7 days ago

    Chagrin Falls, United States Heartland Veterinary Partners LLC Full time

    About Chagrin Animal Clinic The clinic was born on March 1, 1987, when Dr. Eldridge purchased the practice of retiring veterinarian, Don Weibel. The practice became the Chagrin Animal Clinic and continued to function in the original building on Chagrin Road for twenty years. In August 2007, the clinic was moved into a new state-of-the-art building at 16680...

  • Registered Veterinary Technician

    2 days ago

    Chagrin Falls, United States Chagrin Animal Clinic Full time

    Our mission is to fulfill the needs of our clients by providing quality health services through a responsive, friendly, professional staff that focuses on individual attention, education, and commitment. This position requires an individual with strong attention to detail, ensuring accurate dispensing of medications and completion of tasks in a timely...

  • Registered Veterinary Technician

    4 days ago

    Chagrin Falls, United States Chagrin Animal Clinic Full time

    Our mission is to fulfill the needs of our clients by providing quality health services through a responsive, friendly, professional staff that focuses on individual attention, education, and commitment. This position requires an individual with strong attention to detail, ensuring accurate dispensing of medications and completion of tasks in a timely...