Head of Medical Services

5 days ago


Romulus, United States Jooble Full time

Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. We understand that hiring great people is the foundation of everything we do. We offer Medical, Dental, Vision, and Prescription coverage. Benefits include: Paid vacation and holidays Life insurance, AD&D and long-term Tuition reimbursement Employee discounts on vehicles, hotels, theme parks, select cell phone bills, and more Legal Plan, and ID Theft Protection Project/Business Responsibilities: Manages the Service P/L for assigned branch(es). Reviews dashboards and financial reports and takes appropriate action. Oversees the procurement of parts and supplies. Manages and maintains fleet, parts and materials inventory, and resolves discrepancies or problems in a timely manner. Develops and maintains long-term relationships with customers and subcontractors. Manages performance and provides training, coaching, and performance feedback to Supervisors, Team Leads, and Technicians. Uses metrics to drive accountability and performance. Ensures compliance with Service policies and procedures, including eSo, refrigerant tracking, time and attendance, etc. Ensures use of PPE and the application of safe behavior, including driving, by all employees. Ensures customer service and quality of work meet customer requirements and Source standards. Project/Business Management Qualifications: 10+ years of experience in the refrigeration/HVAC service, commercial construction, or a related industry. Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in the area of responsibility. Proficiency in understanding and managing P&L. Proficiency in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and the ability to multitask. Customer Service Skills: Strong customer service skills, including an ability to proactively address customer issues and concerns and the ability to forge strong working relationships with customers. People Management Qualifications: 5+ years of people management experience. Strong leadership skills, with demonstrated experience managing a diverse and multi-discipline workforce. Proficient in coaching, training, developing, and building a team. Proficient in managing time, delegating assignments, and following through to ensure good results. All qualified individuals, including all ages, colors, family or marital status, expression, physical and mental ability, political affiliation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. #J-18808-Ljbffr



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