Senior Specialist, ServiceNow HRSD Business Analyst

3 weeks ago


Charlotte, United States KPMG US Full time

Senior Specialist, ServiceNow HRSD Business Analyst KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. KPMG is currently seeking a Senior Specialist to join our Managed Services practice. Responsibilities: Collaborate with clients and internal stakeholders to gather, analyze, and document HR service delivery requirements, translating them into functional specifications for ServiceNow HRSD implementations Lead workshops and training sessions to support user adoption and maximize the value of ServiceNow HRSD capabilities Partner with cross-functional teams to identify and implement process improvements and automation opportunities Maintain accurate documentation for system configurations, business processes, and change management activities Adhere to KPMG story writing standards Conform to KPMG acceptance criteria writing standards Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: Minimum three years of recent experience as a Business Analyst supporting ServiceNow HRSD in a managed services or consulting environment Bachelor's degree from an accredited college or university is required Strong understanding of HR processes and ServiceNow HRSD modules including Case and Knowledge Management, Employee Service Center, and Lifecycle Events Experience with ServiceNow configuration, scripting, and workflow design Proven ability to manage client relationships and deliver high-quality solutions in a fast-paced environment Excellent verbal/written communication, presentation, and analytical skills Ability to travel as required Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future KPMG LLP and its affiliates and subsidiaries (KPMG) complies with all local/state regulations regarding displaying salary ranges. The California Salary Range is $86,900 - $174,600. KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. #J-18808-Ljbffr



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