In-Home Scheduler

2 weeks ago

Montrose, United States Volunteers of America National Services Full time
Come join our awesome team as a Personal Care Services Scheduler at Senior Community Care of Colorado-Montrose. We are offering great benefits and positive work environments

Senior Community Care of Colorado PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Personal Care Services Scheduler Job Highlights:

  • 403(b) Retirement Plan;
  • Career scholarships;
  • Quality training, continuing career education and leadership programs;
  • Medical, Dental and Vision Insurance
  • Paid Time Off (Vacation, Holiday & Sick Days)
About the job:

The Personal Care Services Scheduler is to provide efficient administrative services to the PCS department, resulting in the delivery of excellent internal customer service.

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum two (2) years administrative experience; one-year staffing/scheduling and/or Human Resources experience preferred.
  • Proficiency in Microsoft Word, Microsoft Excel, Power Point, E-mail and the Internet.
  • Proven ability to manage multiple projects to a deadline.
  • Well-developed oral communication skills.
  • Strong interpersonal skills; consumer focused
  • High degree of professionalism; ability to deal with extremely confidential information


Essentials:
  • Oversee the staffing process; develop, maintain and update the PCS schedule one-month in advance; ensure that agency staff has all the legal requirements prior to assigning them duty in the facility; assist the PCS Manager, Director of Clinical Operations and Executive Director in meeting the staffing budget goals by acting as a communications liaison, reconciling agency staff bills against schedules, and by tracking agency hour usage.
  • Develop and maintain a good rapport PCS Staff to ensure their willingness to be flexible and to pick up hours when needed.
  • Provide clerical support and assisting in various projects for PCS Department.
  • Communicate schedule changes to Participants.
  • Communicate Participant concerns and issues with family members and caregivers.
  • First point of contact / Liaison between PCS Manager and staff, contracted agencies and participants, ensuring all requests and issues are dealt with an appropriate, timely fashion.
  • Provide guidance to CNAs and PCAs on how to resolve issues and complaints that arise with the participants and / or their environment.


About Senior Community Care of Colorado:

Senior Community Care of Colorado is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Senior Community Care of Colorado (SCCCO) is a PACE Program (Program of All-Inclusive Care of the Elderly) serving older adults in Montrose and Delta Counties. Our team offers wrap-around care services to meet the unique needs of each of our participants and support them to remain living independently in their homes and communities. Our approach to care is based on our respect for the human spirit and the belief that the right to dignity doesn't diminish with age. Compassion, empathy, personal attention are at the core of how we serve each and every program participant. Unlike other settings, getting to know our participants and building meaningful relationships are key to our success.

SCCCO has centers in Montrose and Delta Counties, surrounded by the breathtaking Colorado scenery. With the plummeting depths of the Black Canyon National Park just to the east, the towering and majestic San Juan Mountains to the south, the expansive Uncompahgre Plateau to the west, and lake-bejeweled Grand Mesa to the north, and an expansive water sports park right in the middle of town, we are literally surrounded by an endless variety of prospects for exploration and adventure. Montrose and Delta County also offer a large variety of shopping and dining options and a full schedule of cultural and community events. To learn more about our communities, visit visitmontrose.com and visitdeltaco.us.

We want our staff to love their job and offer flexible work schedules and a comprehensive benefits package that support a healthy and active work-life balance. SCCCO is Great Place to Work-Certified

In our 2022 Great Place to Work survey, employees said their work has a special meaning: this is not "just a job".

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