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Front Desk Agent

3 months ago

Romulus, United States Holiday Inn Detroit Metro Airport Full time

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:
At the Holiday Inn Detroit Metro Airport, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Holiday Inn Detroit Metro Airport can mean for you

Overview:

Holiday Inn Detroit Metro Airport in Romulus is looking for a friendly and service oriented front desk agent to join our front desk team

The front desk agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of their stay to meet the hotel's and brand's high standards of quality.

Pyramid Global Hospitality offers:

  • Paid time off
  • Comprehensive benefit packages
  • 401(k) with company match
  • Room discounts

All within a culture that cares for its team.

Qualifications:

The successful applicant will be willing and able to work the 3-11 pm shift and have weekend availability.

The front desk position requires a basic familiarity and comfort level using technology. Must have exceptional guest service skills. Some reception, clerical and/or customer service experience preferred. Previous hotel experience a plus