Warranty Technician

3 weeks ago


Van Nuys, United States Christian Heating, Cooling & Plumbing Full time

Overview:

Looking to TRADE Up to a better opportunity?

Who Are We?

AZ Air is a top-notch Southern California contractor focused on providing significant value to our residential customers. Weve been in business 30+ years and our growth continues due to our great reputation and company culture. Our teams are treated like family, so they can treat our customers with the same respect. Were always looking for people who are self-motivated and customer-focused.

What We Offer

  • Industry leading Benefits Package
  • Medical, Dental & Vision
  • Employee Discounts
  • Career Growth Opportunities
  • Paid Holidays
  • 401(k), IRA
  • Company Vehicle, Gas Card, Tablet & Uniform

Responsibilities:

  • Troubleshoot, diagnose, and repair HVAC systems following warranty procedures.
  • Address any installation/service concerns with clients promptly
  • Maintain records of warranty repairs, parts, and services provided.
  • Communicate with suppliers and manufacturers to obtain necessary replacement parts for services.
  • Ensure customers are provided with excellent service by providing multiple solutions and options.
  • Conduct preventative maintenance covered by warranties and ensure HVAC systems are operating effectively.
  • Drive a box truck and ensure that it is properly maintained.

Qualifications:

  • 4+ years of residential HVAC experience
  • Proficient knowledge in different models of HVAC systems
  • Excellent troubleshooting and problem solving skills
  • Strong communication and customer service skills
  • Have ongoing knowledge of code compliance and regulations

Pay Transparency:

The starting rate for this opportunity ranges from $30-$35hr. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidates salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.


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