Assistant Food and Beverage Manager

3 weeks ago

Pittsford, United States Monroe Golf Club Full time
Job Summary

Responsible for the supervisory duties associated with the execution of private and club events while also working to support a la carte/member areas of the club as needed.

Job Description: ASSISTANT FOOD AND BEVERAGE MANAGER/EVENTS FOCUS

Reports To: PRIVATE EVENT MANAGER/ DIRECTOR OF FOOD AND BEVERAGE

Activities & Responsibilities

o Ensures that stations and pre-meal side work is ready for service.

o Actively supervises and executes private events and member functions from set up to breakdown.

o Is well versed in all menus both food and beverage, private events and a la carte.

o Responsible for the training of staff to the standards set forth in the MGC service training manual.

o Responsible to hold employees accountable to the policies and procedures set forth in the MGC service training manual and MGC employee hand book.

o Communicates well with staff and management at all times.

o Practices MGC service etiquette and protocols as outlined in the MGC server training manual.

o Continually checks with tables/members/clients to ensure Member/Guest satisfaction.

o Assists in opening and closing duties as necessary.

o Responsible for POS operations and maintenance.

o Responsible for ensuring proper POS closing procedures are followed while acting as MOD.

o Keeps tables, chairs, dining areas, prep areas, and service stations clean at all times.

o Advises management of any member complaints as soon as they occur.

o Assigns task lists, i.e., re-setting dining room, re-stock service station, clean up and closing duties and confirms they are complete.

o Completes server report/end of night reports, and submits to accounting as appropriate while acting MOD.

o Ensures that staff adheres to standard uniform policy as outlined in MGC server training manual.

o Arrives on time and ready to work each shift in adherence to the needs of the club.

o Ensures that FOH staff works clean and efficiently in all areas of clubhouse including shared kitchen spaces.

o Fulfills any and all tasks assigned by the Executive Chef/Director of Food and Beverage.

o Provides a warm welcome, magic moment, and fond farewell to each member and guest of MGC.

o Works to execute the vision of continued growth as outlined by the Executive Chef/Director of Food and Beverage.

o Works under the direction of the Private Event Manager and A la Carte F&B Manager to ensure a smooth FOH operation.

Tools & Technology (examples in parentheses)

o Microsoft Word

o Microsoft Excel

o IBS - POS software

Minimum Qualifications

o Able to communicate clearly to the members, guests and staff of Monroe Golf Club.

o Able to work in a standing position for long periods of time.

o Able to lift up to 50lbs, reach, bend and stoop.

o Able to work well in stressful situations.

o Able to work as a team.

o Able to follow directive.

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