Research Operations Coordinator

3 weeks ago


Philadelphia, United States CareerBuilder Full time

OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, and Voice Of the Customer (VOC) program design and optimization. We work with some of the worlds largest organizations across a variety of industries, including Financial Services, Specialty Retail, Telecommunications, Healthcare and Software, helping them to gain a deep understanding of their customers, develop actionable insights, and improve business processes.

Comcasts Consumer Research & Insights team provides research support and market research insights across Comcasts divisions and product lines. The Consumer Research & Insights team executes quantitative and qualitative market research projects to support the organization in making informed decisions based on insightful market research data.

The Consumer Research & Insights team is seeking a Research Operations Coordinator on a full-time basis to support various market research activities. This role provides a great opportunity for a dynamic individual to become part of a diverse, high-performing team in a large organization and be exposed to a range of cutting-edge market research methodologies and the research operations mechanism that drives it.

This is an excellent opportunity for an individual who is extremely organized and methodical and is passionate about working with multiple teams within a diverse organization.

This is a full time remote position working EST hours.

Responsibilities

Coordinate with cross-functional teams to ensure seamless execution of research projects

Monitor project timelines and deliverables to ensure adherence to deadlines

Engage with external vendors for research support services

Negotiate contracts and service agreements with vendors

Monitor vendor performance and ensure the delivery of high-quality outputs

Managing procurement of research studies

Working with legal and compliance teams to ensure projects are scoped correctly

Sourcing and managing vendors

Conduct comprehensive analysis and reporting, including weekly stakeholder updates, to provide actionable insights to clients

Handling internal communications with all relevant teams, pulling in the right support and generally ensuring project success

Develop and manage budgets for market research projects

Monitor expenses and identify cost-saving opportunities without compromising research quality

Ensure that all research activities comply with industry regulations and ethical standards

Identify and research new research methods, platforms, and services for applicability to organization

Bachelors degree in Social Science, Marketing, Management, Law, Computer Science or a related field

2-4 years of relevant experience in Market Research and/or Operations

Excellent attention to detail

Outstanding organizational skills

Team player

Excellent communication skills

Able to adapt to fast-changing environments

Experience working on projects that involve multiple stakeholders and/or partners

Must have the ability to prioritize and coordinate multiple projects and requests

Experience in procurement, compliance and supplier negotiations and management

Capable of working independently on projects and collaborating with a team

Excellent Excel and Powerpoint skills

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