Costa Mesa Seasonal Store Associate

4 weeks ago

Costa Mesa, United States Madhappy, Inc. Full time

SOUTH COAST PLAZA SEASONAL STORE ASSOCIATE Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces to explore personal expression as a means to an improved state of mind. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections, and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. About the job We are looking to hire part-time and full-time seasonal store associates for Madhappy South Coast Plaza. In this position, you will be responsible for ensuring superior service to all customers, maintaining high standards of operations for the store, and representing what Madhappy stands for. This role will report directly to our store supervisor and store manager. This role will be expected to work at our location opening in South Coast Plaza, anticipated to be open in September and close in January. Responsibilities Establish a constant focus on brand, continually driving engagement, knowledge, and passion for the brand across the store team. Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs. Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits. Monitor customer feedback, working with your store’s leadership team to share information with key stakeholders accordingly. Maintain store aesthetics by ensuring product presentation is upheld. Keep up the store appearance by cleaning fitting rooms, displays, and maintaining organization. Understand merchandising, product placement, and provide our customers with a friendly shopping experience. Receive, return, and transfer shipments, including online fulfillment and store-to-store transfers. Work closely with the store manager to ensure constant communication amongst the team. About you Qualifications 1+ years of retail associate experience. Preference for experience in fashion/apparel. Previous experience working in a small team environment. Ability and willingness to work a flexible schedule, including evenings, holidays, and weekends, if needed. Ability to work the duration of the store opening, as needed. Proven interpersonal skills, with the ability to communicate professionally, patiently, and effectively. Familiarity with the Madhappy brand and mission. Characteristics Can thrive in a high-volume, high-traffic start-up environment. Detail-oriented and culturally aware. Interest in fashion/apparel and mental health. Honest & have integrity. Ability to think critically and solve problems when they arise. A digital awareness and interest, with an ability to navigate social media and e-commerce sites. Benefits Welcome gift :) Employee discount and early access to products. $18.00/hr About Madhappy Learn more about our initiatives including Local Optimist, The Madhappy Podcast & The Madhappy Foundation via Madhappy.com and @Madhappy . About Local Optimist Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources. About The Madhappy Foundation The Madhappy Foundation is a non-profit organization with a mission to improve mental health globally. Through The Madhappy Foundation, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement. #J-18808-Ljbffr

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