Front Desk Receptionist

3 weeks ago

Smithfield, United States Vasquez Law Firm PLLC Full time
Description

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role.

You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards while supporting the Attorney.

** Work schedule : Thursday, Friday, Monday 8:30-5:30; Saturday & Sunday 9:00 am - 2:00 pm EST ***

Responsibilities

•Greet and welcome guests as soon as they arrive at the office
•Direct visitors to the appropriate person and office
•They answer, screen, and forward incoming phone calls
•Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
•Provide basic and accurate information in person and via phone/email
•Receive, sort, and distribute daily mail/deliveries
•Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
•Order front office supplies and keep an inventory of stock
•Update calendars and schedule meetings
•Keep updated records of office expenses and costs
•Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
•Keep track of metrics needed for office functions.
•** Work schedule : Thursday, Friday, Monday 8:30-5:30; Saturday & Sunday 9:00 am - 2:00 pm EST ***

Qualifications

•Proven work experience as a Receptionist, Front Office Representative, or similar role
•Proficiency in Microsoft Office Suite
•Hands-on experience with office equipment (e.g. fax machines and printers)
•Professional attitude and appearance
•Solid written and verbal communication skills
•Ability to be resourceful and proactive when issues arise
•Excellent organizational skills
•Multitasking and time-management skills, with the ability to prioritize tasks
•Customer service attitude
•High school degree; additional certification in Office Management is a plus
•Must be fluent in English and Spanish
•** Work schedule : Thursday, Friday, Monday 8:30-5:30; Saturday & Sunday 9:00 am - 2:00 pm EST ***

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