Current jobs related to Client Services Specialist - Henderson - Thrive Aviation

  • Client Service Representative

    5 days ago

    Henderson, Kentucky, United States Baird Full time

    At Baird, we're seeking a skilled Client Specialist to provide exceptional client service and operational support for our Financial Advisors. This role is a great opportunity to grow as a professional in a fast-paced environment where teamwork and partnership are valued.Key Responsibilities:Provide client onboarding coordination, including managing Financial...

  • Client Specialist

    5 months ago

    Henderson, United States Baird Full time

    Challenge your thinking and build an amazing career with the best people in the financial services industry! Baird's Financial Advisors provide advice, strategies, and solutions to high-net worth individuals and families across the United States, serving as true partners. True wealth management goes beyond managing investments. At Baird, we understand it...

  • Travel Nurse ICU Specialist

    2 weeks ago

    Henderson, Nevada, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse ICU SpecialistHealthEcareers - Client is seeking a highly skilled Travel Nurse ICU Specialist to join their team. As a Travel Nurse ICU Specialist, you will be responsible for providing high-quality patient care in an intensive care unit setting.Job Requirements:Specialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13...

  • Client Service Associate

    3 months ago

    Henderson, United States Threadneedle group Full time

    Do you have experience in the financial services industry and want to advance your career with an industry-leading firm? Our office is growing, and we are looking for a Client Service Associate to join our operations team! The Client Service Associate (CSA) is an integral part of advisor and branch support; responsible for using the client relationship model...

  • Client Services Coordinator

    2 weeks ago

    Henderson, Nevada, United States Financial Planning Firm Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Client Services Administrator to support our financial planning activities remotely.This role will involve scheduling client appointments, maintaining our retail database, coordinating application completion, handling paperwork, and managing client notes and accounts in Redtail CRM.The ideal...

  • Client Success Advocate

    3 weeks ago

    Henderson, Nevada, United States First Legal Network LLC Full time

    Job SummaryWe are seeking a highly skilled Client Success Specialist to join our team at First Legal Network LLC. As a Client Success Specialist, you will be dedicated to providing an Effortless Experience to our clients in the legal industry.Key ResponsibilitiesCommunicate with legal professionals via phone, email, and chat to address inquiries and provide...

  • Client Service Representative

    4 days ago

    Henderson, Colorado, United States Janus Henderson Full time

    About the RoleWe are seeking a highly skilled Client Service Analyst to join our team at Janus Henderson. As a Client Service Analyst, you will be responsible for interpreting and processing shareholder transaction requests, as well as providing exceptional customer service to our clients.Key ResponsibilitiesInterpret and process shareholder transaction...

  • Client Services Coordinator

    1 month ago

    Henderson, Nevada, United States Financial Planning Firm Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team remotely. As a key member of our financial planning firm, you will play a crucial role in supporting our financial planning activities.Key ResponsibilitiesSchedule client appointments and maintain calendarUpdate and manage retail databaseCoordinate...

  • IT Services Specialist

    2 weeks ago

    Henderson, Nevada, United States US Oncology Network-wide Career Opportunities Full time

    OverviewAt US Oncology Network, we strive to deliver exceptional cancer care to our patients. Our network of independent practices is dedicated to providing innovative treatments, cutting-edge technologies, and research opportunities that lead to improved patient outcomes.We are seeking a skilled IT Services Specialist to join our team. As a key member of...

  • IT Service Delivery Specialist

    3 weeks ago

    Henderson, Nevada, United States WestCare Foundation Full time

    Job Title: IT Service Delivery SpecialistWestCare Foundation is seeking a highly skilled IT Service Delivery Specialist to join our team. As an IT Service Delivery Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and services.Key Responsibilities:Facilitate the purchasing processes for various items, including...

  • Traveling Catheterization Laboratory Specialist

    2 weeks ago

    Henderson, Nevada, United States HealthEcareers - Client Full time

    We are seeking a skilled Cath Lab Technologist to join our team in Henderson, Nevada, for a 13-week assignment.Key Responsibilities:Specialize in catheterization laboratory proceduresCollaborate with healthcare professionals to ensure high-quality patient careWork 40 hours per week, 8 hours a day, in a dynamic and fast-paced environmentEmployment type:...

  • Private Wealth Service

    4 weeks ago

    HENDERSON, United States Citizens Full time

    DescriptionThe Private Wealth Service and Support Specialist is responsible for providing white-glove, end-to-end processing and servicing to Private Wealth clients and colleagues.   In this role, you will help to increase customer loyalty and drive business development opportunities. The Private Wealth Service and Support Specialist will also serve as the...

  • Cleaning Specialist

    5 days ago

    Henderson, United States Glenn's Cleaning Services Full time

    Job OverviewWe are seeking a reliable and detail-oriented individual to join our team as a Cleaning Specialist in Henderson, KY. As a key member of our janitorial services team, you will be responsible for maintaining a clean and safe environment for our clients.Key ResponsibilitiesEmpty garbage and recycling binsDisinfect and sanitize restrooms, offices,...

  • Janitorial Services Specialist

    1 month ago

    Henderson, Nevada, United States Allied Universal® Janitorial Services Full time

    Job Title: Janitor - Galleria at SunsetAbout the Role:We are seeking a reliable and detail-oriented Janitor to join our team at Allied Universal Janitorial Services. As a Janitor, you will be responsible for maintaining a clean and safe environment for our clients and their employees.Key Responsibilities:Empty and clean all waste containers, removing waste...

  • Financial Services and Insurance Sales Representative

    5 days ago

    Henderson, NV, United States InsuraTec Services Group Full time

    Remote Sales Specialist OpportunityAt InsuraTec Services Group, we are seeking a skilled Remote Sales Specialist to promote our innovative financial services and insurance products. This commission-only position allows you to work from home with flexible hours, focusing on developing in-depth knowledge of our diverse financial services and insurance...

  • IT Service Delivery Specialist

    2 weeks ago

    Henderson, Nevada, United States WestCare Foundation Full time

    Job Title: IT Service Delivery SpecialistWestCare Foundation is seeking a highly skilled IT Service Delivery Specialist to join our team. As a key member of our IT department, you will be responsible for facilitating the service support and service delivery processes to meet business needs.Key Responsibilities:Contribute to initiatives of the Information...

  • IT Service Delivery Specialist

    1 month ago

    Henderson, United States WestCare Foundation Full time

    IT Service Delivery Specialist Job Details Job Location Henderson - 1711 Whitney Mesa - Henderson, NV Position Type Full Time Salary Range $19.00 - $21.00 Hourly Travel Percentage None Job Category Information Technology Description Position Summary:The IT Service Delivery Specialist (ITSDS) assists with a number of key functions within the IT...

  • Financial Services Representative

    5 days ago

    Henderson, NV, United States InsuraTec Services Group Full time

    Remote Sales SpecialistAt InsuraTec Services Group, we are seeking a skilled Financial Services Representative to join our team. As a Remote Sales Specialist, you will be responsible for promoting our innovative financial services and insurance products to potential customers. Your primary goal will be to develop in-depth knowledge of our diverse financial...

  • Traveling Catheterization Laboratory Specialist

    2 weeks ago

    Henderson, Nevada, United States HealthEcareers - Client Full time

    Job DetailsHealthEcareers - Client is seeking a skilled Cath Lab Technologist for a travel assignment in Henderson, Nevada.Job RequirementsSpecialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 10 hours, daysEmployment Type: Travel*$600 travel bonus *Day 1 health insurance with United Healthcare *PTO...

  • Director of Client Service

    2 months ago

    Henderson, United States TalentLink Solutions Full time

    Our Wealth Management and Retirement Planning Firm has a history of success for over 22 years. In recent years, we’ve proudly expanded our reach in supporting successful business owners, not only with their financial needs but through a purpose-driven approach to fulfillment. This includes being the guide in goal setting, potential business succession or...

Client Services Specialist

3 months ago

Henderson, United States Thrive Aviation Full time
Position Summary

The Client Services Specialist is responsible for ensuring the satisfaction of our guests' travel from start to finish. This role partners with third party vendors for amenities and special requests while working closely with our Flight Support Coordinators to optimize travel arrangements from a business perspective. Responsible for efficiently planning, coordinating, and executing travel arrangements for internal and external customers. This role requires strong organizational skills, attention to detail, and excellent communication abilities to ensure seamless travel experiences.

Duties and Responsibilities

Flight Coordination and Notifications:

Relay aircraft positioning, including ETDs and ETAs for the entire fleet.

Provide flight following notifications, including crew arrival, catering onboard, and passenger arrival for each scheduled flight.

Coordinate with Flight Support and Ground Operations for daily operational changes.

Client Interaction and Support:

Serve as the first point of contact for client resolution during irregular operations.

Host passengers in the VIP Client Lounge as needed or directed by management.

Provide timely updates and assistance throughout the travel process, including addressing any concerns or changes to the itinerary due to weather, mechanical issues, or schedule changes.

Travel Arrangements:

Research and book flights, accommodations, transportation, and other travel-related services based on operational requirements, considering budget, preferences, and travel policies.

Create detailed travel itineraries outlining flight details, hotel reservations, ground transportation, and any other relevant information within FL3XX and CTM/GCL.

Arrange requested ground transportation, including chauffeured car services, rental cars, and Thrive Ground Operations pickup requests.

Negotiate hotel rates with vendors to optimize cost savings for crews on the day of arrival.

Vendor Coordination:

Liaise with airlines, hotels, car rental companies, and other travel vendors to secure the best deals and ensure smooth logistics, utilizing preferred vendors for hotels, rental cars, and airlines.

Communicate and coordinate with third-party vendors regarding amenities, catering, or other special requests made by passengers to ensure timely and appropriate execution.

Catering and Amenities:

Arrange all requested catering for clients through local vendors, DoorDash, Instacart, and international handlers.

Submit all invoices for catering/ground transportation to MySky directly for processing.

Passenger Profile Management:

Input passport information and upload passport photos to complete the passenger profile, including pet documents.

Thoroughly examine all email correspondences and Teams communication for each individual trip 48 hours and 24 hours prior to departure to ensure all details regarding the trip are correct and up to date.

Expense Management and Compliance:

Reconcile travel expenses and advocate on behalf of Thrive to avoid or reduce penalties.

Ensure compliance with company travel policies and guidelines.

Provide guidance and support to travelers on policy requirements and procedures.

Emergency and Disruption Support:

Provide support for travelers in case of emergencies, flight cancellations, or other unexpected disruptions.

Arrange alternative travel arrangements and assist with rebooking as needed.

Software Utilization:

Utilize FL3XX and other applicable software to optimize, coordinate, and communicate between all appropriate parties to ensure all passenger needs are executed to company standard.

Ensure and confirm any special requests are within applicable federal compliance and company policy.

Other Duties:

All other duties as assigned. This list is not meant to be exhaustive, and additional duties and responsibilities may be assigned by Senior Leadership.

Requirements

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform required duties. While performing the duties of this job, the employee is regularly required to sit; use hands to finger and required to reach with hands and arms. There is no significant standing, walking, climbing, kneeling, reaching, handling, pushing, and pulling. The person in this position needs to be able to move about inside the office to access file cabinets, office machinery, etc. There is constant operation of a telephone and computer. The employee may be lifting to 35 lbs. Specific vision abilities required by this job include close vision and ability to adjust and focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while in an office environment. The work is typically done while sitting at a desk or table.

The noise level in the work environment is usually moderate.

Experience & Qualifications

The most successful candidate in the position will meet most, if not all, of the following criteria.
  • Bachelor's degree in business, hospitality, or aviation (highly desired), OR
  • 3-5 years of experience in a luxury guest services position or travel management
  • Strong understanding of travel industry trends, regulations, and best practices
  • Familiarity with Business Aviation Operating Systems (e.g., FL3XX, JetInsight, FOS)
  • Proficiency in travel booking systems and software
  • Superior communication skills, both verbal and written
  • Excellent ability to coordinate with multiple parties to ensure desired outcomes
  • Experience with Microsoft Office and Google Suite
  • Exceptional organizational skills with the ability to multitask and prioritize effectively
  • High degree of confidentiality and the ability to handle matters with appropriate discretion
  • Ability to work independently and collaboratively in a fast-paced environment
  • Flexibility to adapt to changing priorities and handle unexpected challenges
  • Availability to work a flexible schedule, including evenings, weekends, and holidays