Host/Food Runner

3 weeks ago

Exeter, United States Hay Creek Hotels Full time
Job Description
The Exeter Inn at Hay Creek Hotels is actively searching for an organized, professional, and friendly Host/Hostess/Food Runners to join our Food and Beverage team.

These are part-time positions. Expected regular shifts will include dinner shift hours. Must have Weekend availability.

The Exeter Inn and Epoch Restaurant & Bar, managed by Hay Creek Hotels, is a beautifully restored inn located just 15 minutes from Portsmouth, NH in the historic town of Exeter. It offers 46 guest rooms and suites, a contemporary chef-driven restaurant and bar, and unique meeting and event spaces for all occasions. Visit theexeterinn.com and epochrestaurant.com for more information. Be sure to Follow @Hay Creek Hotels on Linkedin for future employment updates

Job Summary:
  • Greet, direct, and seat, guests in accordance with company service standards.
  • Manage all reservations, guest wait lists, and rotation of tables, as guided by the F&B Director.
  • Assist Dining Room Attendants and Servers as needed, including busing and cleaning tables, setting tables, and running food.
  • Be thoroughly familiar with menu items, promotions offered, hotel offerings, and related materials.
  • Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment.
  • Assist in resolving any complaints, and communicate disgruntled customers to the appropriate supervisor.
Experience and Skills
Required Experience:
  • 16+ years old.
  • Must feel comfortable with technology. Working knowledge of Open Table a plus.
  • Restaurant experience preferred.
  • Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
  • Ability to operate smoothly under pressure and stress.
  • Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e. town festivals).
Job Benefits
Hay Creek offers an extensive benefit and incentive package, including;
  • Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness
  • Competitive Salary/Wages
  • Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
  • Standard Annual Performance/Salary Reviews
  • Merit and Cost of Living Adjustments
  • Complimentary Meals Daily
  • Free Parking
  • Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
  • Discounts at specific property partners (NEIRA, Historic Hotels of America)
  • 50% Discount when Dining at any HCH Property
  • Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
  • Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
  • Supportive, open-door policy work environment
  • Work Culture that is fun, energetic and motivating
  • Employee Recognition Program - 'Delight and Surprise Dollars'
  • Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

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