Pumps Application Specialist

4 weeks ago

Shreveport, United States John H Carter CO Full time

Job Summary

Engineer, design, specify and select rotating equipment typically utilized in the petrochemical and refining industries

Develop customer proposals for new equipment and based on customer specifications, operating conditions, industry standards, etc.

Manage projects and order statuses to meet customer delivery requirements

Routinely communicate with internal and external customers regarding project status, potential or necessary changes, improvement or optimization opportunities, etc.

Requires the handling of multiple tasks with the potential for unexpected interruptions

Experience & Education

A degree in Mechanical or Industrial Engineering is preferred

Experience in an industrial environment preferably an industrial internship

Experience with 2D or 3D CAD drafting / design software is preferred

In the absence of a degree, experience in a similar role in the chemical, petrochemical, refining or oil & gas industries may be considered

A non-degreed candidate with a high mechanical aptitude may be considered

3

Typical Duties & Responsibilities

Regular and predictable attendance is essential for this position.

Receive phone calls and emails from external & internal customers which must be handled on a timely basis. Information handled will typically include RFQs, technical assistance/support, equipment manufacturer support, technical product support, delivery expediting, etc.

Manage multiple project inquiries and project quotations

Facilitate customer application requirements for their assembly, sizing and product selection

Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times

Actively and enthusiastically attend required and preferred training

Participate in an after-hours and weekend On-Call rotation

Actively and enthusiastically support JHC colleagues at all times, and especially when overload situations arise

Accurately complete quotes, order entry and purchase orders

Always build and cultivate solid relationships

Remain alert and aware of surroundings at all times, regardless of location

Some travel may be required

PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

If you wish to become an approved agency to assist us in our employment efforts,

please submit your request to careers@johnhcarter.com.

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