Restaurant Manager

3 weeks ago

Lawton, United States Apache Casino Hotel Full time
Full-Time/Part-Time
Full-Time

About the Organization
The Fort Sill Apache Tribe has several organizations including:

Apache Casino Hotel is known as one of the premier and friendliest gaming properties in Southwest Oklahoma. Since it's opening in 1999, the property has seen continual growth in both gaming and non-gaming assets. The property currently offers over 860 slot machines, 9 table games, a luxurious 132 room hotel with 225 occupancy banquet space, two delicious restaurants, coffee shop and a convenience store.

The newest addition to this very successful property is the 1,200 seat multi-purpose Event Center. Featuring top of the line finishes and offering a venue for local, regional and national concerts, banquets, trade shows, expos and much more.

The Apache Markets are full service convenience stores. We have 2 locations: Lawton, Oklahoma and Anadarko, Oklahoma.

Apache Homelands is a full service casual dining restaurant and smoke shop in Deming, New Mexico.

Full Time Positions with Apache Casino Hotel Include the following benefits:

•Health Insurance

•Vision Insurance

•Dental Insurance

•Life Insurance

•Optional Disability Insurance

•Generous 401K Program

•Paid Time Off

•Quarterly Bonus Program

•Discounts

•Team Parties

And more

Description

Job Description

Position: Restaurant Manager

Department: Food and Beverage

Reports to: Food and Beverage Director

FLSA Status: Exempt, Salary

Overview

The Restaurant Manager has primary responsibility to oversee the daily operations of the restaurant, its bar, and the coffee kiosk. This includes hiring, coordinating efforts to develop and implement necessary training and service standards, conducting supervisory and pre-shift meetings, scheduling, and progressive discipline as deemed appropriate. The Restaurant Manager enforces and upholds superb service standards, and all policies and procedures of Apache Casino Hotel (ACH), OSHA, and MSDS, and establishes and maintains excellent rapport and business relationships insuring brand loyalty and service excellence standards.

Minimum Qualifications
  • Five years' experience in a family-style restaurant with table service, and two years of supervisory and/or management experience in restaurant operations, with knowledge and ability to execute different styles of service standards relative to plated, buffet and reception themes
  • Ability to be issued, and maintenance of all applicable and appropriate federal, state and tribal licenses
  • High school graduation, with a college or technical school degree preferred. A combination of education and experience providing the required knowledge and skills may be considered.
Essential Functions
  • Portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel, and live the mission of providing exceptional service at all times.
  • Daily operational oversight and responsibility for 360 Restaurant supervisory and front of house (FOH) team members (TMs), including hiring, training, and discipline within approved ACH guidelines, and other areas of team member care (e.g. observing performance, encouraging improvement, coordinating ongoing training and development of enhanced service standards)
  • Knowledge and enforcement of all applicable liquor codes and food safety and cleanliness regulations.
  • Control reservations log (computer) and book. Develop and sets standards for reservations and server sections along with service zone, working closely with shift supervisors and hosts to ensure an excellent dining experience and service level, touching (communicating) with all guest tables during service
  • Communicate effectively with clients, guests and TMs, serving as a role model for all TMs. Work with other departments closely to ensure efficient departmental operations and quality guest experience and service
  • Coordinate development and implementation of standard operating procedures in conjunction with the Director in compliance with all federal, state, local and ACH practices (e.g., Employee Alcohol Awareness Training and Compliance - Serve Safe, ABLE server licenses, food handling card)
  • Place orders and maintain supplies in accordance with business needs using industry control protocols, according to established pars
  • Schedule TMs and allocate products and equipment according to reservation size, hotel occupancy forecasts and in-house counts to include commercial and casino events where restaurant and coffee facilities will be utilized
  • Prepare pre-shift meeting agendas. Assign and instruct TMs in work details, banquet event orders (BEOs) and adherence to the service and room sets steps. Coordinate with ACH sales manager to establish client needs and requirements during pre-conference meeting and establishing/securing necessary contracts and signed BEOs. Attend regularly scheduled BEO meetings and TM meetings
  • Assist in budget planning and managing revenue, offering input on pricing and menu selection with Chef and the Director
  • Participate with hotel sales manager in scheduling meeting rooms and conferences services requiring food and beverage
  • Maintain and keep accurate records, participate in management and TM meetings
Core Competencies
  • Attend and participate in Food and Beverage and ACH management meetings as required
  • Maintain a neat, clean and well-groomed appearance (specific standards may apply departmentally based on uniform requirements). Where uniforms are required, they must be maintained and presented in a neat, clean and pressed manner at all times
  • Stay informed and abreast of current banquet/catering-food and beverage trends including area "comp-set," for analysis. Suggest new, creative and innovative ideas for room themes, room sets and food and beverage presentations. Meet with ACH culinary staff on current food trends observed and suggested.
  • Basic mathematical skills and the ability to use a calculator to prepare moderately complex calculations without error such as determining average covers and food and beverage analysis. Strong familiarization with food and beverage financial systems and controls (e.g. capital budget, inventory control)
  • Ability to access and accurately input information using a moderately complex computer system when applicable. Knowledge of basic computer operating programs. i.e., Microsoft Word and Excel
  • Ability to stand and walk for long periods of time while touring food and beverage outlets. Ability to sit and perform tasks in an office atmosphere.
  • Ability to communicate verbally and in writing to prepare complex reports (i.e.: revenue generated reports and costing reports)
  • Perform other duties and handle projects as assigned by the Director (e.g. special promotions)
  • Ability to stand and walk for long periods of time while touring food and beverage outlets. Ability to sit and perform tasks in an office atmosphere

Physical Demands and Work Environment

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential job functions.

While performing job duties the team member is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The team member is occasionally required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing job duties the team member is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The team member is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The noise level in the work environment varies from light to moderate, and there are fluctuations in lighting due to flashing lights from slot machines and band lighting.

The team member is expected to adhere to all casino policies and applicable federal, state and local regulations.

At a minimum, the selected finalist will be required to pass a background check and drug-screening test, obtain an Oklahoma ABLE license and a gaming license.

Open Date
6/5/2024

Exempt/Non-Exempt
Exempt

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. However, qualified Fort Sill Apache Tribal Members will be given preference as allowed by law.

This ad in not a waiver of the sovereign immunity of the Fort Sill Apache Tribe or its entities.

Position Requirements

Location
Lawton, OK

This position is currently accepting applications.

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