![iCorps Technologies](https://media.trabajo.org/img/noimg.jpg)
Technical Account Director
4 weeks ago
Department:
Management
Location:
Woburn, MA
iCorps Technologies, a leading IT Consulting, Managed Services and Cloud Computing Company, providing strategic leadership, innovative services, and hands-on expertise to businesses.
iCorps is ranked as one of the largest IT consulting companies in Massachusetts by the Boston Business Journal. We are a Microsoft Solutions Partner holding multiple competencies and consistently make CRN’s national list of top Tech Elite Solution Providers and Managed Services Providers.
An industry pioneer, the iCorps team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest. If you are a superstar go-getter with a proven track record of success and looking for a new challenge—give us a call
Job Description
This is a hands on, visible and strategic role that will work with all levels of administrative, consultative, and executive personnel of the company. We are looking for a Technical Account Director who can also act as a project manager for complex projects and assist our sales team by performing technical pre-sales support for our clients and prospects.
Specific responsibilities include:
Technical Account Management
Responsible for building and maintaining long-term relationships with our customers by meeting with them on a consistent basis
Recognize opportunities by understanding our customers business needs and technical challenges
Provide our customers with solutions that align with our products and services to ensure customer satisfaction and retention
Project Management
Oversee the planning, execution and delivery of complex projects to our customers
Ensure projects meet the agreed upon scope, budget, timeline, and quality standards
Communicate with stakeholders, manage risks and issues, and handle change requests
Assist sales team in preparing proposals, demos, presentations, and proofs of concepts for potential customers
Provide technical expertise and guidance to the sales team and potential customers during the sales cycle
Technical proposal review to ensure solutions are accurate and complete
Additional responsibilities may be assigned from time to time
Required Skills/Experience
BA-BS in Computer Science, Engineering, or related experience
Minimum 5-years’ experience in a technical account management, project management, or pre-sales support role in a technology company
Excellent communication, presentation, negotiation, and interpersonal skills
Strong technical knowledge and skills in infrastructure, cloud computing, and security
Willingness to travel occasionally to meet customers and attend events
Hands-on work style with great communication skills while being a team player and willing to roll up your sleeves to get the job done
We Offer:
Great compensation and benefits as well as the opportunity to join a strong and stable organization.
iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientati
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