Appeals Specialist
3 weeks ago
The Appeals Specialists investigates the appeal requests, gathers all pertinent information to ensure the appeals committee can provide an accurate and fair determination. Completes the determination letter and follows through with completing appeals within the specified compliance timeframe.
- Thoroughly investigates and responds to written/verbal appeal requests submitted by members or providers on behalf of members.
- Documents investigative steps including outcomes of discussions with other business areas, and any interactions with members or the provider related to the case.
- Uses multiple systems to conduct investigations in accordance with Centers for Medicare and Medicaid ("CMS") guidelines as well as applicable guidelines established by State and other regulatory agencies.
- Reviews appeal case documentation within the appeal management system to ensure all data is accurately entered and makes updates as needed.
- Makes member outreach calls to answer questions, provide guidance, and clarify information regarding the appeal request.
- Resolves appeals in accordance with the member benefits, claims payment, and medical policies as well as guidelines established by applicable regulatory agencies
- Ensures case documentation thoroughly supports the outcome of the appeal
- Creates and Reviews Appeals Determination letters ensuring all state, federal, and NCQA standards are met as applicable
- Outreaches to appropriate business area to ensures appeal effectuations for overturned appeals are completed timely
- Monitors caseload daily to ensure cases are kept within compliance timeframes
- Performs other duties as assigned
- Bachelors degree preferred
- Minimum of 2 years experience in a payor operations or investigative area; preferred experience in claims, utilization management, or provider network services
- Has a good understanding of the company's products and benefit structures
- Proficient in Microsoft office products such as Excel, Word, Outlook
- Excellent interpersonal skills to interact with internal and external customers
- Self-motivated, organized, detail oriented
- Excellent Written and verbal communication skills
- Ability to work through complex issues
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Appeals Specialist
3 weeks ago
Philadelphia, United States Blue Cross and Blue Shield Association Full timeThe Appeals Specialists investigates the appeal requests, gathers all pertinent information to ensure the appeals committee can provide an accurate and fair determination. Completes the determination letter and follows through with completing appeals within the specified compliance timeframe. * Thoroughly investigates and responds to written/verbal appeal...
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Appeals Specialist
1 week ago
Philadelphia, United States Blue Cross and Blue Shield Association Full time* Thoroughly researches and investigates appeals * Reviews appeal documentation to ensure all pertinent information is included * Makes member and provider outreach calls to gather information and answer questions * Makes outreach to other departments to confirm rules and guidelines * Documents investigation of member and provider contracts and other...
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Clinical Appeals Coord
4 days ago
Philadelphia, United States Blue Cross and Blue Shield Association Full timeThis Appeal Coordinator position is responsible for medical appropriateness review of and the coordination of appeal reviews by peer consultants. The primary responsibility of the Patient Care Coordinator-Appeal Coordinator is to evaluate the medical necessity of proposed and/or delivered plans of treatment by reviewing the member's medical documentation....
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Clinical Appeals Coord
5 days ago
Philadelphia, United States Independence Blue Cross Full timeThis Appeal Coordinator position is responsible for medical appropriateness review of and the coordination of appeal reviews by peer consultants. The primary responsibility of the Patient Care Coordinator-Appeal Coordinator is to evaluate the medical necessity of proposed and/or delivered plans of treatment by reviewing the member's medical documentation....
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Recruitment Marketing Specialist
4 days ago
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Client Intake Specialist
4 days ago
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Billing and Registration Specialist
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Medical Payment Posting
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Field Reimbursement Specialist
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Precert Clinical Specialist
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Medical Payment Posting
15 hours ago
Philadelphia, United States Medical Guardian Full timeJob DescriptionJob DescriptionThe Medical Payment Posting & Reconciliation Specialist will manage accounts receivable billing and collection of payments for all designated payers and designated locations to meet and maintain goals. They will monitor A/R aging, accessing the accounts for further attention by involving the A/R; collect balances to ensure...
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Field Reimbursement Specialist
2 weeks ago
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Creative Services Specialist
4 days ago
Philadelphia, United States Centri Business Consulting Full timeThe Creative Services Specialist’s primary focus will be executing marketing and communications activities which support the strategic goals of Centri Business Consulting, LLC (“the Firm”). This person will be responsible for the smooth execution of marketing activities within the marketing department and for helping drive growth and enhancing our...
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Creative Services Specialist
4 days ago
Philadelphia, Pennsylvania, United States Centri Business Consulting Full timeThe Creative Services Specialist's primary focus will be executing marketing and communications activities which support the strategic goals of Centri Business Consulting, LLC ("the Firm"). This person will be responsible for the smooth execution of marketing activities within the marketing department and for helping drive growth and enhancing our brand...
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Correctional Program Specialist
1 month ago
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Family Services Manager
1 week ago
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Intake & Eligibility Coordinator - ELRC 18
3 weeks ago
Philadelphia, United States PHMC Full timePHMC is proud to be a leader in public health. PHMC requires all employees to be fully vaccinated for COVID-19 before the first day of employment. We will offer the vaccination at no cost via our Health Centers. Job Overview: The Intake and Eligibility Coordinator is an essential member of the Family Services Team. This position is responsible for...
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Insurance Authorization Specialist
3 weeks ago
Philadelphia, United States Good Shepherd Rehabilitation Network Full timeJOB SUMMARY Acts as a liaison with all insurance providers including commercial, managed care, and governmental plans Gathers and submits patient information to secure prior authorizations for inpatient IRF and LTACH admissions Gathers and transmits required documentation to the Medicare Administrative Contractor as required by CMS in the setting of...
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Therapeutic Apheresis Nurse Specialist
5 days ago
Philadelphia, United States American Red Cross Full timeTherapeutic Apheresis Nurse SpecialistPlease use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a...
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Therapeutic Apheresis Nurse Specialist
5 days ago
Philadelphia, PA, United States American Red Cross Full timeTherapeutic Apheresis Nurse Specialist Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is...