Maintenance Technician
4 weeks ago
Client Svc Rep II - Device Maintenance
US-PA-Lancaster
Job ID: 32373
Type: Full-Time
# of Openings: 1
Category: Field Service
Additional Locations MCS
About the Role
Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.
Your ImpactMain Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements.
- Responsible for communicating and training team in changes to workflow or procedure.
- Oversees and manages daily and monthly records on service activity.
- Effectively communicates with the client and staff.
- Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Device Maintenance:
-Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location.
-Follows daily, established maintenance processes and procedures.
-Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper.
-Evaluates equipment issues and notifies service department if unable to resolve.
-Delivers paper.
-Assists end-users in basic functionality of equipment.
-Records meter reads.
-Maintains service activity reports.
-Monitors supplies and restocks inventory.
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Prior experience in a customer service environment.
- Good computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at .
Posting Tags
PI6c41f43e1-
by Jobble
-
Floor Technician
3 months ago
Lancaster, United States Diversified Maintenance Full timeDiversified Maintenance - JobID: J3V63M6WSL66M4WWQZ5 [Cleaning Technician] As a Floor Technician at Diversified Maintenance, you'll: Operate various types of equipment used for floor care maintenance such as automatic scrubbers, floor machines, wet/dry vacuums, etc; Dust mops, clean and burnish floors, strip, refinish, scrub and/or recoat floors; Prioritize...
-
Floor Technician
1 hour ago
Lancaster, United States Diversified Maintenance Full timeDiversified Maintenance - JobID: J3V63M6WSL66M4WWQZ5 [Cleaning Technician] As a Floor Technician at Diversified Maintenance, you'll: Operate various types of equipment used for floor care maintenance such as automatic scrubbers, floor machines, wet/dry vacuums, etc; Dust mops, clean and burnish floors, strip, refinish, scrub and/or recoat floors; Prioritize...
-
Floor Technician>
5 months ago
Lancaster, United States Diversified Maintenance Full timeDiversified Maintenance - JobID: J3V63M6WSL66M4WWQZ5 [Cleaning Technician] As a Floor Technician at Diversified Maintenance, you'll: Operate various types of equipment used for floor care maintenance such as automatic scrubbers, floor machines, wet/dry vacuums, etc; Dust mops, clean and burnish floors, strip, refinish, scrub and/or recoat floors; Prioritize...
-
Maintenance Technician
3 weeks ago
Lancaster, United States Crown Cork & Seal USA, Inc. Full timePosition Overview: The Facility Maintenance Technician performs duties required to maintain the building, grounds, and plant facilities. Job will include general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, and other building systems. Duties and Responsibilities: Inspects and...
-
Maintenance Technician
2 weeks ago
Lancaster, United States Niagara Bottling, LLC Full timeAt Niagara, we‘re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to:Work in an entrepreneurial and dynamic environment with a chance to make an impact.Develop lasting relationships with great people.Have the opportunity to...
-
Maintenance Technician
4 weeks ago
Lancaster, United States Aerotek Full timeJob DescriptionJob DescriptionHiring for Maintenance Technician in Monroe, Pay Up To $95,000/year based on experience.Apply Immediately!!Job Title: Multi-Craft Industrial Maintenance Technician - WILL PROVIDE RELOCATION IF NEEDED****Location: Monroe, NCPay Rate: $80,000-$90,000/year based on experience Job Summary: We are seeking a skilled and...
-
Maintenance Technician
2 weeks ago
Lancaster, United States Aerotek Full timeJob DescriptionJob DescriptionHiring for Maintenance Technician in Monroe, Pay Up To $95,000/year based on experience.Apply Immediately!!Job Title: Multi-Craft Industrial Maintenance Technician - WILL PROVIDE RELOCATION IF NEEDED****Location: Monroe, NCPay Rate: $80,000-$90,000/year based on experienceJob Summary: We are seeking a skilled and experienced...
-
Maintenance Technician
3 weeks ago
LANCASTER, United States Crown Cork & Seal USA, Inc. Careers Full timePosition Overview: The Facility Maintenance Technician performs duties required to maintain the building, grounds, and plant facilities. Job will include general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, and other building systems. Duties and Responsibilities: Inspects and...
-
Maintenance Technician
3 weeks ago
LANCASTER, United States Crown Cork & Seal USA, Inc. Careers Full timePosition Overview: The Facility Maintenance Technician performs duties required to maintain the building, grounds, and plant facilities. Job will include general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, and other building systems. Duties and Responsibilities: Inspects and...
-
Maintenance Technician
3 weeks ago
Lancaster, United States Crown Cork & Seal USA, Inc. Careers Full timePosition Overview:The Facility Maintenance Technician performs duties required to maintain the building, grounds, and plant facilities. Job will include general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, and other building systems.Duties and Responsibilities:Inspects and troubleshoots issues...
-
Maintenance Technician
3 weeks ago
LANCASTER, United States Crown Cork & Seal USA, Inc. Careers Full timePosition Overview: The Facility Maintenance Technician performs duties required to maintain the building, grounds, and plant facilities. Job will include general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, and other building systems. Duties and Responsibilities: Inspects and...
-
Maintenance Technician
2 weeks ago
Lancaster, United States Crown Cork & Seal USA, Inc. Full timePosition Overview: The Facility Maintenance Technician performs duties required to maintain the building, grounds, and plant facilities. Job will include general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, and other building systems. Duties and Responsibilities: Inspects and...
-
Maintenance Technician Specialist
1 month ago
Lancaster, United States Acadia Healthcare Full timeMaintenance Technician Role at Acadia HealthcareWe are seeking a skilled Maintenance Technician to join our team at Acadia Healthcare. As a key member of our facilities team, you will be responsible for performing routine maintenance and repairs to ensure the smooth operation of our facilities and equipment.Key Responsibilities:Perform general maintenance...
-
Maintenance Technician
1 month ago
Lancaster, Kentucky, United States Saver Group Corp Full timeJob OverviewSaver Group Corp is seeking a skilled Maintenance Technician to join our team. As a key member of our facilities team, you will be responsible for maintaining and repairing our buildings and equipment to ensure a safe and efficient work environment.ResponsibilitiesPerform routine maintenance tasks, including plumbing repairs, electrical work, and...
-
Maintenance Technician Specialist
4 weeks ago
Lancaster, Pennsylvania, United States Magna Services Full timeJob Title: Maintenance Technician 2ndJob Summary:At Magna Services, we are seeking an experienced Maintenance Technician to join our team. As a key member of our maintenance team, you will be responsible for providing day-to-day troubleshooting, programming, and technical support within the processing departments.Key Responsibilities:Manufacturing line...
-
General Cleaner
3 months ago
Lancaster, United States Diversified Maintenance Full timeDiversified Maintenance - JobID: J3S5605ZJ46Y8X6N424 [Cleaning Technician] As a General Cleaner at Diversified Maintenance, you'll: Dust, wipe, and spot clean all surfaces; Vacuum, mop, and wet mop designated areas; Clean entire restroom by utilizing disinfectants and bathroom cleaners, restock restroom supplies as needed, remove trash, clean fixtures,...
-
General Cleaner
2 hours ago
Lancaster, United States Diversified Maintenance Full timeDiversified Maintenance - JobID: J3S5605ZJ46Y8X6N424 [Cleaning Technician] As a General Cleaner at Diversified Maintenance, you'll: Dust, wipe, and spot clean all surfaces; Vacuum, mop, and wet mop designated areas; Clean entire restroom by utilizing disinfectants and bathroom cleaners, restock restroom supplies as needed, remove trash, clean fixtures,...
-
General Cleaner
2 months ago
Lancaster, United States Diversified Maintenance Full timeDiversified Maintenance - JobID: J3S5605ZJ46Y8X6N424 [Cleaning Technician] As a General Cleaner at Diversified Maintenance, you'll: Dust, wipe, and spot clean all surfaces; Vacuum, mop, and wet mop designated areas; Clean entire restroom by utilizing disinfectants and bathroom cleaners, restock restroom supplies as needed, remove trash, clean fixtures,...
-
Maintenance Technician
3 months ago
Lancaster, United States Acadia Healthcare Full timeAcadia Healthcare - 134 East Rebound Rd [Maintenance Mechanic] As a Maintenance Technician at Acadia Healthcare, you'll: Perform general maintenance and repair to facility and equipment; Act as backup for call person in case of emergency, respond timely and appropriately; Handle all equipment in a safe manner to prevent accidents and demonstrate good working...
-
MAINTENANCE TECHNICIAN
2 hours ago
Lancaster, United States Compass Group Full timeCompass Group - St Joseph's Health Sciences - 850 Greenfield Road, Lancaster, PA 17601 [Maintenance Mechanic] As a Maintenance Technician at Compass Group, you'll: Maintain, repair, clean and operate the plant, shops, mechanical areas, exterior grounds and campus facilities; Perform basic maintenance duties and repairs; Contact supervisors, skilled trade...
