ServiceNow Developer

2 weeks ago

Washington, United States Gridiron IT Full time
GridIron IT is seeking a ServiceNow Developer to work on a 100% remote basis.


**Active Top Secret Clearance with SCI Eligibility required**

The ServiceNow Developer is a senior technical resource that possesses advanced ServiceNow administration capability and can design, build, and customize ServiceNow applications and services. The ServiceNow Application Developer has a software development background in addition to ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow

Responsibilities may include, but are not limited to:
  • Lead technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment
  • Design, prototype, implement, test, and deploy business rules and technical solutions,
  • Develop custom integration components and integrate legacy systems with the platform using mid-server and other relevant technologies
  • Lead and coach internal development team, manage vendors, including advanced troubleshooting, implementing bug fixes, and root cause analysis
  • Document, maintain and update policies, procedures, and controls for the platform operation and software development life cycle while promoting agile development.
  • Work with process managers to fully understand business functionality, and areas of improvement while reviewing requirements to ensure sufficient detail is available to be accurately estimated and prioritized for development
  • Assists ServiceNow System Administrators with the incident resolution, as needed
  • Designs and develops new ServiceNow applications and services
  • Assists ServiceNow Business Analyst in estimating release level of effort
  • Provides mentoring and guidance for ServiceNow Developers
  • Takes ownership of complex business requirements and works them to completion


Qualifications:
  • Must have active TS/SCI or active TS with SCI eligibility
  • US Citizenship is required due to federal contract requirements.
  • Minimum 2+ Years' experience with ServiceNow development
  • Minimum 2+ Years' experience in developing a custom service portal
  • Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
  • 1+years of knowledge of the principles, methods, and techniques used in ServiceNow development.
  • 1+ years of enterprise and/or IT Service Management
  • 1+ years of experience participating in the Design Review Board
  • 1+ years of experience participating in Operations Board
  • 1+ years of delivery methodology (per squad / product line)
  • 1+ years of experience with ServiceNow platform operations and management
  • 1+ years of experience with database design schemas and data modeling
  • 1+years of experience gathering requirements
  • 1+ years of experience with the process and solution integration, workflow design/configuration, and reporting
  • 1+ years of experience with integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
  • 1+ years of experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance-related issues

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