Regional Supervisor

4 weeks ago

West Palm Beach, United States Hissho Group Full time

Job Type

Full-time

Description

As a Regional Supervisor, you will lead and coordinate operational aspects of our business. You will uphold our company philosophy, strategy, and culture while driving sales and ensuring customer satisfaction across assigned locations. This position will also promote, develop, coordinate, and oversee all aspects of operations of an assigned region. The role will be working closely with Regional Management and franchisees in the business operations and reports directly to the Regional Manager.

Responsibilities:

•Implement marketing and branding initiatives to boost sales and profitability per unit

•Meet sales, profit, quality, and customer service objectives

•Oversee customer service standards, product quality, and sanitation protocols

•Collaborate with store teams to control costs and maintain consistency

•Train and develop supervisors, company chefs, and franchisees to maximize efficiency and morale

•Foster strong relationships with retail and food service partners to maintain preferred supplier status

•Recruit and supervise company chefs and franchisees

•Conduct regular unit visits to ensure compliance with food safety guidelines

•Address client and customer satisfaction issues promptly and effectively

•Demonstrate consistent ownership attributes and provide high-level customer service at all touchpoints

Requirements

•Bachelor's degree preferred or 2-3 years of related experience

•Sushi experience highly desirable

•Proficiency in Microsoft Office

•Strong organizational, problem-solving, and analytical skills

•Ability to manage multiple projects and meet deadlines

•Excellent people skills and ability to work with diverse individuals

•Creative, flexible, and collaborative team player

•Willingness and flexibility to travel as needed

•Proven history of mentoring and developing successful teams

Join our team and play a key role in shaping the future of Hissho Sushi's operations while delivering exceptional quality and service to our customers

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